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    Pfsense VPN Timeout - Unable to stop Timeout

    General pfSense Questions
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    • J
      Jake Biker
      last edited by Jake Biker

      Hi All,

      We've been plagued by inactivity timouts on a VPN into our management systems, the logs show random times - 5 - 10 mins - I set the inactive time to 0 but the logs show Inactivity timeout (--Ping-restart),restarting and then the log entry after that is user - xyx address "" - disconnected.

      Ping method = keepalive
      Interval 10
      Timeout 60

      can anyone advice
      raised values don't help -

      The client reports SIGTERM -

      However the devices INSIDE the firewall don't report any dropped packets between the devices.

      I have traces running to the device that gets the SigTerm - and there are no packets lost to either that or the test of the network or wan.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        So OpenVPN I assume?

        A remote access server setup?

        What are the clients here? What is logged at the client end?

        Steve

        J 1 Reply Last reply Reply Quote 0
        • J
          Jake Biker @stephenw10
          last edited by

          @stephenw10 Hi Stephen - there are just two Windows Clients connecting to this OpenVPN (!! Sorry should have said) v2.6.1
          As I said the logs report a SIGTERM on the clients.

          We are mainly using RDP down this VPN into this network, PFSense runs as a virtual machine in HyperV something I've never had a problem with before?

          Let me know if any additional info needed?

          Thanks so much for reply :)

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ok so is the client end killing the connection and then the server timing out?

            How does the log timing compare? Assuming both ends are ntp sync'd.

            Can we see the actual logs?

            J 1 Reply Last reply Reply Quote 0
            • J
              Jake Biker @stephenw10
              last edited by

              @stephenw10 TIME!!!!!!!

              Leave this with me :)

              1 Reply Last reply Reply Quote 1
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