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    Stack trace when starting pfSense - System wont start

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    • K
      kevdog
      last edited by kevdog

      So I've been running pfSense virtualized on proxmox for awhile now. I rebooted the system this morning and now the pfSense VM will start, but the pfSense application will not start appropriately. From within proxmox I can get to a console and a screenshot is below. None of the options in the command line prompt will work -- producing a stack trace -- other than reboot the system. I'm not sure what to do at this point since I haven't upgraded anything in awhile. I'm running pfsense 2.72.

      Screenshot 2024-06-23 at 2.48.49 PM.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        That is actually caused by being unable to open the file to write the notice to.

        If you're running UFS the first thing to try there is a manual FSCK:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html#manual-filesystem-check

        Steve

        K 1 Reply Last reply Reply Quote 0
        • K
          kevdog @stephenw10
          last edited by kevdog

          @stephenw10

          Ok I'm running ufs. I did a fsck -fy / command 6 times and rebooted and am still getting a stack trace error.

          I'm still however getting a /dev/ufsid/663aaa2ab6190ed9 (No WRITE)
          Perhaps this is source of the error??

          Any other suggestions??

          Screenshot 2024-06-23 at 4.05.31 PM.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            You ran that from single user mode? Is the drive somehow read-only? I assume it's a virtual disk?

            That should not appear like that:

            Enter full pathname of shell or RETURN for /bin/sh: 
            # fsck -fy /
            ** /dev/diskid/DISK-987032200144s2a
            ** Last Mounted on /
            ** Root file system
            ** Phase 1 - Check Blocks and Sizes
            ** Phase 2 - Check Pathnames
            ** Phase 3 - Check Connectivity
            ** Phase 4 - Check Reference Counts
            ** Phase 5 - Check Cyl groups
            58473 files, 542452 used, 6259451 free (5811 frags, 781705 blocks, 0.1% fragmentation)
            
            ***** FILE SYSTEM IS CLEAN *****
            

            Even if it's mounted read-only:

            # mount -p
            /dev/diskid/DISK-987032200144s2a /			ufs	ro,noatime 	1 1
            devfs			/dev			devfs	rw		0 0
            
            K 1 Reply Last reply Reply Quote 0
            • K
              kevdog @stephenw10
              last edited by kevdog

              @stephenw10

              I ran from single mode (option #2 or option #3 with boot -s at CLI).

              After some reading fsck can not be performed on mounted disks, so I guess that's why this was mounted RO -- which why is it mounted???

              The disk is a 200GB virtualized disk. Proxmox for the VMs is a pair of mirrored 2Tb ZFS drives. I'm assuming when configuring the 200GB VirtualDrive, the OS behind the scene is creating a 200GB Zvol which is a block device. Within the block device its being formated for UFS.

              Anyway a lot of theoretical discussion. No idea what to do at this point, since I don't know how to exactly "rescue" the device at this point. I'm open to any suggestions,

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @kevdog
                last edited by

                @kevdog

                This - same procedure as the link shown above - is the one you need :
                How to Run a pfSense Software File System Check (5/2020)

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Is it otherwise still routing? Passing traffic?

                  Can you access the webgui?

                  If you allow it to boot to the menu and choose option 8 there that should still work. Run mount -p at that point. Is it still mounted read only?

                  K 2 Replies Last reply Reply Quote 0
                  • K
                    kevdog @stephenw10
                    last edited by kevdog

                    @stephenw10

                    I need to sit down and try things again, however the router webgui is totally inaccessible, and even post of the options on the menu (like reconfigure interfaces, reboot, etc) do not work since the throw a stack trace when selecting these options . The shell option works and that's how I reboot. I need tr try the other options others have proposed here - thanks for reaching out.

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                    • K
                      kevdog @stephenw10
                      last edited by kevdog

                      @stephenw10

                      Sorry about the delay. Was gone for a week.
                      mount -p shows rw mount

                      /dev/ufsid/6663aaa2ab6190ed89 / usf rw,noatime 1 1
                      devfs /dev devfs 0 0
                      /dev/vtbd0p1 /boot/efi msdosfs rw 2 2
                      tmpfs /var/run tmpfs rw 0 0

                      Even with this I'm getting a lot of errors, specifically

                      PHP ERROR: Type 1, File /etc/inc/notices.inc Line 135, Message: Uncaught ValueError: Path cannot be empty in /etc/inc/notices.inc:135
                      Stack trace:
                      ...
                      ...

                      I went an opened /etc/inc/notices.inc and looked at line 135:
                      $queueout = fopen($notice_path, "w");

                      however it looks like in the code if the file handle is empty it would throw an error stating Could not open %s for writing. I'm getting a stack trace here which would suggest possible the $notice_path variable is empty??? Looking further up the code $notice_path = $notice_root . '/notices.serial';

                      Honestly I'm not sure where to go from here. I've done the fsck method from option 2 and posted above what it gave me.

                      Where is the config.xml supposed to be located at? Line #1 of the stack trace:
                      #1 /etc/inc/config.lig.inc(95) : file_notice('config.xml', "no config.xml f...', pfSenseConfigur...,'')

                      Perhaps I'm just digging here. However just going down this path:

                      # find / -name config.xml
                      /conf.default/config.xml
                      /cf/conf/config.xml
                      

                      /conf.default/config.xml represents default config.xml file

                      /cf/conf/config.xml -- contents of this file are nothing -- it's an empty file

                      -rw-r--r-- 1 root wheel 0 June 23 13:00 config.xml
                      

                      However I have a bunch of files within /cf/conf/backup and each backup config.xml within this directory is 311536 bytes in length for example:

                      -rw-r--r-- 1 root wheel 311536 Jun 23 12:00 config-1719158400.xml
                      

                      Not sure if this means anything.

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        At this point I would just re-install. You can never be 100% sure that anything you did to recover the filesystem from there isn't going to leave some broken file to catch you out later.

                        Since you're running as a VM you might have a snapshot you can just revert to anyway.

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                        • GertjanG
                          Gertjan @kevdog
                          last edited by

                          @kevdog said in Stack trace when starting pfSense - System wont start:

                          /cf/conf/config.xml -- contents of this file are nothing -- it's an empty file

                          That's scary.

                          [24.03-RELEASE][root@pfSense.bhf.tld]/root: ll /cf/conf/config.xml
                          -rw-r--r--  1 root wheel 1455699 Jul  3 00:47 /cf/conf/config.xml
                          

                          It is the currently used main pfSense config file.
                          It contains all my settings, without it, pfSense "won't work".

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

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