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    Trouble Addressing Fatal Trap 12 Crash Report

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D
      DavidHammond
      last edited by

      We have a number of pfSense Firewalls (Protectli VP2410 – 4 x 1G Port Intel J4125 running the 2.7.2 Community Edition) that have been performing well. Recently, two of the firewalls have reported the following issue:

      pfSense has detected a crash report or programming bug.

      When I open crash report it starts with a short list of PHP Errors:

      [24-Jul-2024 11:10:00 America/Los_Angeles] PHP Parse error: syntax error, unexpected token "break" in /etc/inc/filter.inc on line 4948
      [29-Jul-2024 00:28:00 America/Los_Angeles] PHP Parse error: syntax error, unexpected single-quoted string ", SHA512 (most secure)", expecting "]" in /etc/inc/globals.inc on line 350
      [29-Jul-2024 00:28:00 America/Los_Angeles] PHP Parse error: syntax error, unexpected single-quoted string ", SHA512 (most secure)", expecting "]" in /etc/inc/globals.inc on line 350
      [29-Jul-2024 00:28:00 America/Los_Angeles] PHP Parse error: syntax error, unexpected single-quoted string ", SHA512 (most secure)", expecting "]" in /etc/inc/globals.inc on line 350
      How do I deal with the following error? Is this indicating a memory failure?

      And continues with a very long list of textdump.tar files (43 in total). They all contain the following exerpt:

      Fatal trap 12: page fault while in kernel mode
      cpuid = 0; apic id = 00
      fault virtual address = 0xfffffe08006da508
      fault code = supervisor write data, page not present
      instruction pointer = 0x20:0xffffffff81159b4f
      stack pointer = 0x0:0xfffffe00b246f908
      frame pointer = 0x0:0xfffffe00b246f910
      code segment = base 0x0, limit 0xfffff, type 0x1b
      = DPL 0, pres 1, long 1, def32 0, gran 1
      processor eflags = interrupt enabled, resume, IOPL = 0
      current process = 29271 (reboot)
      rdi: ffffffff830dbe80 rsi: fffffe00006da4a0 rdx: 0000000000000000
      rcx: 0000000000000018 r8: ffffffff830dbea8 r9: 0000000000ff0008
      rax: fffffe00006da3d0 rbx: fffffe08006da508 rbp: fffffe00b246f910
      r10: fffffe00006da3d8 r11: fffffe00006da3d0 r12: ffffffff830dbe80
      r13: ffffffff83f1a200 r14: 0000000000000000 r15: 000000000000001a
      trap number = 12
      panic: page fault
      cpuid = 0
      time = 1722231012
      KDB: enter: panic

      I’m not sure how to interpret this. Is this indicating a memory failure? Any help would be greatly appreciated.

      Thank you!

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The backtrace and end of the message buffer before the panic are most helpful there.

        Can you upload the full crash report(s) here?
        https://nc.netgate.com/nextcloud/s/n2e9iLQTRSYXY4X

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