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    Product lifecycle - Upgrade?

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    • S
      Summer
      last edited by

      Hi,
      just a question about the table with EOL that is reported here:

      https://www.netgate.com/support/product-lifecycle

      If a product lifecycle is ended I can try the update to new versions at my own risk?
      What if I don't have a recovery image to bring the machine back, can I still get the old image from support?

      Thanks, BR

      S 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You can still get the old recovery image.

        Generally we test all Netgate hardware. If something cannot be upgraded for some reason we usually prevent the upgrade running. Like the sg1000 for example.

        Any specific device?

        Steve

        1 Reply Last reply Reply Quote 0
        • S
          Summer @Summer
          last edited by

          Thank you this is what I see on the dashboard:

          System	Netgate 3100
Version	23.09-RELEASE (arm)
built on Fri Nov 17 2:07:00 CET 2023
FreeBSD 14.0-CURRENT
CPU Type	ARM Cortex-A9 r4p1 (ECO: 0x00000000)
2 CPUs
Crypto: Marvell Cryptographic Engine and Security Accelerator
Hardware crypto	AES-CBC, SHA1, SHA256

          I'll try the upgrade but looking at this thread it seems that could be the last:
          https://forum.netgate.com/topic/183472/3100-will-reach-end-of-life-in-5-days/48

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes the 3100 is now technically EoL and at some point will become impossible for us to build for.

            However it runs 24.03 and will probably see at least the 24.08 release too since that runs currently:

            [24.08-DEVELOPMENT][admin@3100.stevew.lan]/root: uname -a
FreeBSD 3100.stevew.lan 15.0-CURRENT FreeBSD 15.0-CURRENT #1 plus-devel-main-n256356-82f98c4ad43: Mon Aug 12 06:32:26 UTC 2024     root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/obj/armv7/8a6L07rQ/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/arm.armv7/sys/pfSense-3100 arm
            S 1 Reply Last reply Reply Quote 2
            • S
              Summer @stephenw10
              last edited by

              Thanks @stephenw10, can you please point me out how to get the new image?

              From dashboard it seems no update is available
              ab4310d1-3e0b-4407-8b78-eefb919fcc47-image.png

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Try running at the command line: pkg-static -d update

                See what errors it returns.

                S 1 Reply Last reply Reply Quote 0
                • S
                  Summer @stephenw10
                  last edited by

                  @stephenw10 seems cannot find the update server.

                  # pkg-static -d update
DBG(1)[79958]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[79958]> PkgRepo: verifying update for pfSense-core
DBG(1)[79958]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[79958]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-core/meta.conf
DBG(1)[79958]> curl_open
DBG(1)[79958]> Fetch: fetcher used: pkg+https
DBG(1)[79958]> curl> fetching https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-core/meta.conf

DBG(1)[79958]> CURL> attempting to fetch from , left retry 3899820

* Couldn't find host pfsense-plus-pkg01.atx.netgate.com in the .netrc file; using defaults
*   Trying 208.123.73.209:443...
* Connected to pfsense-plus-pkg01.atx.netgate.com (208.123.73.209) port 443
* ALPN: curl offers http/1.1
*  CAfile: /etc/ssl/netgate-ca.pem
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=pfSense Plus; CN=pfsense-plus-pkg01.atx.netgate.com
*  start date: Mar 15 20:23:37 2022 GMT
*  expire date: Feb 19 20:23:37 2122 GMT
*  common name: pfsense-plus-pkg01.atx.netgate.com (matched)
*  issuer: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=Netgate CA; CN=Netgate CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_plus-v23_09_armv7-core/meta.conf HTTP/1.1
Host: pfsense-plus-pkg01.atx.netgate.com
Accept: */*
If-Modified-Since: Wed, 01 Nov 2023 21:54:11 GMT

< HTTP/1.1 200 OK
Fetching meta.conf:   0%< Server: nginx
< Date: Wed, 14 Aug 2024 06:29:42 GMT
< Content-Type: application/octet-stream
< Content-Length: 163
< Last-Modified: Wed, 01 Nov 2023 21:54:10 GMT
< Connection: keep-alive
< ETag: "6542c902-a3"
< Accept-Ranges: bytes
< 
* The requested document is not new enough
* Simulate an HTTP 304 response
* Closing connection

DBG(1)[79958]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-core/packagesite.pkg
DBG(1)[79958]> curl_open
DBG(1)[79958]> Fetch: fetcher used: pkg+https
DBG(1)[79958]> curl> fetching https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-core/packagesite.pkg

DBG(1)[79958]> CURL> attempting to fetch from , left retry 3899820

* Couldn't find host pfsense-plus-pkg01.atx.netgate.com in the .netrc file; using defaults
* Hostname pfsense-plus-pkg01.atx.netgate.com was found in DNS cache
*   Trying 208.123.73.209:443...
* Connected to pfsense-plus-pkg01.atx.netgate.com (208.123.73.209) port 443
* ALPN: curl offers http/1.1
*  CAfile: /etc/ssl/netgate-ca.pem
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=pfSense Plus; CN=pfsense-plus-pkg01.atx.netgate.com
*  start date: Mar 15 20:23:37 2022 GMT
*  expire date: Feb 19 20:23:37 2122 GMT
*  common name: pfsense-plus-pkg01.atx.netgate.com (matched)
*  issuer: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=Netgate CA; CN=Netgate CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_plus-v23_09_armv7-core/packagesite.pkg HTTP/1.1
Host: pfsense-plus-pkg01.atx.netgate.com
Accept: */*
If-Modified-Since: Wed, 01 Nov 2023 21:54:11 GMT

< HTTP/1.1 304 Not Modified
< Server: nginx
< Date: Wed, 14 Aug 2024 06:29:42 GMT
< Last-Modified: Wed, 01 Nov 2023 21:54:11 GMT
< Connection: keep-alive
< ETag: "6542c903-638"
< 
* Connection #1 to host pfsense-plus-pkg01.atx.netgate.com left intact
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
DBG(1)[79958]> PkgRepo: verifying update for pfSense
DBG(1)[79958]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[79958]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-pfSense_plus_v23_09/meta.conf
DBG(1)[79958]> curl_open
DBG(1)[79958]> Fetch: fetcher used: pkg+https
DBG(1)[79958]> curl> fetching https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-pfSense_plus_v23_09/meta.conf

DBG(1)[79958]> CURL> attempting to fetch from , left retry 3899820

* Couldn't find host pfsense-plus-pkg00.atx.netgate.com in the .netrc file; using defaults
*   Trying 208.123.73.207:443...
* Connected to pfsense-plus-pkg00.atx.netgate.com (208.123.73.207) port 443
* ALPN: curl offers http/1.1
*  CAfile: /etc/ssl/netgate-ca.pem
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=pfSense Plus; CN=pfsense-plus-pkg00.atx.netgate.com
*  start date: Mar 15 20:23:11 2022 GMT
*  expire date: Feb 19 20:23:11 2122 GMT
*  common name: pfsense-plus-pkg00.atx.netgate.com (matched)
*  issuer: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=Netgate CA; CN=Netgate CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_plus-v23_09_armv7-pfSense_plus_v23_09/meta.conf HTTP/1.1
Host: pfsense-plus-pkg00.atx.netgate.com
Accept: */*
If-Modified-Since: Fri, 16 Feb 2024 05:09:46 GMT

< HTTP/1.1 200 OK
Fetching meta.conf:   0%< Server: nginx
< Date: Wed, 14 Aug 2024 06:29:43 GMT
< Content-Type: application/octet-stream
< Content-Length: 163
< Last-Modified: Fri, 16 Feb 2024 05:09:45 GMT
< Connection: keep-alive
< ETag: "65ceee19-a3"
< Accept-Ranges: bytes
< 
* The requested document is not new enough
* Simulate an HTTP 304 response
* Closing connection

DBG(1)[79958]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-pfSense_plus_v23_09/packagesite.pkg
DBG(1)[79958]> curl_open
DBG(1)[79958]> Fetch: fetcher used: pkg+https
DBG(1)[79958]> curl> fetching https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_armv7-pfSense_plus_v23_09/packagesite.pkg

DBG(1)[79958]> CURL> attempting to fetch from , left retry 3899820

* Couldn't find host pfsense-plus-pkg00.atx.netgate.com in the .netrc file; using defaults
* Hostname pfsense-plus-pkg00.atx.netgate.com was found in DNS cache
*   Trying 208.123.73.207:443...
* Connected to pfsense-plus-pkg00.atx.netgate.com (208.123.73.207) port 443
* ALPN: curl offers http/1.1
*  CAfile: /etc/ssl/netgate-ca.pem
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=pfSense Plus; CN=pfsense-plus-pkg00.atx.netgate.com
*  start date: Mar 15 20:23:11 2022 GMT
*  expire date: Feb 19 20:23:11 2122 GMT
*  common name: pfsense-plus-pkg00.atx.netgate.com (matched)
*  issuer: C=US; ST=Texas; L=Austin; O=Rubicon Communications, LLC (Netgate); OU=Netgate CA; CN=Netgate CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_plus-v23_09_armv7-pfSense_plus_v23_09/packagesite.pkg HTTP/1.1
Host: pfsense-plus-pkg00.atx.netgate.com
Accept: */*
If-Modified-Since: Fri, 16 Feb 2024 05:09:46 GMT

< HTTP/1.1 304 Not Modified
< Server: nginx
< Date: Wed, 14 Aug 2024 06:29:44 GMT
< Last-Modified: Fri, 16 Feb 2024 05:09:46 GMT
< Connection: keep-alive
< ETag: "65ceee1a-2dc78"
< 
* Connection #1 to host pfsense-plus-pkg00.atx.netgate.com left intact
pfSense repository is up to date.
All repositories are up to date.
#
                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    That's normal to see it not in the netrc file. There are no errors shown there, it's updating against 23.09 correctly.

                    Do you see any other repo branches in the drop-down selection?

                    Try running: pfSense-upgrade -dc

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      Summer @stephenw10
                      last edited by

                      @stephenw10
                      175c16fc-3233-4055-8708-c94a80f6065c-image.png

                      So workflow is to upgrade to 23.09.1 then 24 should be available from dashboard?
                      Just last question if something goes wrong I can downgrade from the same page?
                      Thanks BR

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yes, upgrade to 23.09.1 then you will see 24.03 available.

                        No downgrading is not supported. You won't see earlier branches available. However if you are running ZFS you will see a new boot environment created at upgrade and you can always roll back to the old one.

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