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High CPU USAGE IN 2.7.0-RELEASE

Scheduled Pinned Locked Moved General pfSense Questions
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  • G
    Gokulapandi
    last edited by stephenw10 Aug 27, 2024, 6:02 PM Aug 27, 2024, 2:54 PM

    Hi,

    I have upgraded the firewall to 2.7.0. Now I am facing a high CPU usage issue. Can any help to solve this issue.

    root       12 300.0  0.0      0   336  -  WL   12:37   88:16.05 [intr]
    

    My machine configuration is below
    54431946-fb6f-4184-a3ea-5e5b03ca823f-image.png

    RAM is 8 GB.

    S 1 Reply Last reply Aug 27, 2024, 6:00 PM Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Aug 27, 2024, 5:30 PM

      What did you upgrade from?

      What is using the CPU cycles?

      Any reason you are not running 2.7.2?

      Steve

      1 Reply Last reply Reply Quote 0
      • S
        slu @Gokulapandi
        last edited by Aug 27, 2024, 6:00 PM

        @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

        Now I am facing a high CPU usage issue. Can any help to solve this issue.

        Look which process have the high cpu load:

        top -aSHm cpu
        

        pfSense Gold subscription

        1 Reply Last reply Reply Quote 0
        • G
          Gokulapandi
          last edited by Aug 27, 2024, 6:38 PM

          Hi @stephenw10 ,

          Thanks for your response.

          Our firewall was in the 2.4.5-p1 version initially. I upgraded to 2.6 then upgraded to 2.7. I didn't get an update for 2.7,2 as below, it's up to date

          8a657a8e-e94c-466e-a245-77f7c95e9654-image.png

          only If a few users using connecting in the firewall, it's working fine. When connecting more users in firewall, only we can able to use the internet, cant access another network (ipsec network/ openvpn network). After rebooting the firewall, everything is working fine.

          root 12 300.0 0.0 0 336 - WL 12:37 88:16.05 [intr]
          root 11 100.0 0.0 0 64 - RNL 12:37 69:57.24 [idle]
          root 0 0.1 0.0 0 704 - DLs 12:37 0:27.57 [kernel]

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Aug 27, 2024, 6:40 PM

            At the command line run: certctl rehash
            Then check for updates again.

            1 Reply Last reply Reply Quote 1
            • G
              Gokulapandi
              last edited by Aug 27, 2024, 8:19 PM

              @stephenw10 said in High CPU USAGE IN 2.7.0-RELEASE:

              certctl rehash
              @stephenw10

              Thank you. I have received an update for 2.7.2 now. Will it fix above mentioned high cpu usage issue and connectivity issue if update the version?

              1bf4ab69-09c8-43c2-988c-840e88b157bb-image.png

              S 1 Reply Last reply Aug 27, 2024, 8:53 PM Reply Quote 0
              • S
                slu @Gokulapandi
                last edited by Aug 27, 2024, 8:53 PM

                @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                Will it fix above mentioned high cpu usage issue and connectivity issue if update the version?

                Give it a try!

                pfSense Gold subscription

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Aug 27, 2024, 8:54 PM

                  It might there have been numerous fixes between 2.7.0 and 2.7.2. But even if it doesn't you need to test in 2.7.2.

                  1 Reply Last reply Reply Quote 0
                  • G
                    Gokulapandi
                    last edited by Aug 28, 2024, 6:38 AM

                    Hi @stephenw10 @slu

                    As of now, I upgraded to 7.1 version. I am facing the same issue. How to fix this issue.

                    1aa99a5f-cdc8-4e95-94ca-5be180ba9273-image.png

                    fe0361e8-07b0-4738-af8c-07939c5066ad-image.png

                    1 Reply Last reply Reply Quote 0
                    • G
                      Gokulapandi
                      last edited by Aug 28, 2024, 6:45 AM

                      Hi @stephenw10 @slu

                      As of now, I upgraded to 7.1 version. I am facing the same issue. How to fix this issue.

                      1aa99a5f-cdc8-4e95-94ca-5be180ba9273-image.png

                      51f84675-c178-42b2-8cd5-06b8849d7685-image.png

                      S 1 Reply Last reply Aug 28, 2024, 7:36 AM Reply Quote 0
                      • S
                        slu @Gokulapandi
                        last edited by Aug 28, 2024, 7:36 AM

                        Please update to 2.7.2.
                        netisr:
                        https://man.freebsd.org/cgi/man.cgi?format=html&query=netisr(9)

                        Some load for some reason.
                        Installed packages?

                        pfSense Gold subscription

                        1 Reply Last reply Reply Quote 0
                        • G
                          Gokulapandi
                          last edited by Aug 28, 2024, 8:46 AM

                          Hi @slu ,

                          While upgrading to 2.7.2, Having the below issue.

                          7bb23cfd-b0a7-435a-ac91-db9144b29880-image.png

                          Installed packages

                          9dc76040-c64b-4747-b10b-9b43ef77a8ef-image.png

                          S 1 Reply Last reply Aug 28, 2024, 8:55 AM Reply Quote 0
                          • S
                            slu @Gokulapandi
                            last edited by Aug 28, 2024, 8:55 AM

                            @Gokulapandi

                            pretty sure this is the upgrade problem and I recommend the update over ssh!
                            https://forum.netgate.com/post/1140955

                            Maybe ntopng is the CPU load issue, try to disable/remove it.

                            pfSense Gold subscription

                            1 Reply Last reply Reply Quote 0
                            • G
                              Gokulapandi
                              last edited by Aug 28, 2024, 9:48 AM

                              @slu

                              Ntopng service has already stopped. I will install the 2.7.2. over ssh
                              how do we find the CPU usage issue and network connectivity issues ?

                              S 1 Reply Last reply Aug 28, 2024, 9:54 AM Reply Quote 0
                              • S
                                slu @Gokulapandi
                                last edited by Aug 28, 2024, 9:54 AM

                                @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                                how do we find the CPU usage issue and network connectivity issues ?

                                No idea, sorry. This must depend on your setup.

                                pfSense Gold subscription

                                G 1 Reply Last reply Aug 28, 2024, 10:07 AM Reply Quote 0
                                • G
                                  Gokulapandi @slu
                                  last edited by Aug 28, 2024, 10:07 AM

                                  @slu

                                  Thanks.

                                  Before upgrading the version. It was working fine, there was no CPU usage and network connectivity issue s mentioned earlier.

                                  GertjanG 1 Reply Last reply Aug 28, 2024, 10:15 AM Reply Quote 0
                                  • GertjanG
                                    Gertjan @Gokulapandi
                                    last edited by Aug 28, 2024, 10:15 AM

                                    @Gokulapandi

                                    There is something else, did you mention somewhere you use a VM ?
                                    If so :
                                    The pfSense from last decade, 2.4.5, used an very ancient FreeBSD kernel.
                                    The recent 2.7.2 uses what, freeBSD 14 or even 15 ?
                                    The hypervisor model or VM settings should be 'updated' (upgraded ?) also.
                                    if not, bad, or even horrible network virtualization has been seen before.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    G 1 Reply Last reply Aug 28, 2024, 10:44 AM Reply Quote 1
                                    • G
                                      Gokulapandi @Gertjan
                                      last edited by Gokulapandi Aug 28, 2024, 10:45 AM Aug 28, 2024, 10:44 AM

                                      @Gertjan

                                      Thanks for your response.

                                      Firewall current kernel version is FreeBSD 14.0-CURRENT amd64. We are running pf sense in physical machine.

                                      our issue is below - FYI.
                                      only If a few users using connecting in the firewall, it's working fine. When connecting more users in firewall, only we can able to use the internet, cant access another network (ipsec network/ openvpn network). After rebooting the firewall, everything is working fine

                                      GertjanG S 2 Replies Last reply Aug 28, 2024, 12:12 PM Reply Quote 0
                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by Aug 28, 2024, 11:43 AM

                                        Does it happen immediately or after the firewall has been running for a while? Does the interrupt load increase slowly?

                                        What NICs do you have in that box? I can see re0 there.

                                        S 1 Reply Last reply Aug 28, 2024, 5:16 PM Reply Quote 0
                                        • GertjanG
                                          Gertjan @Gokulapandi
                                          last edited by Gertjan Aug 28, 2024, 12:12 PM Aug 28, 2024, 12:12 PM

                                          @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                                          We are running pf sense in physical machine

                                          Ok, good to know.

                                          I didn't understand why this installed :

                                          680b14c9-e37a-4803-964f-b8666eac5a06-image.png

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 1
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