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    High CPU USAGE IN 2.7.0-RELEASE

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      slu @Gokulapandi
      last edited by

      Please update to 2.7.2.
      netisr:
      https://man.freebsd.org/cgi/man.cgi?format=html&query=netisr(9)

      Some load for some reason.
      Installed packages?

      pfSense Gold subscription

      1 Reply Last reply Reply Quote 0
      • G
        Gokulapandi
        last edited by

        Hi @slu ,

        While upgrading to 2.7.2, Having the below issue.

        7bb23cfd-b0a7-435a-ac91-db9144b29880-image.png

        Installed packages

        9dc76040-c64b-4747-b10b-9b43ef77a8ef-image.png

        S 1 Reply Last reply Reply Quote 0
        • S
          slu @Gokulapandi
          last edited by

          @Gokulapandi

          pretty sure this is the upgrade problem and I recommend the update over ssh!
          https://forum.netgate.com/post/1140955

          Maybe ntopng is the CPU load issue, try to disable/remove it.

          pfSense Gold subscription

          1 Reply Last reply Reply Quote 0
          • G
            Gokulapandi
            last edited by

            @slu

            Ntopng service has already stopped. I will install the 2.7.2. over ssh
            how do we find the CPU usage issue and network connectivity issues ?

            S 1 Reply Last reply Reply Quote 0
            • S
              slu @Gokulapandi
              last edited by

              @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

              how do we find the CPU usage issue and network connectivity issues ?

              No idea, sorry. This must depend on your setup.

              pfSense Gold subscription

              G 1 Reply Last reply Reply Quote 0
              • G
                Gokulapandi @slu
                last edited by

                @slu

                Thanks.

                Before upgrading the version. It was working fine, there was no CPU usage and network connectivity issue s mentioned earlier.

                GertjanG 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @Gokulapandi
                  last edited by

                  @Gokulapandi

                  There is something else, did you mention somewhere you use a VM ?
                  If so :
                  The pfSense from last decade, 2.4.5, used an very ancient FreeBSD kernel.
                  The recent 2.7.2 uses what, freeBSD 14 or even 15 ?
                  The hypervisor model or VM settings should be 'updated' (upgraded ?) also.
                  if not, bad, or even horrible network virtualization has been seen before.

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  G 1 Reply Last reply Reply Quote 1
                  • G
                    Gokulapandi @Gertjan
                    last edited by Gokulapandi

                    @Gertjan

                    Thanks for your response.

                    Firewall current kernel version is FreeBSD 14.0-CURRENT amd64. We are running pf sense in physical machine.

                    our issue is below - FYI.
                    only If a few users using connecting in the firewall, it's working fine. When connecting more users in firewall, only we can able to use the internet, cant access another network (ipsec network/ openvpn network). After rebooting the firewall, everything is working fine

                    GertjanG stephenw10S 2 Replies Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Does it happen immediately or after the firewall has been running for a while? Does the interrupt load increase slowly?

                      What NICs do you have in that box? I can see re0 there.

                      stephenw10S 1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @Gokulapandi
                        last edited by Gertjan

                        @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                        We are running pf sense in physical machine

                        Ok, good to know.

                        I didn't understand why this installed :

                        680b14c9-e37a-4803-964f-b8666eac5a06-image.png

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        1 Reply Last reply Reply Quote 1
                        • stephenw10S
                          stephenw10 Netgate Administrator @Gokulapandi
                          last edited by

                          @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                          When connecting more users in firewall,

                          How many users? Are you using the Captive Portal?

                          G 1 Reply Last reply Reply Quote 0
                          • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on
                          • G
                            Gokulapandi @stephenw10
                            last edited by

                            @stephenw10

                            e3ae36d4-9fff-4796-a907-06d43f6a3806-image.png

                            We are not using captive portal. Around 50 devices are connecting in LAN.

                            95fdf01b-17eb-4dbc-85cb-af793e43681a-image.png

                            Interrupt load increases as number devices connection increase in LAN.

                            "LAN in" Traffic has reaching till 300 M as cpu interrupt load increases.Then we need to reboot firewall.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator @stephenw10
                              last edited by

                              @stephenw10 said in High CPU USAGE IN 2.7.0-RELEASE:

                              What NICs do you have in that box? I can see re0 there.

                              Is it all Realtek NICs?

                              G 1 Reply Last reply Reply Quote 0
                              • G
                                Gokulapandi @stephenw10
                                last edited by Gokulapandi

                                @stephenw10

                                We are using three NIC.

                                We are using two WANs and one LAN.

                                WAN1 is Intel adapters
                                LAN is Intel adapters
                                WAN 2 is Realtek adapter

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Are you load-balancing traffic between those WANs?

                                  G 1 Reply Last reply Reply Quote 0
                                  • G
                                    Gokulapandi @stephenw10
                                    last edited by Gokulapandi

                                    @stephenw10

                                    No, We are not doing a load balancer as secondary WAN has less bandwidth.

                                    FYI - We have updated now the version to 2.7.2

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      What does vmstat -i show is creating the interrupt load?

                                      G 1 Reply Last reply Reply Quote 0
                                      • G
                                        Gokulapandi @stephenw10
                                        last edited by

                                        @stephenw10

                                        This is taken before issue.

                                        7be22a64-b947-4b05-ab46-9bc25277c1b6-image.png

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ok nothing too huge there. What does it show when the issue happens?

                                          G 1 Reply Last reply Reply Quote 0
                                          • G
                                            Gokulapandi @stephenw10
                                            last edited by

                                            @stephenw10

                                            Our Network has IPsec VPN, and OpenVPN. I can access the firewall via web GUI and SSH, IPsec network, and Open VPN Client.

                                            Once issue has arrived, I can't able to firewall via SSH, web GUI, IPsec Network, and OpenVPN client but all existing devices can connect to the internet continuously without any issue..

                                            1 Reply Last reply Reply Quote 0
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