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High CPU USAGE IN 2.7.0-RELEASE

Scheduled Pinned Locked Moved General pfSense Questions
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  • G
    Gokulapandi
    last edited by Aug 27, 2024, 8:19 PM

    @stephenw10 said in High CPU USAGE IN 2.7.0-RELEASE:

    certctl rehash
    @stephenw10

    Thank you. I have received an update for 2.7.2 now. Will it fix above mentioned high cpu usage issue and connectivity issue if update the version?

    1bf4ab69-09c8-43c2-988c-840e88b157bb-image.png

    S 1 Reply Last reply Aug 27, 2024, 8:53 PM Reply Quote 0
    • S
      slu @Gokulapandi
      last edited by Aug 27, 2024, 8:53 PM

      @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

      Will it fix above mentioned high cpu usage issue and connectivity issue if update the version?

      Give it a try!

      pfSense Gold subscription

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Aug 27, 2024, 8:54 PM

        It might there have been numerous fixes between 2.7.0 and 2.7.2. But even if it doesn't you need to test in 2.7.2.

        1 Reply Last reply Reply Quote 0
        • G
          Gokulapandi
          last edited by Aug 28, 2024, 6:38 AM

          Hi @stephenw10 @slu

          As of now, I upgraded to 7.1 version. I am facing the same issue. How to fix this issue.

          1aa99a5f-cdc8-4e95-94ca-5be180ba9273-image.png

          fe0361e8-07b0-4738-af8c-07939c5066ad-image.png

          1 Reply Last reply Reply Quote 0
          • G
            Gokulapandi
            last edited by Aug 28, 2024, 6:45 AM

            Hi @stephenw10 @slu

            As of now, I upgraded to 7.1 version. I am facing the same issue. How to fix this issue.

            1aa99a5f-cdc8-4e95-94ca-5be180ba9273-image.png

            51f84675-c178-42b2-8cd5-06b8849d7685-image.png

            S 1 Reply Last reply Aug 28, 2024, 7:36 AM Reply Quote 0
            • S
              slu @Gokulapandi
              last edited by Aug 28, 2024, 7:36 AM

              Please update to 2.7.2.
              netisr:
              https://man.freebsd.org/cgi/man.cgi?format=html&query=netisr(9)

              Some load for some reason.
              Installed packages?

              pfSense Gold subscription

              1 Reply Last reply Reply Quote 0
              • G
                Gokulapandi
                last edited by Aug 28, 2024, 8:46 AM

                Hi @slu ,

                While upgrading to 2.7.2, Having the below issue.

                7bb23cfd-b0a7-435a-ac91-db9144b29880-image.png

                Installed packages

                9dc76040-c64b-4747-b10b-9b43ef77a8ef-image.png

                S 1 Reply Last reply Aug 28, 2024, 8:55 AM Reply Quote 0
                • S
                  slu @Gokulapandi
                  last edited by Aug 28, 2024, 8:55 AM

                  @Gokulapandi

                  pretty sure this is the upgrade problem and I recommend the update over ssh!
                  https://forum.netgate.com/post/1140955

                  Maybe ntopng is the CPU load issue, try to disable/remove it.

                  pfSense Gold subscription

                  1 Reply Last reply Reply Quote 0
                  • G
                    Gokulapandi
                    last edited by Aug 28, 2024, 9:48 AM

                    @slu

                    Ntopng service has already stopped. I will install the 2.7.2. over ssh
                    how do we find the CPU usage issue and network connectivity issues ?

                    S 1 Reply Last reply Aug 28, 2024, 9:54 AM Reply Quote 0
                    • S
                      slu @Gokulapandi
                      last edited by Aug 28, 2024, 9:54 AM

                      @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                      how do we find the CPU usage issue and network connectivity issues ?

                      No idea, sorry. This must depend on your setup.

                      pfSense Gold subscription

                      G 1 Reply Last reply Aug 28, 2024, 10:07 AM Reply Quote 0
                      • G
                        Gokulapandi @slu
                        last edited by Aug 28, 2024, 10:07 AM

                        @slu

                        Thanks.

                        Before upgrading the version. It was working fine, there was no CPU usage and network connectivity issue s mentioned earlier.

                        G 1 Reply Last reply Aug 28, 2024, 10:15 AM Reply Quote 0
                        • G
                          Gertjan @Gokulapandi
                          last edited by Aug 28, 2024, 10:15 AM

                          @Gokulapandi

                          There is something else, did you mention somewhere you use a VM ?
                          If so :
                          The pfSense from last decade, 2.4.5, used an very ancient FreeBSD kernel.
                          The recent 2.7.2 uses what, freeBSD 14 or even 15 ?
                          The hypervisor model or VM settings should be 'updated' (upgraded ?) also.
                          if not, bad, or even horrible network virtualization has been seen before.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          G 1 Reply Last reply Aug 28, 2024, 10:44 AM Reply Quote 1
                          • G
                            Gokulapandi @Gertjan
                            last edited by Gokulapandi Aug 28, 2024, 10:45 AM Aug 28, 2024, 10:44 AM

                            @Gertjan

                            Thanks for your response.

                            Firewall current kernel version is FreeBSD 14.0-CURRENT amd64. We are running pf sense in physical machine.

                            our issue is below - FYI.
                            only If a few users using connecting in the firewall, it's working fine. When connecting more users in firewall, only we can able to use the internet, cant access another network (ipsec network/ openvpn network). After rebooting the firewall, everything is working fine

                            G S 2 Replies Last reply Aug 28, 2024, 12:12 PM Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by Aug 28, 2024, 11:43 AM

                              Does it happen immediately or after the firewall has been running for a while? Does the interrupt load increase slowly?

                              What NICs do you have in that box? I can see re0 there.

                              S 1 Reply Last reply Aug 28, 2024, 5:16 PM Reply Quote 0
                              • G
                                Gertjan @Gokulapandi
                                last edited by Gertjan Aug 28, 2024, 12:12 PM Aug 28, 2024, 12:12 PM

                                @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                                We are running pf sense in physical machine

                                Ok, good to know.

                                I didn't understand why this installed :

                                680b14c9-e37a-4803-964f-b8666eac5a06-image.png

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                1 Reply Last reply Reply Quote 1
                                • S
                                  stephenw10 Netgate Administrator @Gokulapandi
                                  last edited by Aug 28, 2024, 12:23 PM

                                  @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

                                  When connecting more users in firewall,

                                  How many users? Are you using the Captive Portal?

                                  G 1 Reply Last reply Aug 28, 2024, 1:39 PM Reply Quote 0
                                  • S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on Aug 28, 2024, 12:23 PM
                                  • G
                                    Gokulapandi @stephenw10
                                    last edited by Aug 28, 2024, 1:39 PM

                                    @stephenw10

                                    e3ae36d4-9fff-4796-a907-06d43f6a3806-image.png

                                    We are not using captive portal. Around 50 devices are connecting in LAN.

                                    95fdf01b-17eb-4dbc-85cb-af793e43681a-image.png

                                    Interrupt load increases as number devices connection increase in LAN.

                                    "LAN in" Traffic has reaching till 300 M as cpu interrupt load increases.Then we need to reboot firewall.

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator @stephenw10
                                      last edited by Aug 28, 2024, 5:16 PM

                                      @stephenw10 said in High CPU USAGE IN 2.7.0-RELEASE:

                                      What NICs do you have in that box? I can see re0 there.

                                      Is it all Realtek NICs?

                                      G 1 Reply Last reply Aug 28, 2024, 5:56 PM Reply Quote 0
                                      • G
                                        Gokulapandi @stephenw10
                                        last edited by Gokulapandi Aug 28, 2024, 5:58 PM Aug 28, 2024, 5:56 PM

                                        @stephenw10

                                        We are using three NIC.

                                        We are using two WANs and one LAN.

                                        WAN1 is Intel adapters
                                        LAN is Intel adapters
                                        WAN 2 is Realtek adapter

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by Aug 28, 2024, 6:23 PM

                                          Are you load-balancing traffic between those WANs?

                                          G 1 Reply Last reply Aug 28, 2024, 6:27 PM Reply Quote 0
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