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OSProvisioningTimedOut error when trying to deploy pfsense from Azure marketplace

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • S
    stephenw10 Netgate Administrator
    last edited by Aug 28, 2024, 11:16 PM

    Just tested using B1ms and it deployed fine:

    Microsoft Azure - Netgate Device ID: 6a0453bc947ff4xxxxxx
    
    *** Welcome to Netgate pfSense Plus 24.03-RELEASE (amd64) on pfSense-24.03-test-SW1 ***
    
     WAN (wan) -> hn0 -> v4/DHCP4: 10.1.7.17/24
    
     0) Logout (SSH only)                  9) pfTop
     1) Assign Interfaces                 10) Filter Logs
     2) Set interface(s) IP address       11) Restart GUI
     3) Reset admin account and password  12) PHP shell + Netgate pfSense Plus tools
     4) Reset to factory defaults         13) Update from console
     5) Reboot system                     14) Disable Secure Shell (sshd)
     6) Halt system                       15) Restore recent configuration
     7) Ping host                         16) Restart PHP-FPM
     8) Shell                             
    
    Enter an option:
    

    It does show a bunch of output from the Azure agent at the console when you initially connect.

    E 1 Reply Last reply Aug 29, 2024, 2:13 AM Reply Quote 0
    • E
      ebrenton @stephenw10
      last edited by Aug 29, 2024, 2:13 AM

      I cannot connect via SSH, it simply times out.
      Port 22 IS open and I tried the private and public IP.
      The size I'm using is DS1 v2. I don't think I even had B1ms as an option when I ran the deployment.

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Aug 29, 2024, 10:55 AM

        If you look at the serial console or diagnostic screenshot in Azure what does it show?

        E 1 Reply Last reply Aug 29, 2024, 11:12 AM Reply Quote 0
        • E
          ebrenton @stephenw10
          last edited by Aug 29, 2024, 11:12 AM

          Here is the output from the serial console...

          Welcome to Netgate pfSense Plus 24.03-RELEASE...

          ...ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/compat/pkg /usr/local/lib/compat/pkg /usr/local/lib/ipsec /usr/local/lib/perl5/5.36/mach/CORE
          32-bit compatibility ldconfig path:
          done.
          3014
          Config.xml is corrupted and is 0 bytes. Could not restore a previous backup.Launching the init system...Updating CPU Microcode...
          CPU: Intel(R) Xeon(R) Platinum 8272CL CPU @ 2.60GHz (2593.91-MHz K8-class CPU)
          Origin="GenuineIntel" Id=0x50657 Family=0x6 Model=0x55 Stepping=7
          Features=0xf8bfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,MMX,FXSR,SSE,SSE2,SS>
          Features2=0xfeda3203<SSE3,PCLMULQDQ,SSSE3,FMA,CX16,PCID,SSE4.1,SSE4.2,MOVBE,POPCNT,AESNI,XSAVE,OSXSAVE,AVX,F16C,RDRAND,HV>
          AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
          AMD Features2=0x121<LAHF,ABM,Prefetch>
          Structured Extended Features=0xd09f2fb9<FSGSBASE,BMI1,HLE,AVX2,SMEP,BMI2,ERMS,INVPCID,RTM,NFPUSG,AVX512F,AVX512DQ,RDSEED,ADX,SMAP,CLFLUSHOPT,AVX512CD,AVX512BW,AVX512VL>
          Structured Extended Features3=0x400<MD_CLEAR>
          XSAVE Features=0xb<XSAVEOPT,XSAVEC,XSAVES>
          Hypervisor: Origin = "Microsoft Hv"
          Done.
          Config.xml is corrupted and is 0 bytes. Could not restore a previous backup.Starting CRON... done.
          Config.xml is corrupted and is 0 bytes. Could not restore a previous backup.Netgate pfSense Plus 24.03-RELEASE amd64 20240418-2354
          Bootup complete

          FreeBSD/amd64 (Amnesiac) (ttyu0)

          login: hn0: got notify, nvs type 128
          pcib0: <Hyper-V PCI Express Pass Through> on vmbus0
          pcib0: PCI VMBus using version 0x10004
          pci0: <PCI bus> on pcib0
          mlx5_core0: <mlx5_core> at device 2.0 on pci0
          mlx5: Mellanox Core driver 3.7.1 (November 2021)mlx5_core0: WARN: mlx5_init_once:994:(pid 0): Unable to find vendor specific capabilities
          mce0: Ethernet address: 60:45:bd:37:4b:11
          mce0: link state changed to DOWN
          hn0: link state changed to DOWN
          mlx5_core0: WARN: mlx5_fwdump_prep:91:(pid 0): Unable to find vendor-specific capability, error 2
          hvkvp0: detached
          hvkvp0: <Hyper-V KVP> on vmbus0

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Aug 29, 2024, 11:23 AM

            Hmm, the mce NIC should not appear there. You are just launching the image in DS1 v2? Any specific zone? Anthing custom in the options?

            E 1 Reply Last reply Aug 29, 2024, 11:29 AM Reply Quote 0
            • E
              ebrenton @stephenw10
              last edited by Aug 29, 2024, 11:29 AM

              This is in the US central zone, and no, no custom options.

              Also, it will not let me log in with the credentials I entered during setup.
              I AM able to get in with root, and when I list /etc/passwd, the username I specified during setup is not listed, nor is admin.

              E 1 Reply Last reply Aug 29, 2024, 11:35 AM Reply Quote 0
              • E
                ebrenton @ebrenton
                last edited by stephenw10 Aug 29, 2024, 5:19 PM Aug 29, 2024, 11:35 AM

                Here is the initial output from startup...

                Loading /boot/loader.conf.local
                Loading kernel...
                /boot/kernel/kernel text=0x19eec0 text=0xff4c38 text=0x17e3db4 data=0x180 data=0x22d718+0x3d18e8 0x8+0x1cb0f0+0x8+0x1da290/
                Loading configured modules...
                can't find '/boot/entropy'
                can't find '/etc/hostid'
                
                Booting [/boot/kernel/kernel]...               
                staging 0x36c00000-0x3aa7d000 (not copying) tramp 0x3aa7d000 PT4 0x3aa7e000
                Start @ 0xffffffff8039f000 ...
                EFI framebuffer information:
                addr, size     0x40000000, 0x800000
                dimensions     1024 x 768
                stride         1024
                masks          0x00ff0000, 0x0000ff00, 0x000000ff, 0xff000000
                GDB: no debug ports present
                KDB: debugger backends: ddb
                KDB: current backend: ddb
                ---<<BOOT>>---
                Copyright (c) 1992-2024 The FreeBSD Project.
                Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
                        The Regents of the University of California. All rights reserved.
                FreeBSD is a registered trademark of The FreeBSD Foundation.
                FreeBSD 15.0-CURRENT #0 plus-RELENG_24_03-n256311-e71f834dd81: Fri Apr 19 00:28:14 UTC 2024
                    root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/obj/amd64/Y4MAEJ2R/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/sources/FreeBSD-src-plus-RELENG_24_03/amd64.amd64/sys/pfSense amd64
                FreeBSD clang version 17.0.6 (https://github.com/llvm/llvm-project.git llvmorg-17.0.6-0-g6009708b4367)
                SRAT: Ignoring memory at addr 0x1a0200000
                SRAT: Ignoring memory at addr 0x1000000000
                SRAT: Ignoring memory at addr 0x10000200000
                SRAT: Ignoring memory at addr 0x20000200000
                SRAT: Ignoring memory at addr 0x40000200000
                SRAT: Ignoring memory at addr 0x80000200000
                VT(efifb): resolution 1024x768
                Hyper-V Version: 10.0.20348 [SP1]
                  Features0x2e7f<VPRUNTIME,TMREFCNT,SYNIC,SYNTM,APIC,HYPERCALL,VPINDEX,REFTSC,IDLE,TMFREQ>
                  PM Features=0x0 [C2]
                  Features3=0xed7b2<DEBUG,XMMHC,IDLE,NUMA,TMFREQ,SYNCMC,CRASH,NPIEP>
                Timecounter "Hyper-V frequency 10000000 Hz quality 2000
                CPU: Intel(R) Xeon(R) Platinum 8272CL CPU @ 2.60GHz (2593.90-MHz K8-class CPU)
                  Origin="GenuineIntel"  Id=0x50657  Family=0x6  Model=0x55  Stepping=7
                  Features=0xf83fbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,MMX,FXSR,SSE,SSE2,SS>
                  Features2=0xfeda3203<SSE3,PCLMULQDQ,SSSE3,FMA,CX16,PCID,SSE4.1,SSE4.2,MOVBE,POPCNT,AESNI,XSAVE,OSXSAVE,AVX,F16C,RDRAND,HV>
                  AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
                  AMD Features2=0x121<LAHF,ABM,Prefetch>
                  Structured Extended Features=0xd09f2fb9<FSGSBASE,BMI1,HLE,AVX2,SMEP,BMI2,ERMS,INVPCID,RTM,NFPUSG,AVX512F,AVX512DQ,RDSEED,ADX,SMAP,CLFLUSHOPT,AVX512CD,AVX512BW,AVX512VL>
                  Structured Extended Features3=0x400<MD_CLEAR>
                  XSAVE Features=0xb<XSAVEOPT,XSAVEC,XSAVES>
                Hypervisor: Origin = "Microsoft Hv"
                real memory  = 3758096384 (3584 MB)
                avail memory = 3504218112 (3341 MB)
                Event timer "LAPIC" quality 100
                ACPI APIC Table: <VRTUAL MICROSFT>
                random: registering fast source Intel Secure Key RNG
                random: fast provider: "Intel Secure Key RNG"
                arc4random: WARNING: initial seeding bypassed the cryptographic random device because it was not yet seeded and the knob 'bypass_before_seeding' was enabled.
                ioapic0 <Version 1.1> irqs 0-23
                TCP_ratelimit: Is now initialized
                ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
                ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff80750310, 0) error 1
                ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
                ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff807503c0, 0) error 1
                ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
                ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80750470, 0) error 1
                iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
                iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
                module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80770010, 0) error 1
                iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
                iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
                module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff807700c0, 0) error 1
                iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
                iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
                module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff80770170, 0) error 1
                ranom: entropy devicl policy registered
                Tiounter "Hyper-V-T00000 Hz quality 3000
                kbd0 at kbdmux0
                WARNING: Device "spkr"  Giant locked and may be deleted e FreeBSD 15.0.
                efirtc0: <EFI Realtime Clock>
                efirtc0: registered as a time-of-day clock, resolution 1.000000s
                netgate0: <Microsoft Azure>
                smbios0: <System Management BIOS> at iomem 0x3ff83000-0x3ff83017
                smbios0: Version: 3.1
                acpi0: <VRTUAL MICROSFT>
                atrtc0: <AT realtime clock> port 0x70-0x71 irq 8 on acpi0
                atrtc0: registered as a time-of-day clock, resolution 1.000000s
                Event timer "RTC" frequency 32768 Hz quality 0
                Timecounter "ACPI-fast" frequency 3579545 Hz quality 900
                acpi_timer0: <32-bit timer at 3.579545MHz> port 0x408-0x40b on acpi0
                cpu0: <ACPI CPU> on acpi0
                acpi_syscontainer0: <System Container> on acpi0
                vmbus0: <Hyper-V Vmbus> on acpi_syscontainer0
                uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
                uart0: console (115200,n,8,1)
                uart1: <16550 or compatible> port 0x2f8-0x2ff irq 3 on acpi0
                vmgenc0: <VM Generation Counter> on acpi0
                vmbus_res0: <Hyper-V Vmbus Resource> irq 5 on acpi0
                Timecounter "TSC-low" frequency 1296953099 Hz quality 800
                Timecounters tick every 10.000 msec
                vmbus0: version 4.0
                hvet0: <Hyper-V event timer> on vmbus0
                Event timer "Hyper-V" frequency 10000000 Hz quality 1000
                hvkbd0: <Hyper-V KBD> on vmbus0
                kbd1 at hvkbd0
                hvheartbeat0: <Hyper-V Heartbeat> on vmbus0
                hvkvp0: <Hyper-V KVP> on vmbus0
                hvshutdown0: <Hyper-V Shutdown> on vmbus0
                hvtimesync0: <Hyper-V Timesync> on vmbus0
                hvtimesync0: RTT
                hn0: <Hyper-V Netrandom: unblocking device.
                hn0: Ethernet address: 60:45:bd:37:4b:11
                storvsc0: <Hyper-V SCSI> on vmbus0
                hn0: link state cstorvsc1: <Hyper-V SCSI> on vmbus0
                Trying to mount root from ufs:/dev/gpt/pfSense [rw]...
                da0 at storvsc0 bus 0 scbus0 target 0 lun 0
                da0: <Msft Virtual Disk 1.0> Fixed Direct Access SPC-3 SCSI device
                da0: 300.000MB/s transfers
                da0: Command Queueing enabled
                da0: 10241MB (20973568 512 byte sectors)
                da1 at storvsc0 bus 0 scbus0 target 0 lun 1
                da1: <Msft Virtual Disk 1.0> Fixed Direct Access SPC-3 SCSI device
                da1: 300.000MB/s transfers
                da1: Command Queueing enabled
                da1: 7168MB (14680064 512 byte sectors)
                WARNING: / was not properly dismounted
                Configuring crash dumps...
                No suitable dump device was found.
                Growing root partition to fill device
                da0 recovering is not needed
                da0p3 resized
                growfs: requested size 9.8GB is equal to the current filesystem size 9.8GB
                ** SU+J Recovering /dev/gpt/pfSense
                ** Reading 82247680 byte journal from inode 4.
                ** Building recovery table.
                ** Resolving unreferenced inode list.
                ** Processing journal entries.
                ** 365 journal records in 17920 bytes for 65.18% utilization
                ** Freed 20 inodes (4 dirs) 6 blocks, and 41 frags.
                /dev/gpt/pfSense: 
                **** FILE SYSTEM MARKED CLEAN ****
                Filesystems are clean, continuing...
                Mounting filesystems...
                
                        __
                 _ __  / _|___  ___ _ __  ___  ___      _
                | '_ \| |_/ __|/ _ \ '_ \/ __|/ _ \   _| |_
                | |_) |  _\__ \  __/ | | \__ \  __/  |_   _|
                | .__/|_| |___/\___|_| |_|___/\___|    |_|
                |_|
                
                
                Welcome to Netgate pfSense Plus 24.03-RELEASE...
                
                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Aug 29, 2024, 5:14 PM

                  Hmm, I can't replicate that.

                  Try deploying it without 'accelerated networking' enabled if it was enabled previously. Though in testing here it deploys fine with or without it.

                  E 1 Reply Last reply Aug 29, 2024, 5:26 PM Reply Quote 0
                  • E
                    ebrenton @stephenw10
                    last edited by Aug 29, 2024, 5:26 PM

                    I was able to deploy the old fashioned way... download the iso, create a virtual disk and vm in Hyper-v Manager, and upload to Azure. The VM is up and running and I am configuring it.

                    I'm going to abandon the marketplace option for now, but thank you very much for all your help.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Aug 29, 2024, 5:54 PM

                      Hmm, what image from the Marketplace exactly were you testing?

                      E 1 Reply Last reply Aug 29, 2024, 7:15 PM Reply Quote 0
                      • E
                        ebrenton @stephenw10
                        last edited by Aug 29, 2024, 7:15 PM

                        "pfSense Plus Public Cloud Firewall/VPN/Router"

                        1 Reply Last reply Reply Quote 1
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