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OSProvisioningTimedOut error when trying to deploy pfsense from Azure marketplace

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • E
    ebrenton @stephenw10
    last edited by Aug 29, 2024, 2:13 AM

    I cannot connect via SSH, it simply times out.
    Port 22 IS open and I tried the private and public IP.
    The size I'm using is DS1 v2. I don't think I even had B1ms as an option when I ran the deployment.

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Aug 29, 2024, 10:55 AM

      If you look at the serial console or diagnostic screenshot in Azure what does it show?

      E 1 Reply Last reply Aug 29, 2024, 11:12 AM Reply Quote 0
      • E
        ebrenton @stephenw10
        last edited by Aug 29, 2024, 11:12 AM

        Here is the output from the serial console...

        Welcome to Netgate pfSense Plus 24.03-RELEASE...

        ...ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/compat/pkg /usr/local/lib/compat/pkg /usr/local/lib/ipsec /usr/local/lib/perl5/5.36/mach/CORE
        32-bit compatibility ldconfig path:
        done.
        3014
        Config.xml is corrupted and is 0 bytes. Could not restore a previous backup.Launching the init system...Updating CPU Microcode...
        CPU: Intel(R) Xeon(R) Platinum 8272CL CPU @ 2.60GHz (2593.91-MHz K8-class CPU)
        Origin="GenuineIntel" Id=0x50657 Family=0x6 Model=0x55 Stepping=7
        Features=0xf8bfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,MMX,FXSR,SSE,SSE2,SS>
        Features2=0xfeda3203<SSE3,PCLMULQDQ,SSSE3,FMA,CX16,PCID,SSE4.1,SSE4.2,MOVBE,POPCNT,AESNI,XSAVE,OSXSAVE,AVX,F16C,RDRAND,HV>
        AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
        AMD Features2=0x121<LAHF,ABM,Prefetch>
        Structured Extended Features=0xd09f2fb9<FSGSBASE,BMI1,HLE,AVX2,SMEP,BMI2,ERMS,INVPCID,RTM,NFPUSG,AVX512F,AVX512DQ,RDSEED,ADX,SMAP,CLFLUSHOPT,AVX512CD,AVX512BW,AVX512VL>
        Structured Extended Features3=0x400<MD_CLEAR>
        XSAVE Features=0xb<XSAVEOPT,XSAVEC,XSAVES>
        Hypervisor: Origin = "Microsoft Hv"
        Done.
        Config.xml is corrupted and is 0 bytes. Could not restore a previous backup.Starting CRON... done.
        Config.xml is corrupted and is 0 bytes. Could not restore a previous backup.Netgate pfSense Plus 24.03-RELEASE amd64 20240418-2354
        Bootup complete

        FreeBSD/amd64 (Amnesiac) (ttyu0)

        login: hn0: got notify, nvs type 128
        pcib0: <Hyper-V PCI Express Pass Through> on vmbus0
        pcib0: PCI VMBus using version 0x10004
        pci0: <PCI bus> on pcib0
        mlx5_core0: <mlx5_core> at device 2.0 on pci0
        mlx5: Mellanox Core driver 3.7.1 (November 2021)mlx5_core0: WARN: mlx5_init_once:994:(pid 0): Unable to find vendor specific capabilities
        mce0: Ethernet address: 60:45:bd:37:4b:11
        mce0: link state changed to DOWN
        hn0: link state changed to DOWN
        mlx5_core0: WARN: mlx5_fwdump_prep:91:(pid 0): Unable to find vendor-specific capability, error 2
        hvkvp0: detached
        hvkvp0: <Hyper-V KVP> on vmbus0

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Aug 29, 2024, 11:23 AM

          Hmm, the mce NIC should not appear there. You are just launching the image in DS1 v2? Any specific zone? Anthing custom in the options?

          E 1 Reply Last reply Aug 29, 2024, 11:29 AM Reply Quote 0
          • E
            ebrenton @stephenw10
            last edited by Aug 29, 2024, 11:29 AM

            This is in the US central zone, and no, no custom options.

            Also, it will not let me log in with the credentials I entered during setup.
            I AM able to get in with root, and when I list /etc/passwd, the username I specified during setup is not listed, nor is admin.

            E 1 Reply Last reply Aug 29, 2024, 11:35 AM Reply Quote 0
            • E
              ebrenton @ebrenton
              last edited by stephenw10 Aug 29, 2024, 5:19 PM Aug 29, 2024, 11:35 AM

              Here is the initial output from startup...

              Loading /boot/loader.conf.local
              Loading kernel...
              /boot/kernel/kernel text=0x19eec0 text=0xff4c38 text=0x17e3db4 data=0x180 data=0x22d718+0x3d18e8 0x8+0x1cb0f0+0x8+0x1da290/
              Loading configured modules...
              can't find '/boot/entropy'
              can't find '/etc/hostid'
              
              Booting [/boot/kernel/kernel]...               
              staging 0x36c00000-0x3aa7d000 (not copying) tramp 0x3aa7d000 PT4 0x3aa7e000
              Start @ 0xffffffff8039f000 ...
              EFI framebuffer information:
              addr, size     0x40000000, 0x800000
              dimensions     1024 x 768
              stride         1024
              masks          0x00ff0000, 0x0000ff00, 0x000000ff, 0xff000000
              GDB: no debug ports present
              KDB: debugger backends: ddb
              KDB: current backend: ddb
              ---<<BOOT>>---
              Copyright (c) 1992-2024 The FreeBSD Project.
              Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
                      The Regents of the University of California. All rights reserved.
              FreeBSD is a registered trademark of The FreeBSD Foundation.
              FreeBSD 15.0-CURRENT #0 plus-RELENG_24_03-n256311-e71f834dd81: Fri Apr 19 00:28:14 UTC 2024
                  root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/obj/amd64/Y4MAEJ2R/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/sources/FreeBSD-src-plus-RELENG_24_03/amd64.amd64/sys/pfSense amd64
              FreeBSD clang version 17.0.6 (https://github.com/llvm/llvm-project.git llvmorg-17.0.6-0-g6009708b4367)
              SRAT: Ignoring memory at addr 0x1a0200000
              SRAT: Ignoring memory at addr 0x1000000000
              SRAT: Ignoring memory at addr 0x10000200000
              SRAT: Ignoring memory at addr 0x20000200000
              SRAT: Ignoring memory at addr 0x40000200000
              SRAT: Ignoring memory at addr 0x80000200000
              VT(efifb): resolution 1024x768
              Hyper-V Version: 10.0.20348 [SP1]
                Features0x2e7f<VPRUNTIME,TMREFCNT,SYNIC,SYNTM,APIC,HYPERCALL,VPINDEX,REFTSC,IDLE,TMFREQ>
                PM Features=0x0 [C2]
                Features3=0xed7b2<DEBUG,XMMHC,IDLE,NUMA,TMFREQ,SYNCMC,CRASH,NPIEP>
              Timecounter "Hyper-V frequency 10000000 Hz quality 2000
              CPU: Intel(R) Xeon(R) Platinum 8272CL CPU @ 2.60GHz (2593.90-MHz K8-class CPU)
                Origin="GenuineIntel"  Id=0x50657  Family=0x6  Model=0x55  Stepping=7
                Features=0xf83fbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,MMX,FXSR,SSE,SSE2,SS>
                Features2=0xfeda3203<SSE3,PCLMULQDQ,SSSE3,FMA,CX16,PCID,SSE4.1,SSE4.2,MOVBE,POPCNT,AESNI,XSAVE,OSXSAVE,AVX,F16C,RDRAND,HV>
                AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
                AMD Features2=0x121<LAHF,ABM,Prefetch>
                Structured Extended Features=0xd09f2fb9<FSGSBASE,BMI1,HLE,AVX2,SMEP,BMI2,ERMS,INVPCID,RTM,NFPUSG,AVX512F,AVX512DQ,RDSEED,ADX,SMAP,CLFLUSHOPT,AVX512CD,AVX512BW,AVX512VL>
                Structured Extended Features3=0x400<MD_CLEAR>
                XSAVE Features=0xb<XSAVEOPT,XSAVEC,XSAVES>
              Hypervisor: Origin = "Microsoft Hv"
              real memory  = 3758096384 (3584 MB)
              avail memory = 3504218112 (3341 MB)
              Event timer "LAPIC" quality 100
              ACPI APIC Table: <VRTUAL MICROSFT>
              random: registering fast source Intel Secure Key RNG
              random: fast provider: "Intel Secure Key RNG"
              arc4random: WARNING: initial seeding bypassed the cryptographic random device because it was not yet seeded and the knob 'bypass_before_seeding' was enabled.
              ioapic0 <Version 1.1> irqs 0-23
              TCP_ratelimit: Is now initialized
              ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
              ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
              module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff80750310, 0) error 1
              ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
              ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
              module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff807503c0, 0) error 1
              ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
              ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
              module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80750470, 0) error 1
              iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
              iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
              module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80770010, 0) error 1
              iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
              iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
              module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff807700c0, 0) error 1
              iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
              iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
              module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff80770170, 0) error 1
              ranom: entropy devicl policy registered
              Tiounter "Hyper-V-T00000 Hz quality 3000
              kbd0 at kbdmux0
              WARNING: Device "spkr"  Giant locked and may be deleted e FreeBSD 15.0.
              efirtc0: <EFI Realtime Clock>
              efirtc0: registered as a time-of-day clock, resolution 1.000000s
              netgate0: <Microsoft Azure>
              smbios0: <System Management BIOS> at iomem 0x3ff83000-0x3ff83017
              smbios0: Version: 3.1
              acpi0: <VRTUAL MICROSFT>
              atrtc0: <AT realtime clock> port 0x70-0x71 irq 8 on acpi0
              atrtc0: registered as a time-of-day clock, resolution 1.000000s
              Event timer "RTC" frequency 32768 Hz quality 0
              Timecounter "ACPI-fast" frequency 3579545 Hz quality 900
              acpi_timer0: <32-bit timer at 3.579545MHz> port 0x408-0x40b on acpi0
              cpu0: <ACPI CPU> on acpi0
              acpi_syscontainer0: <System Container> on acpi0
              vmbus0: <Hyper-V Vmbus> on acpi_syscontainer0
              uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
              uart0: console (115200,n,8,1)
              uart1: <16550 or compatible> port 0x2f8-0x2ff irq 3 on acpi0
              vmgenc0: <VM Generation Counter> on acpi0
              vmbus_res0: <Hyper-V Vmbus Resource> irq 5 on acpi0
              Timecounter "TSC-low" frequency 1296953099 Hz quality 800
              Timecounters tick every 10.000 msec
              vmbus0: version 4.0
              hvet0: <Hyper-V event timer> on vmbus0
              Event timer "Hyper-V" frequency 10000000 Hz quality 1000
              hvkbd0: <Hyper-V KBD> on vmbus0
              kbd1 at hvkbd0
              hvheartbeat0: <Hyper-V Heartbeat> on vmbus0
              hvkvp0: <Hyper-V KVP> on vmbus0
              hvshutdown0: <Hyper-V Shutdown> on vmbus0
              hvtimesync0: <Hyper-V Timesync> on vmbus0
              hvtimesync0: RTT
              hn0: <Hyper-V Netrandom: unblocking device.
              hn0: Ethernet address: 60:45:bd:37:4b:11
              storvsc0: <Hyper-V SCSI> on vmbus0
              hn0: link state cstorvsc1: <Hyper-V SCSI> on vmbus0
              Trying to mount root from ufs:/dev/gpt/pfSense [rw]...
              da0 at storvsc0 bus 0 scbus0 target 0 lun 0
              da0: <Msft Virtual Disk 1.0> Fixed Direct Access SPC-3 SCSI device
              da0: 300.000MB/s transfers
              da0: Command Queueing enabled
              da0: 10241MB (20973568 512 byte sectors)
              da1 at storvsc0 bus 0 scbus0 target 0 lun 1
              da1: <Msft Virtual Disk 1.0> Fixed Direct Access SPC-3 SCSI device
              da1: 300.000MB/s transfers
              da1: Command Queueing enabled
              da1: 7168MB (14680064 512 byte sectors)
              WARNING: / was not properly dismounted
              Configuring crash dumps...
              No suitable dump device was found.
              Growing root partition to fill device
              da0 recovering is not needed
              da0p3 resized
              growfs: requested size 9.8GB is equal to the current filesystem size 9.8GB
              ** SU+J Recovering /dev/gpt/pfSense
              ** Reading 82247680 byte journal from inode 4.
              ** Building recovery table.
              ** Resolving unreferenced inode list.
              ** Processing journal entries.
              ** 365 journal records in 17920 bytes for 65.18% utilization
              ** Freed 20 inodes (4 dirs) 6 blocks, and 41 frags.
              /dev/gpt/pfSense: 
              **** FILE SYSTEM MARKED CLEAN ****
              Filesystems are clean, continuing...
              Mounting filesystems...
              
                      __
               _ __  / _|___  ___ _ __  ___  ___      _
              | '_ \| |_/ __|/ _ \ '_ \/ __|/ _ \   _| |_
              | |_) |  _\__ \  __/ | | \__ \  __/  |_   _|
              | .__/|_| |___/\___|_| |_|___/\___|    |_|
              |_|
              
              
              Welcome to Netgate pfSense Plus 24.03-RELEASE...
              
              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Aug 29, 2024, 5:14 PM

                Hmm, I can't replicate that.

                Try deploying it without 'accelerated networking' enabled if it was enabled previously. Though in testing here it deploys fine with or without it.

                E 1 Reply Last reply Aug 29, 2024, 5:26 PM Reply Quote 0
                • E
                  ebrenton @stephenw10
                  last edited by Aug 29, 2024, 5:26 PM

                  I was able to deploy the old fashioned way... download the iso, create a virtual disk and vm in Hyper-v Manager, and upload to Azure. The VM is up and running and I am configuring it.

                  I'm going to abandon the marketplace option for now, but thank you very much for all your help.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Aug 29, 2024, 5:54 PM

                    Hmm, what image from the Marketplace exactly were you testing?

                    E 1 Reply Last reply Aug 29, 2024, 7:15 PM Reply Quote 0
                    • E
                      ebrenton @stephenw10
                      last edited by Aug 29, 2024, 7:15 PM

                      "pfSense Plus Public Cloud Firewall/VPN/Router"

                      1 Reply Last reply Reply Quote 1
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