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    netgate 1541 stops unexpectedly

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • T Offline
      tapabrata
      last edited by

      I am using netgate 1541. The device stops work unexpectedly, particularly it hangs. No ssh, console login possible. I need to reboot the system every time. It happens two times.pfsense.png

      T 1 Reply Last reply Reply Quote 0
      • T Offline
        tapabrata @tapabrata
        last edited by

        @tapabrata said in netgate 1541 stops unexpectedly:

        I am using netgate 1541. The device stops work unexpectedly, particularly it hangs. No ssh, console login possible. I need to reboot the system every time. It happens two times.pfsense.png

        I am using captive portal with google ldap database and snort also

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG Offline
          Gertjan @tapabrata
          last edited by

          @tapabrata

          As soon as your back online, go to the Status > System Logs > System General and check the logs around - and just before - the system went down.
          No crash dumps signaled on the dashboard ?

          Can you confirm that there weren't any power issues ?

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          T 1 Reply Last reply Reply Quote 1
          • T Offline
            tapabrata @Gertjan
            last edited by

            @Gertjan No power issue, no crash report is signalled in the system.log file. After reboot the device works fine.

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG Offline
              Gertjan @tapabrata
              last edited by

              @tapabrata said in netgate 1541 stops unexpectedly:

              no crash report is signalled in the system.log file

              So logging just stops during ordinary log messages, and the very next line is later, when you manually restart the system ?

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • T Offline
                tapabrata
                last edited by

                @Gertjan After the device goes up, then the log is as normal. A part of log file is pasted below.

                Aug 30 13:15:00 pfSense xinetd[70394]: Starting reconfiguration
                Aug 30 13:15:00 pfSense xinetd[70394]: Swapping defaults
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19000-tcp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19000-udp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19001-tcp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19001-udp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19002-tcp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19002-udp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19003-tcp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19003-udp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19004-tcp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19004-udp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19005-tcp
                Aug 30 13:15:00 pfSense xinetd[70394]: readjusting service 19005-udp
                Aug
                Aug 30 13:17:51 pfSense stunnel[80452]: LOG5[5037]: Connection closed: 246 byte(s) sent to TLS, 1110 byte(s) sent to socket
                Aug 30 13:17:51 pfSense check_reload_status[443]: Syncing firewall
                Aug 30 13:17:51 pfSense stunnel[80452]: LOG3[5036]: transfer: s_poll_wait: TIMEOUTclose exceeded: closing
                Aug 30 13:17:51 pfSense stunnel[80452]: LOG5[5036]: Connection closed: 244 byte(s) sent to TLS, 961 byte(s) sent to socket
                Aug 30 13:17:52 pfSense check_reload_status[443]: Syncing firewall
                Aug 30 13:17:53 pfSense stunnel[80452]: LOG3[5038]: transfer: s_poll_wait: TIMEOUTclose exceeded: closing
                Aug 30 13:17:53 pfSense stunnel[80452]: LOG5[5038]: Connection closed: 244 byte(s) sent to TLS, 961 byte(s) sent to socket
                Aug 30 13:17:53 pfSense check_reload_status[443]: Syncing firewall
                Aug 30 13:17:57 pfSense stunnel[80452]: LOG5[5039]: Service [G Suite] accepted connection from 127.0.0.1:21839
                Aug 30 13:17:57 pfSense stunnel[80452]: LOG5[5039]: s_connect: connected 216.239.32.58:636
                Aug 30 13:17:57 pfSense stunnel[80452]: LOG5[5039]: Service [G Suite] connected remote server from xx:xx:xx:xx:54016
                Aug 30 13:17:58 pfSense stunnel[80452]: LOG5[5040]: Service [G Suite] accepted connection from 127.0.0.1:16703
                Aug 30 13:17:58 pfSense stunnel[80452]: LOG5[5040]: s_connect: connected 216.239.32.58:636
                Aug 30 13:17:58 pfSense stunnel[80452]: LOG5[5040]: Service [G Suite] connected remote server from xx:xx:xx:xx:24917
                Aug 30 13:18:00 pfSense newsyslog[83844]: logfile turned over due to size>500K

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  That's when it stopped responding?

                  Check the Status > Monitoring graphs at the point it appears to hang. Do you see the CPU spiking or traffic or memory use?

                  Is there any reason you're still running 23.09?

                  1 Reply Last reply Reply Quote 0
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