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    ATT Internet AIr

    Scheduled Pinned Locked Moved General pfSense Questions
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    • A
      ahole4sure @stephenw10
      last edited by

      @stephenw10 I'll have to retest and check the logs

      And yes to fail - I just unplug the ethernet cord from the back of the frontier modem

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      • A
        ahole4sure @stephenw10
        last edited by

        @stephenw10
        Here are the screen shots of the info
        Apologies and thanks for help!!

        They start with states during failover
        Show the DNS error on web browser
        (the is with Forwarder Mode off under DNS Resolver settings)

        Then shows what happens after waiting for Frontier WAN to come back up

        Ultimately would not fully connect and come back up untill full reboot of pfsense

        Screenshot 2024-12-18 161020.png Screenshot 2024-12-18 161006.png Screenshot 2024-12-18 160945.png Screenshot 2024-12-18 160930.png

        Screenshot 2024-12-18 161345.png Screenshot 2024-12-18 161307.png Screenshot 2024-12-18 161110.png Screenshot 2024-12-18 161043.png
        Screenshot 2024-12-18 161436.png

        Screenshot 2024-12-18 161505.png

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        • A
          ahole4sure @stephenw10
          last edited by

          @stephenw10 Screenshot 2024-12-18 162829.png

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          • A
            ahole4sure @Gblenn
            last edited by

            @Gblenn
            I have checked ALL for both

            Is that correct?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, no DNS states shown there on states with ports starting with 53. You might need to filter differently to see that in the states.

              I don't see the link state change in the logs there. Does it actually show the that when you reconnect the modem?

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              • G
                Gblenn @ahole4sure
                last edited by

                @ahole4sure said in ATT Internet AIr:

                @Gblenn
                I have checked ALL for both

                Is that correct?

                Yes that is correct, and I'm starting to think that ATT is actually blocking access to authoritative servers... If this is true you either have to stick to Forwarder mode, or ask ATT to stop blocking. I wonder if there is some setting you can change for your account perhaps?

                On the fiber issue, there are a few things that stand out to me.

                1. Gateway shows an IP but status is pending. So that IP is probably cached data in pfsense, the link is up (eth to frontier box) but pfsense has not verified the DHCP lease?

                2. I notice you have IPv6 enabled on the fiber WAN. Could that cause issues? Try disabling it and see if that makes any difference when testing?

                3. Have you tried pulling the fiber instead of the ethernet cable to pfsense? If that is possible to do?
                  Keeping the physical link up on pfsense interface thoughout the test... If there is something on that side that isn't really working as it should?
                  If you look at the dashboard instead of Status / Gateways, you will also see the negotiated settings for the interface. Does that seem ok, and is it the same before and after pulling and reconnecting the cable?

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                • A
                  ahole4sure @stephenw10
                  last edited by

                  @stephenw10
                  Yes it does show this when I reconnect the Frontier fiber modem -- I will have to try it again this PM to try to get the states again
                  As far as ATT - wonder if @Gblenn is correct - I have been reading that ATT has some sort of DNS assist that could be hijacking my DNS queries -- not sure how to determine that.

                  https://gist.github.com/CollinChaffin/24f6c9652efb3d6d5ef2f5502720ef00

                  Image 12-19-24 at 10.04 AM.jpeg

                  @Gblenn
                  I will retest with IPv6 disableld tonight ! I see (after some ressearch) that ATT could be hijacking the DNS. I will look into this. Thanks

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yes if they're redirecting DNS that would break the resolver.

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                    • G
                      Gblenn @ahole4sure
                      last edited by Gblenn

                      @ahole4sure Why can't ISP's just leave things alone... I'm assuming, since you run the modem(s) in passthrough mode, that it's not in the device that is being blocked, or is it?
                      I'm thinking you need to log in to their portal (your accounts) to disable that "helper feature"...

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                      • A
                        ahole4sure @Gblenn
                        last edited by

                        @Gblenn @stephenw10

                        So am trying to leave things in situ as they have been setting and working (ie the ATT modems)
                        They are supposoed to be accesible from my LAN (and they were right after I re setup my pfsense) - via 192.168.2.1 and 192.168.3.1 (set in the device as the configuration addresses)
                        Through VIPs

                        For some reason I can't access either of those VIPs any longer --

                        I was trying to see if I could change the DNS settings we were discussing.

                        I can ping both 192.168.2.1 and 192.168.3.1 but can't access via web browser

                        Screenshot 2024-12-19 180100.png

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Do you have outbound NAT rules in place for those?

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                          • A
                            ahole4sure @stephenw10
                            last edited by

                            @stephenw10

                            Just auto
                            But looks like it’s there ????IMG_0398.png IMG_0399.png

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Well it looks like you have conflict with the 192.168.2.10 VIP. You have that subnet on an internal interface too it appears since it's included in the auto rules.

                              You should also have manual rules to translate to the VIPs for traffic from LAN to the modem.

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                              • A
                                ahole4sure @stephenw10
                                last edited by ahole4sure

                                @stephenw10

                                I think it is where I set up a static route trying to do what @Gblenn had suggested back in this thread previously

                                So the static route must have done the auto rule

                                Just so I don’t screw it up, after I have now deleted the static route, how should I set up the the outbound rule?

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                                • A
                                  ahole4sure @stephenw10
                                  last edited by

                                  @stephenw10
                                  So I got rid of the static route and then created the NAT rule ( ?? correct )

                                  Still get the error trying to reach 192.168.2.1

                                  Screenshot 2024-12-19 201542.png Screenshot 2024-12-19 201500.png Screenshot 2024-12-19 201442.png

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                                  • A
                                    ahole4sure @stephenw10
                                    last edited by

                                    @stephenw10

                                    Correction == waited for a bit

                                    This worked
                                    ThanksScreenshot 2024-12-19 at 8.32.55 PM.png Screenshot 2024-12-19 at 8.33.09 PM.png

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                                    • A
                                      ahole4sure @ahole4sure
                                      last edited by

                                      @stephenw10 @Gblenn

                                      Will out seems that maybe disabling IPv6 might have fixed the problem with the frontier modem coming back online
                                      After disabling. Came back online in seconds

                                      There had been a support request sent to ATT about their DNS

                                      After fixing NAT and being able to access the ATT modems config site - even after manually setting the DNS servers ( to non ATT servers) on fail over or attempt to utilize the ATT modem for internet access it just didn’t work unless DNS Forward Mode is checked in DNS Resolver

                                      G 1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Nice. Yes those outbound NAT rules look correct now and no conflict is shown.

                                        I would still try to capture the DNS traffic with the resolver enabled just to check it's actually trying to use the AT&T connection. A pcap filtered for port 53 would show that.

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                                        • G
                                          Gblenn @ahole4sure
                                          last edited by

                                          @ahole4sure Ok great that it works as intended when IPv6 is disabled. I have now idea why this is an issue other than I'm guessing something is not initializing as it should on IPv6 so it gets stuck. Perhaps @stephenw10 has some idea as to why this is and how to make it work fully, also with IPv6.

                                          And on the DNS issue, I hope ATT comes back with a resolution that allows you to chose resolver mode as well.

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                                          • A
                                            ahole4sure @Gblenn
                                            last edited by

                                            @Gblenn @stephenw10

                                            Thank you guys for your continued help and putting up with me.
                                            @Gblenn - I know it is semantics , but I have Resolver enabled but just have to check to "use Forwarding Moding" on that resolver settings page --- not sure what the difference is ??

                                            Also one other issue -- in my prior pfsense setup I was able to connect to 192.168.2.1 and 192.168.3.1 when connected remotely via my Wireguard VPN -- but now I cannot. Any addnl NAT settings for that to work? I have a Wireguard any rule in place and I have 192.168.2.0/24 and 192.168.3.0/24 as allowed IP's in my settings for my WG client

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