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    device has not been registered for pfSense+

    Scheduled Pinned Locked Moved General pfSense Questions
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    • chpalmerC
      chpalmer
      last edited by

      Suddenly getting this on my updates page..

      "Your device has not been registered for pfSense+. Please purchase a pfSense+ subscription to receive future updates."

      Is this to be expected whenever I make an interface change? Just added WAN2 for a backup internet connection.. Im well within my first year for plus..

      Triggering snowflakes one by one..
      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

      patient0P chpalmerC 2 Replies Last reply Reply Quote 0
      • patient0P
        patient0 @chpalmer
        last edited by

        @chpalmer said in device has not been registered for pfSense+:

        Is this to be expected whenever I make an interface change?

        Physically adding or removing NICs will changed the NDI and will need re-registration. It seems usually sending a PM to stephenw10 help and he can fix it.

        johnpozJ chpalmerC 2 Replies Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @patient0
          last edited by

          @patient0 yeah @stephenw10 is normally nice enough to do that.. But you could also just open a ticket with tac. Any sort of change to the hardware would most likely change the ndi and cause that. Or if a VM adding another virtual nic, etc.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

          1 Reply Last reply Reply Quote 0
          • chpalmerC
            chpalmer @chpalmer
            last edited by chpalmer

            Thanks guys!

            I didn't physically change any interfaces but just utilized one that was already there..

            Getting this also in the alerts-
            "Upgrade check_upgrade: "Updating repositories metadata" returned error code 1"

            Then if I go to the registration tab under "System"..

            "Thank you for choosing Netgate pfSense® Plus

            Your device does not require registration, we recognize it already. You may have already registered, or it may be a pre-registered Netgate appliance."

            Seems like I broke something else along the way..

            edit- and now-
            "An error occurred while uploading the encrypted Netgate pfSense Plus configuration to https://acb.netgate.com/save ( Unable to resolve acb.netgate.com )"

            Triggering snowflakes one by one..
            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

            chpalmerC 1 Reply Last reply Reply Quote 0
            • chpalmerC
              chpalmer @chpalmer
              last edited by

              running pkg-static -d update-
              pkg: Unable to open '/usr/local/etc/pkg/repos//pfSense.conf':No such file or directory

              Hmmm..

              Triggering snowflakes one by one..
              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

              chpalmerC 1 Reply Last reply Reply Quote 0
              • chpalmerC
                chpalmer @chpalmer
                last edited by chpalmer

                If somebody running 24.11 could share their

                /usr/local/etc/pkg/repos//pfSense.conf

                file contents via PM I would greatly appreciate it.. I am going to try and re-write that file as it appears to be gone.

                I believe there are only two lines that will be different than a 2.7.2 install.. but may be wrong..

                FreeBSD: { enabled: no }

                pfSense-core: {
                url: "pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core",
                mirror_type: "srv",
                signature_type: "fingerprints",
                fingerprints: "/usr/local/share/pfSense/keys/pkg",
                enabled: yes
                }

                pfSense: {
                url: "pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2",
                mirror_type: "srv",
                signature_type: "fingerprints",
                fingerprints: "/usr/local/share/pfSense/keys/pkg",
                enabled: yes
                }

                Triggering snowflakes one by one..
                Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                1 Reply Last reply Reply Quote 0
                • chpalmerC
                  chpalmer @patient0
                  last edited by

                  @patient0 Thank you! Ive also put in a ticket to ask for an img so I can re-install if necessary..

                  Triggering snowflakes one by one..
                  Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                  chpalmerC 1 Reply Last reply Reply Quote 0
                  • chpalmerC
                    chpalmer @chpalmer
                    last edited by

                    According to rcoleman - https://forum.netgate.com/topic/177143/netgate-device-id-ndi/2?_=1733092672768

                    adding a USB interface will change the NID.. I assume then removing it will also change the ID??!?

                    Triggering snowflakes one by one..
                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yes adding or removing any NIC, including USB, will change the NDI.

                      If you run pfSense-repoc -DN at the CLI it wil print the NDI actually being sent to the repo servers to check against.

                      chpalmerC 1 Reply Last reply Reply Quote 1
                      • chpalmerC
                        chpalmer @stephenw10
                        last edited by

                        @stephenw10 said in device has not been registered for pfSense+:

                        Yes adding or removing any NIC, including USB, will change the NDI.

                        If you run pfSense-repoc -DN at the CLI it wil print the NDI actually being sent to the repo servers to check against.

                        Well dag nabit! Thanks Steve! I just promised Craig I will never do such a bad thing again.. 😌

                        I should have been using my test box to test and not my primary.

                        Triggering snowflakes one by one..
                        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                        1 Reply Last reply Reply Quote 1
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