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Upgrading a Netgate 5100

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  • M
    michael2z
    last edited by Dec 26, 2024, 3:18 PM

    Has anyone succeeded in upgrading a Netgate 5100 to the latest pfsense version. Any do's and don't's appreciated.

    S B 2 Replies Last reply Dec 26, 2024, 3:38 PM Reply Quote 0
    • S
      SteveITS Galactic Empire @michael2z
      last edited by Dec 26, 2024, 3:38 PM

      @michael2z What version do you have now?

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote 👍 helpful posts!

      M 1 Reply Last reply Dec 26, 2024, 3:58 PM Reply Quote 0
      • M
        michael2z @SteveITS
        last edited by Dec 26, 2024, 3:58 PM

        @SteveITS
        23.09.1-RELEASE (amd64)
        built on Mon Dec 11 13:24:00 EST 2023
        FreeBSD 14.0-CURRENT

        1 Reply Last reply Reply Quote 1
        • S
          stephenw10 Netgate Administrator
          last edited by Dec 26, 2024, 4:36 PM

          I've upgraded 5100s many times. Nothing special should apply there.

          Yes, if you're running a very old version consider installing 24.11 clean and restoring your config.

          If you're running from eMMC consider installing an SSD or at least check the ware level on the eMMC:
          https://docs.netgate.com/pfsense/en/latest/troubleshooting/disk-lifetime.html#emmc

          Steve

          M 1 Reply Last reply Dec 26, 2024, 7:36 PM Reply Quote 1
          • M
            michael2z @stephenw10
            last edited by Dec 26, 2024, 7:36 PM

            @stephenw10 Can you please provide me with a step-by-step instruction? I don't know how to do a clean install of 24.11.

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Dec 26, 2024, 7:42 PM

              Instructions are here: https://docs.netgate.com/pfsense/en/latest/solutions/sg-5100/reinstall-pfsense.html

              But from 23.09.1 you can just upgrade to 24.11 directly, there should be no problem.

              M 1 Reply Last reply Dec 26, 2024, 7:50 PM Reply Quote 0
              • M
                michael2z @stephenw10
                last edited by Dec 26, 2024, 7:50 PM

                @stephenw10 Do I just update from the GUI via the internet connection? If so, should I do anything prior to clicking on the install icon?

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Dec 26, 2024, 7:56 PM

                  Yes. Unless you have a lot of packages installed or you have seen issues upgrading in past in which case I would upgrade from the console just because it shows more debug output.

                  The usual upgrade precautions apply:
                  Backup your config
                  Make sure you have a recovery image in case you need it.
                  Reboot the firewall before upgrading to be sure there are no existing issues.

                  See: https://docs.netgate.com/pfsense/en/latest/install/upgrade-guide.html

                  1 Reply Last reply Reply Quote 0
                  • J
                    JohnyMay
                    last edited by Jan 3, 2025, 10:02 AM

                    @michael2z said in Upgrading a Netgate 5100:

                    Has anyone succeeded in upgrading a Netgate 5100 to the latest pfsense version. Any do's and don't's appreciated.

                    Do's:
                    Backup your configuration – Always take a full configuration backup before upgrading. It’s your safety net in case something goes wrong.
                    Check compatibility – Ensure the new pfSense version is compatible with your hardware and any additional packages you’ve installed.
                    Disable unnecessary packages – Temporarily disable or uninstall third-party packages that might conflict with the upgrade.
                    Use the console for upgrades – If possible, upgrade through the console or directly on the device instead of the web UI. This reduces the risk of issues during the process.
                    Monitor the upgrade process – Stay with the device during the upgrade to catch any errors or prompts quickly.
                    Reboot after upgrading – A manual reboot post-upgrade ensures all services start cleanly.

                    Don'ts:
                    Don’t upgrade during peak usage hours – Avoid upgrading when your network is actively in use to minimize downtime impact.
                    Don’t skip multiple versions – If you’re on a much older version, consider incremental upgrades rather than jumping directly to the latest one.
                    Don’t ignore release notes – Read the release notes for the version you’re upgrading to, especially for any known issues or deprecated features.
                    Don’t rush the upgrade – Test the upgrade in a lab environment first, if possible, especially if you have a complex setup with VLANs, VPNs, or custom firewall rules.

                    1 Reply Last reply Reply Quote 0
                    • B
                      bmeeks @michael2z
                      last edited by Jan 3, 2025, 1:48 PM

                      @michael2z said in Upgrading a Netgate 5100:

                      Has anyone succeeded in upgrading a Netgate 5100 to the latest pfsense version. Any do's and don't's appreciated.

                      I have a Netgate SG-5100 device. I maintain it on the most recent pfSense Plus versions as they are released, so I'm never more than 1 version behind. I just click the Upgrade button and let it go. I have no optional packages installed. Generally takes about 5 - 7 minutes if I recall for an upgrade.

                      1 Reply Last reply Reply Quote 1
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