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    Had PfSense. Had to reinstall. Not getting a connection

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      Master Henry
      last edited by

      Hey guys, I had PfSense. I had to reinstall because I tweaked my BIOS settings. I got an IP address, but I can't seem to get a connection. If I plug my ethernet cable from the modem to my PC, I get a connection.

      How do I troubleshoot this?

      Sincerely,
      Henry

      S GertjanG 2 Replies Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @Master Henry
        last edited by

        @Master-Henry What specifically is and isn’t working?

        https://docs.netgate.com/pfsense/en/latest/troubleshooting/connectivity.html

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        M 1 Reply Last reply Reply Quote 0
        • M
          Master Henry @SteveITS
          last edited by

          @SteveITS I can't get a log into pfsense and configure the web via IP address. It is still blank for my LAN. If I type in the IP address for the WAN, I get the message it can't be reach/unreachable.

          Henry

          stephenw10S 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @Master Henry
            last edited by

            @Master-Henry said in Had PfSense. Had to reinstall. Not getting a connection:

            I tweaked my BIOS settings

            As you have a console access.

            If you disabled all network cards in the BIOS (call this a - agree: silly - tweak) then, when pfSense starts, it could not find any interfaces so you can't have a LAN, or WAN, etc. So no GUI.

            You still have a console access.
            You still can see what happens when pfSense boots.

            So, what did the console showed you when booting ?

            Another approach :

            @Master-Henry said in Had PfSense. Had to reinstall. Not getting a connection:

            I tweaked my BIOS setting

            restart, enter the BIOS, undo the tweak.
            Done.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator @Master Henry
              last edited by

              @Master-Henry said in Had PfSense. Had to reinstall. Not getting a connection:

              It is still blank for my LAN. If I type in the IP address for the WAN

              What is blank for LAN?

              Where did you type in the WAN IP address?

              It seems like the LAN side is probably working correctly if you can access the pfSense webgui from a client in the LAN, correct?

              So the WAN interface fails to pull an IP address from your ISP/modem?

              The most common cause of this is a subnet conflict. If the LAN is using the default 192.168.1.X subnet the WAN must be using something different. IF the WAN is already using that then change the LAN to some other subnet like 192.168.100.1/24.

              M 1 Reply Last reply Reply Quote 0
              • M
                Master Henry @stephenw10
                last edited by

                @stephenw10 For WAN, I have an IP address. I tried to enter that IP address on the LAN via web browser but it is still failing as unreachable. I can't get into the pfSense webgui to set up PfSense. There is nothing on LAN. Blank.

                S stephenw10S 2 Replies Last reply Reply Quote 0
                • S
                  SteveITS Galactic Empire @Master Henry
                  last edited by

                  @Master-Henry At the console you can assign a LAN IP/subnet.

                  https://docs.netgate.com/pfsense/en/latest/config/console-menu.html#set-interface-s-ip-address

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote 👍 helpful posts!

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator @Master Henry
                    last edited by

                    @Master-Henry said in Had PfSense. Had to reinstall. Not getting a connection:

                    There is nothing on LAN. Blank.

                    Like at the console in the menu?

                    Is your client pulling a dhcp lease even?

                    1 Reply Last reply Reply Quote 0
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