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check_upgrade: "Updating repositories metadata" returned error code 1

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • I
    imdebating
    last edited by Feb 15, 2025, 6:46 AM

    I have a problem with updating the system and packages. The error check_upgrade: "Updating repositories metadata" returned error code 1 shows in my notices on the menu bar.
    In System -> Update, there is no version shown (see image) and the dropdown box is empty. On the update settings tab, the dropdown is also empty.
    SystemUpdate.jpg

    Is it possible that the NDI became corrupt and lost the registration info?

    On the register page, the activation token box is blank, but I don’t remember if that was always the way.

    Thanks for your help 😸

    G 1 Reply Last reply Feb 15, 2025, 11:10 AM Reply Quote 0
    • G
      Gertjan @imdebating
      last edited by Feb 15, 2025, 11:10 AM

      @imdebating said in check_upgrade: "Updating repositories metadata" returned error code 1:

      On the register page, the activation token box is blank, but I don’t remember if that was always the wa

      It is. You use it to enter a 'token', some kind of one shot activator.
      I'm using 24.11 on a 4100 - registered and its empty also.

      This :

      8bf50919-4b4a-47d0-85cd-8fa00ceea881-image.png

      Contact TAC directly.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Feb 15, 2025, 11:19 PM

        If you send me your NDI in chat I can check it.

        M 1 Reply Last reply Feb 24, 2025, 5:30 PM Reply Quote 0
        • M
          mircea.manea @stephenw10
          last edited by Feb 24, 2025, 5:30 PM

          @stephenw10 I have the same issue

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Feb 24, 2025, 7:10 PM

            Send me your NDI and I'll check it.

            M 1 Reply Last reply Feb 24, 2025, 7:56 PM Reply Quote 0
            • M
              mircea.manea @stephenw10
              last edited by Feb 24, 2025, 7:56 PM

              @stephenw10 thanks! I’ve sent it on the chat

              A 1 Reply Last reply Apr 1, 2025, 8:54 PM Reply Quote 0
              • A
                albertcd @mircea.manea
                last edited by albertcd Apr 1, 2025, 8:55 PM Apr 1, 2025, 8:54 PM

                @stephenw10 after upgrade to 24.11, i get this error.
                Can you help me?
                Thanks

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Apr 1, 2025, 9:31 PM

                  You are seeing no branches like that?

                  G 1 Reply Last reply 13 days ago Reply Quote 0
                  • G
                    giammarcoa3 @stephenw10
                    last edited by 13 days ago

                    @stephenw10 Hi, we have the same problem, pfSense+ 24.11. The problem appeared since about 3 days ago.
                    7186d613-576c-4ceb-8598-6a8ed97ae483-image.png

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by 13 days ago

                      It's showing as unregistered. Send me your NDI in chat and I'll check it.

                      1 Reply Last reply Reply Quote 0
                      • 1
                        11Thirty8
                        last edited by 12 days ago

                        I too have this exact problem.

                        1 Reply Last reply Reply Quote 0
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