check_upgrade: "Updating repositories metadata" returned error code 1

[Gertjan]

@imdebating said in check_upgrade: "Updating repositories metadata" returned error code 1:

On the register page, the activation token box is blank, but I don’t remember if that was always the wa

It is. You use it to enter a 'token', some kind of one shot activator.
I'm using 24.11 on a 4100 - registered and its empty also.

This :

Contact TAC directly.

[stephenw10]

If you send me your NDI in chat I can check it.

[mircea.manea]

@stephenw10 I have the same issue

[stephenw10]

Send me your NDI and I'll check it.

[mircea.manea]

@stephenw10 thanks! I’ve sent it on the chat

[albertcd]

@stephenw10 after upgrade to 24.11, i get this error.
Can you help me?
Thanks

[stephenw10]

You are seeing no branches like that?

[giammarcoa3]

@stephenw10 Hi, we have the same problem, pfSense+ 24.11. The problem appeared since about 3 days ago.

[stephenw10]

It's showing as unregistered. Send me your NDI in chat and I'll check it.

[11Thirty8]

I too have this exact problem.

[janostasik]

Hello,
I have exactly same issue. I am running pfSense on Proxmox. It was all good until couple days ago i've notices empty branches and dashboard shows community edition. If i enter activation token again, it accepts it but dashboard still showing community and no updates/branches available. How can we proceed?

[stephenw10]

Send me your NDI and order number in chat and I'll check it.

[janostasik]

@stephenw10 Thank you, meanwhile I am in touch with LEV from netgate TAC. Already know about interface amount vs NDI.

[stephenw10]

Ah, OK. They can check that for you then.

[Donny]

Today I upgrade pfsense 2.7.2 to version 2.8 after reboot it shows in my notices on the menu bar also :
Upgrade
check_upgrade: "Updating repositories metadata" returned error code 1 @ 2025-05-30 13:34:24

[stephenw10]

It may fail during the upgrade or at reboot. Does that message return if you clear it? Can you see the available packages list?

[Donny]

How can I clear this message? I only see x Close and Mark All as Read buttons. yes I can see available packages list.

[stephenw10]

Mark it as read and it should be removed from the dashboard.

[Donny]

Ok I will try it.
I did Mark All as Read. After I reboot pfsense. Notice come back again
Upgrade
check_upgrade: "Updating repositories metadata" returned error code 1 @ 2025-05-31 01:23:18

! Before upgrading pfSense from version 2.7.2 to 2.8, I removed all the installed packages. After completing the upgrade, I reinstalled the same packages again.

[Donny]

This post is deleted!