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I can not upgrade or install any pckage due to Certificate verification failed for /CN=*.netgate.com

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • Z
    zara
    last edited by zara Feb 21, 2025, 10:21 AM Feb 21, 2025, 10:19 AM

    Hello,
    I'm not able to install any package anymore due to error of 'Certificate verification failed for /CN=*.netgate.com'

    from GUI :
    22f17c67-f52d-49ae-ae9c-f606c7eb5574-image.png

    or from console :

    1. Logout (SSH only) 9) pfTop
    2. Assign Interfaces 10) Filter Logs
    3. Set interface(s) IP address 11) Restart webConfigurator
    4. Reset webConfigurator password 12) PHP shell + pfSense tools
    5. Reset to factory defaults 13) Update from console
    6. Reboot system 14) Disable Secure Shell (sshd)
    7. Halt system 15) Restore recent configuration
    8. Ping host 16) Restart PHP-FPM
    9. Shell

    Enter an option: 13

    Certificate verification failed for /CN=*.netgate.com
    0080C1EC331C0000:error:0A000086:SSL routines:tls_post_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-CE-snapshots-2_7_2-main/sources/FreeBSD-src-RELENG_2_7_2/crypto/openssl/ssl/statem/statem_clnt.c:1890:
    pfSense-repoc-static: failed to fetch the repo data
    failed to read the repo data.
    failed to update the repository settings!!!
    failed to update the repository settings!!!

    G 1 Reply Last reply Feb 21, 2025, 11:06 AM Reply Quote 0
    • G
      Gertjan @zara
      last edited by Gertjan Feb 21, 2025, 11:09 AM Feb 21, 2025, 11:06 AM

      @zara

      Your pfSense version is 2.7.2, right ?
      System time is ok ?

      See here for a check list : Troubleshooting Upgrades.

      edit : Wait ... ...snapshots... ? 2.7.2 is the "released and stable" version. Not sure if the snapshot version is the right one here. (I'm using 24.11 myself, so can't check / test )
      You've set this : System > Update > System Update to what ?

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      Z 1 Reply Last reply Feb 21, 2025, 5:02 PM Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Feb 21, 2025, 11:47 AM

        It's trying to get updates from 2.7.2 but could be running a previous version. If that version is 2.7.0 then first run certctl rehash then retry.

        If that allows you see updates then upgrade to 2.7.2 before trying to install pkgs

        1 Reply Last reply Reply Quote 0
        • Z
          zara @Gertjan
          last edited by zara Feb 21, 2025, 5:03 PM Feb 21, 2025, 5:02 PM

          @Gertjan

          I'm using 2.7.2, my time is not correcte it's trange 8b38f50f-97c4-4989-b734-37c4307ee938-image.png

          but I can not fixe it
          a64d3b18-f736-4ea2-80c1-b3cafa93f86c-image.png

          25f27977-83fe-4622-bb30-ddf2dddcae14-image.png
          thanks for you help!

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Feb 21, 2025, 5:42 PM

            Try just setting the time at the CLI directly. You're probably in a chicken/egg scenario where it cant resolve the time servers because DNSSec is enabled.

            [25.03-RC][admin@8200-2.stevew.lan]/root: date 2502211741
            Fri Feb 21 17:41:00 GMT 2025
            
            Z 1 Reply Last reply Feb 21, 2025, 6:13 PM Reply Quote 0
            • Z
              zara @stephenw10
              last edited by Feb 21, 2025, 6:13 PM

              @stephenw10

              after change it manually, the problem of CA is gone but I can not install any package. the list is empty

              5801a520-172c-4923-96f4-a8bc6ffe926e-image.png

              from cli:

              Enter an option: 13

              pfSense-repoc-static: failed to fetch the repo data
              failed to read the repo data.
              failed to update the repository settings!!!
              failed to update the repository settings!!!

              when reboot the pfsense my time is set again to ... 2030 it's strange

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Feb 21, 2025, 6:20 PM

                Do you see the branches in the upgrade settings? If so try re-saving that.

                What hardware is that?

                Z 1 Reply Last reply Feb 21, 2025, 6:54 PM Reply Quote 0
                • Z
                  zara @stephenw10
                  last edited by Feb 21, 2025, 6:54 PM

                  @stephenw10
                  esxi , It was working fine, the boot was crashed after a cut power so I reinstall it and import the config again. so since this wont be work.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Feb 21, 2025, 7:55 PM

                    So all good now?

                    Z 1 Reply Last reply Feb 22, 2025, 12:38 AM Reply Quote 0
                    • Z
                      zara @stephenw10
                      last edited by zara Feb 22, 2025, 12:41 AM Feb 22, 2025, 12:38 AM

                      @stephenw10

                      thanks for your support.

                      I install it from scratch and import the config and it is working fine know.
                      I don't know what was wrong.

                      my advice to everyone is that to make daily or weekly backup at least if you don't change the config a lot to save your life .

                      1 Reply Last reply Reply Quote 1
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