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    Packet Loss during online backup

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      McMurphy
      last edited by

      When running an online backup to Wasabi I see a lot of packet loss. At all other times this is fine.

      I not my WG VPN link also shows Latency during these times however the backup traffic is not via the VPN.

      I have other sites backing up to Wasabi via pfSense without this problem.

      928a235c-0251-4432-9b76-56379bbe093a-image.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It's not uncommon to see latency or loss on a PPPoE link when the upload is saturated.

        Is that still monitoring the gateway IP directly or something remote?
        If it's still the gateway the first thing I would do is set it to something external to get better data. The gateway itself can drop pings as low priority.

        I would guess the other sites are using a different WAN type?

        M 1 Reply Last reply Reply Quote 1
        • M
          McMurphy @stephenw10
          last edited by

          @stephenw10

          Yes, others are not PPPoE.

          The GW is set to the ISP's GW, not configured by myself.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Then first set the monitoring IP to something external in System > Routing Gateway. Edit the gateway. Many people use 8.8.8.8 for example.

            That will give you a better idea of what's happening. But if you are completely saturating the link during upload it may just be the behaviour of the link.

            M 1 Reply Last reply Reply Quote 0
            • M
              McMurphy @stephenw10
              last edited by

              @stephenw10

              Set the monitoring IP to 8.8.8.8, same results.

              As you mentioned above the issue was the upload was being saturated I enabled a limiter for outbound traffic to match the ISP upload band bandwidth and the problem has gone.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Nice 👍

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