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    Netgate SG-5100 boot problem

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • G
      gaborforgacs
      last edited by

      Hello,

      I updated the PFSense version to the latest, but the device did not return online. The front LEDs were on, but I could not access the device via the web UI. I tried to reset it according to the documentation below, but now, when I try to turn it on, not even the front-end LEDs are on. The power button light is on, and I see that the LEDs on the device's motherboard are green, but the device does not seem to turn on. Would you happen to have any idea how to proceed?

      https://docs.netgate.com/pfsense/en/latest/solutions/sg-5100/factory-reset.html

      Thanks a lot,
      Gabor

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Do you see anything at the serial console?

        Do you see power LED light green? Or the power button change from red to green?

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        • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software
        • G
          gaborforgacs
          last edited by

          The power button remains red. I will connect to the console and let you know soon.

          Thanks a lot,
          Gabor

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