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    pfSense updates & Package Manager not working correctly

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      Superfletch
      last edited by

      I have installed pfSense in a Proxmox VM on a 2012 i5 Mac mini 16GB ram with a 500GB HDD. I have connected a Sonnettech Thunderbolt 2 Twin10G NIC to it. Everything seems to be configured correctly as I have been using it a few days now and seem to have everything up and running and utilizing the 10G connections without any problems as far as I can tell. I'm currently using it as my main router. I have T-Mobile Home Internet as my internet provider and I am behind CGNAT. (Thus the reason for creating a pfSense router as my plan is to bypass the CGNAT to be able to self host.)

      I wanted to start diving a bit deeper into pfSense and started noticing a couple of issues. Right now the 2 major ones I'm noticing are as follows.

      1. Going to System > Updates - immediately takes me to the Package Manager page. As far as I can tell it should be taking me to an Updates page where I should be able to check for updates and install them or rollback or whatever. I don't know because I don't seem to get that page. I only see the Package manager page. The page doesn't seem to do anything.

      2. Going to System> Package Manager - opens the Package Manager page where my choices in red are Installed packages and Available Packages. Under Installed Packages it says There are no packages currently installed. When I click on Available Packages it takes me to another screen that pops up saying Please wait while the list of packages is retrieved and formatted with a spinning gear icon. A few seconds later a large list of packages seems to load. I first noticed the problem when I scrolled down to "System_Patches" and clicked on the green "+Install" button and then it instantly reloads the Package Manager page on Installed Packages with a report of "There are no packages currently installed". I then randomly just tried to install any other package and got the same results. Clicking on the green "+Install" button instantly takes me back to Installed Packages with no packages currently installed. I am at a loss. My ultimate goal is to install wireguard or something to connect it to a VPS to be able to bypass CGNAT.

      I'm VERY NEW to all of this and I don't have a clue as to where to go from here. Anyone have any suggestions? It's pretty much a clean install at this point as I've only just set up the interfaces and a couple of Traffic Shaper Limiters. I can use all the help I can get. Please and Thank you.

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @Superfletch
        last edited by Gertjan

        @Superfletch said in pfSense updates & Package Manager not working correctly:

        System > Updates

        ?

        I can see Update without the S.

        0aaab75b-0712-4a57-8b1a-599f7660ef01-image.png

        Packet Manager is another menu entry - just above.

        And this Update doesn't bring me to the packer manager menu, which is something different.

        What they have in common, is that 'Update' and 'Packet Manager' eventually contact Netgate servers.

        Item 2)

        @Superfletch said in pfSense updates & Package Manager not working correctly:

        Clicking on the green "+Install" button instantly takes me back to Installed Packages with no packages currently installed.

        That's strange indeed.
        Example :
        I see :
        218ec7ca-c7d0-408f-9cba-9cc13aa945bb-image.png
        ad when I click on the green +Install for "arpwatch" I see :

        361a6aab-9ba5-4105-bb05-46aef126046c-image.png

        and hitting the Confirm button will install the package.

        The fact that the list is shown = retrieved from the Netgate package servers, makes me think is can connect to the servers to get the list with available packages, odes also being able to download them.

        Just a thought :
        Do you have a working IPv6 connection ?
        Does your pfSense have a working IPv6 connection ?
        If pfSense 'thinks' IPv6 is available, but it doesn't work, and knowing that IPv6 is privileged above IPv4, this could explain what you are seeing.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        S 1 Reply Last reply Reply Quote 0
        • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          What pfSense version are you running?

          That sounds more like a client side issue. Have you tried multiple browsers? Different client devices?

          S stephenw10S 2 Replies Last reply Reply Quote 0
          • S
            Superfletch @Gertjan
            last edited by

            @Gertjan Yes, those are the screens I'm seeing with exception. System > Update is what I meant, not updates... that was a typo I guess. When I choose that it takes me to the Package Manger page, not an update page.

            My Package Manager page looks like yours as well and seems to work, however when I click on an install button it just takes me back to installed packages and says none are installed. I never get to the screen shot you provided with the confirm button. I never see a Package Installer choice on my page.

            As far as a working IPv6 connection... I don't know. I've never really utilized IPv6 and don't know much about it. From googling around it seems that T-Mobile Home Internet is IPv6 only and uses some sort of 464xlat translation. I read somewhere, where the router does CLAT out of the box and offers IPv4 to the local network. Then from the router onwards it's all IPv6, and from the edge of the T-Mobile network to the rest of the IPv4 internet, it's IPv4 again. I don't know what any of that means. So to answer your questions about having a working iPv6 connection, I am not sure. Does my pfSense have a working connections, again, not sure.

            Let's say I do have an IPv6 connection since T-Mobile Home internet seems to be IPv6 at its core. How do I give pfSense a working connection?

            And if I do not have an IPv6 connection how do I tell pfSense I do not so that it doesn't think I do?

            I can try both setups to see if I get different results. Right now I believe I have IPv6 turned off but perhaps I missed a section or something. It seems like there are SEVERAL pages in pfSense concerning iPv6.

            GertjanG 1 Reply Last reply Reply Quote 0
            • S
              Superfletch @stephenw10
              last edited by

              @stephenw10 It's a new install of 2.7.2-Release (amd64)

              1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @Superfletch
                last edited by

                @Superfletch said in pfSense updates & Package Manager not working correctly:

                When I choose that it takes me to the Package Manger page, not an update page.

                So when you go here System> Update

                You should see this :

                1e1a5a59-0ec9-461e-b42a-3737e21fa01e-image.png

                (minor detail : I'm not using 2.7.2 but pfSense Plus Beta5 and 6 is coming up )

                but you see this :

                072b8eca-3e44-46cc-9ee4-cad3cfc6e4fa-image.png

                Humm.
                Re install ?!
                Something's is very bad.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                S 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator @stephenw10
                  last edited by

                  @stephenw10 said in pfSense updates & Package Manager not working correctly:

                  That sounds more like a client side issue. Have you tried multiple browsers? Different client devices?

                  S 2 Replies Last reply Reply Quote 0
                  • S
                    Superfletch @Gertjan
                    last edited by

                    @Gertjan That's exactly what I see. No matter what I do I cannot for the life of me get to the update page or in the package manager, I can't install a package. I have searched EVERYWHERE for hours about getting IPv6 to work on pfSense when using T-Mobile Home internet and it seems it can't be done. So then I just set pfSense to disable IPv6 all together and that didn't work either. I am at a total loss. I feel defeated.

                    1 Reply Last reply Reply Quote 0
                    • S
                      Superfletch @stephenw10
                      last edited by

                      @stephenw10 I have not. I suppose I should try that before I abandon this whole project. I just hate the thought because it took me a week to get pfSense working on the Mac mini through a proxmox vm with the thunderbolt 2 NICS. So many settings and tick boxes and configurations only to end up getting stuck here. FML

                      1 Reply Last reply Reply Quote 0
                      • S
                        Superfletch @stephenw10
                        last edited by

                        @stephenw10 ARE YOU KIDDING ME?!?!?! Well... your suggestion solved my issue apparently. I was accessing pfSense through the webgui on my mac with Safari. After my last response to you I quit safari and loaded up chrome and was able to access those pages. Any idea as to why I couldn't access them through Safari?

                        N 1 Reply Last reply Reply Quote 0
                        • N
                          netblues @Superfletch
                          last edited by

                          @Superfletch Because the bad wolf eats the lonely lambs

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Usual suspects are some browser plugin blocking a script or similar. Though I've never seen that particular behaviour before.

                            1 Reply Last reply Reply Quote 0
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