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    2.7.2 image has serial terminal turned off

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • J
      jupiters_spot
      last edited by stephenw10

      I installed 2.72 on a PCEngines/Negate apu1d4 appliance today. That machine has serial but no vga. I am familiar with making sure my serial configuration aligns with the coreboot bios and with pfSense, but I was surprised when my serial terminal went dark or stopped sharing information when I began booting pfSense. I was able to connect to the web interface and found that the serial console is disabled in the default configuration in the installation image of 2.72. So even if you do get the serial speeds, parity, and stop-bit numbers correct, you'll still get no serial console output on 2.72 until you use the web interface to turn on the serial console on the System>Advanced page, in the Serial Communications section.

      Suggestion: enable the Serial Terminal in the default configuration of the 2.72 install, so that folks installing on non-vga-capable machines will be able to see and configure pfSense via serial cable.

      patient0P 1 Reply Last reply Reply Quote 0
      • patient0P
        patient0 @jupiters_spot
        last edited by

        @jupiters_spot if you used the legacy installer, did you use the serial installation medium?

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        • J
          jupiters_spot
          last edited by

          I used Balena etcher to load the image onto a USB stick. I connected my USB-Serial cable and null-modem cable from desktop to Netgate appliance's serial port, inserted USB stick, and applied power to Netgate. In the serial terminal I ran the installer fine, with everything displaying normally, I was able to configure LAN and WAN ports and ip configuration, and completed the installation. Upon reboot the serial console showed the Netgate booting and running through coreboot, but output ceased as soon as pfSense began to load.

          I'm not sure if that counts as using the serial installation medium.

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          • patient0P
            patient0 @jupiters_spot
            last edited by

            @jupiters_spot said in 2.72 image has serial terminal turned off:

            load the image onto a USB stick

            Sure, but what image? Downloaded from the Netgate Store (for $0) Netgate doc: Download Installation Media? That should support serial and VGA and it would be a bug or shortcomming if it doesn't.

            Or did you download the legacy image (like from https://atxfiles.netgate.com/mirror/downloads/)?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by stephenw10

              Yeah you need to use either the memstick-serial legacy image or enable serial console in the Net Installer to get the console after install.

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              • J
                jupiters_spot
                last edited by

                I used the Netgate store to download this image. The image @stephenw10 linked to as memstick-serial legacy isn't immediately apparent to me in the list of images available on the store.

                49dbf21d-9e12-4fb1-9585-3a700a35f5cd-image.png

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                • J
                  jupiters_spot
                  last edited by

                  The download provides a file (netgate-installer-amd64.img.gz) that results in netgate-installer-v1.0-RC-amd64-20240919-1435.img

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yes, if you use the Net Installer from the store you have to select the serial console in the advanced settings where I linked above. In known hardware it recognises that is automatically set.

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jupiters_spot @stephenw10
                      last edited by

                      @stephenw10 - I totally missed that screen in the install where I could have enabled Console Serial, my mistake. I still think it might be good to toggle that value so that the default is to enable serial. Thanks for all for the help.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yeah it definitely could be more obvious. Maybe even a required step in the installer because the installer itself boots to both consoles.

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