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    pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    122 Posts 21 Posters 11.7k Views
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    • C
      crepsv
      last edited by crepsv

      Hello,
      same problem on DL360 G11.

      • Fresh Install 2.7.2 OK
      • Fresh install 2.8.0 or Upgrade 2.8.0 from 2.7.2 =>boot loop after this :
        2.8.0 boot loop

      ZFS : RAID-Z1
      UEFI Boot

      i386DXI 1 Reply Last reply Reply Quote 0
      • i386DXI
        i386DX @crepsv
        last edited by i386DX

        @crepsv does it start if you enter bootloader prompt (ESC during autoboot countdown) and setup console to run dual console with

        set console="comconsole,efi"
        boot
        

        I have a couple of Gen11 machine but didn't have the time to check

        1 Reply Last reply Reply Quote 0
        • C
          crepsv
          last edited by

          Freeze here :
          d4510477-2645-4f03-9f14-db51e2f75d5d-image.png

          GertjanG 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Does it actually have a comconsole? Anything shown there?

            1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @crepsv
              last edited by

              @crepsv

              Just guessing : Is this some special kind of Logitech keyboard ?
              I'm trying to understand why the kernel wants to root mount from usbus0 - or do you have a USB drive attached somewhere ?

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • C
                crepsv
                last edited by crepsv

                I tried an USB keyboard attached on the server, that's all.
                I usually use the iLO console on HPE server.

                Maybe a problem to boot on the SSD (da0/da1/da2 in Raidz-1) disk from the raid controler ?
                bf2d9cda-254e-4980-ac07-dbdf86757646-image.png

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Does it eventually time out and show an error?

                  Does it still respond to keyboard input?

                  Seeing something appear to stall at that point always makes me check the other consoles to be sure it's not just switched there.

                  C 1 Reply Last reply Reply Quote 0
                  • D
                    dave.opc
                    last edited by dave.opc

                    HPE Proliant microserver Gen10 +v2
                    upgrading from 2.7.2 to 2.8.0 - got same issue
                    fresh 2.8.0 install after that - same issue
                    for now installing 2.7.2 from scratch untill this issue is fixed...

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Probably going to need more info here to be able to fix it. Nothing we test on does that.

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        dave.opc @stephenw10
                        last edited by dave.opc

                        @stephenw10
                        probably this is related to freebsd 15 as 2.7.2 installed no problem after that.
                        and upgrades 2.7.2 -> 2.8.0 on virtual machines (xcp-ng) went smooth

                        GertjanG stephenw10S 2 Replies Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @dave.opc
                          last edited by

                          @dave-opc said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

                          related to freebsd 15

                          Get a copy, and install a 'native FreeBSD 15' to find out ?

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          D 1 Reply Last reply Reply Quote 0
                          • C crepsv referenced this topic
                          • C
                            crepsv @stephenw10
                            last edited by crepsv

                            @stephenw10

                            From VGA screen attached to the server (no iLO) :

                            2a213866-3ad0-44a8-a335-aa837163c817-image.png

                            No USB drive attached, only USB logitech keyboard attached in front of the HP server.
                            Keyboard input not responding after this screen.
                            No timeout.

                            I will wait for additionnal information or new release.

                            1 Reply Last reply Reply Quote 0
                            • D
                              dave.opc @Gertjan
                              last edited by

                              @Gertjan
                              sorry - impossible, the pc is used for pfsense and we don't have another one to experiment on.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator @dave.opc
                                last edited by

                                One thing you could try here is booting verbose. Interrupt the boot to the boot loader prompt at the menu (OK>) and run: boot -v

                                That might give you more info about what it's actually waiting for there.

                                But those driver access errors are not good. They are attached via a hardware drive controller?

                                C 1 Reply Last reply Reply Quote 0
                                • C
                                  crepsv @stephenw10
                                  last edited by

                                  @stephenw10

                                  set console="comconsole,efi"
                                  boot -v
                                  

                                  3d591f07-d4e9-4d71-8cd7-3c06c03d1525-Sans titre.png

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, this seems familiar. It's similar to something we hit with a quirky UART implementation on specific hardware.

                                    What does it show for detecting the UART(s) whenbooting verbose?

                                    What happens if you set the console to EFI only?

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      crepsv
                                      last edited by

                                      In "efi" only, the server reboot after this screen :

                                      set console="efi"
                                      boot -v
                                      

                                      d2cc5680-a94e-49d0-b886-eb13ab920aec-Sans titre.png

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, well that's not helpful!

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          InstanceExtension @stephenw10
                                          last edited by

                                          @stephenw10 Watching these other postings to see if any of them apply to my situation, nothing quite the same as far as I can tell.
                                          Is there a boot option that will force the boot process to run a line at a time?

                                          I 1 Reply Last reply Reply Quote 0
                                          • E
                                            eracerxrs
                                            last edited by

                                            Just tried to upgrade today and encountered the same problem as OP, freezing in nearly the identical location.

                                            My pfsense instance is a proxmox vm, with the Intel Xeon D-1736NT host CPU passed through, 3 SR-IOV VFs passed through, q35 machine, SeaBIOS, VirtIO SCSI single controller, local ZFS volume.

                                            pfSense-CE-2.8_Boot_Hang.jpg

                                            Before I took this screenshot, it was freezing after the virtual IDE CD/DVD Drive was detected with no media, so I removed it from the hardware spec. Now it simply freezes at the preceding line.

                                            Sorry I don't yet have time to start trouble shooting, I had to restore the snapshot to the previous 2.7.2, I just wanted to put it out there.

                                            1 Reply Last reply Reply Quote 0
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