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    if_pppoe problems with php-fpm causing loops. (resolved)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C Offline
      chrcoluk @ajtuk
      last edited by

      @ajtuk Hi, I reported this to AAISP now, it makes sense to try and get them to work with pfSense dev's, if you can, you can contact them as well. As I mentioned there was another customer affected by the lack of auto reconnection.

      pfSense CE 2.8.1

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      • A Offline
        ajtuk @chrcoluk
        last edited by

        @chrcoluk said in if_pppoe problems with php-fpm causing loops. (resolved):

        @ajtuk Hi, I reported this to AAISP now, it makes sense to try and get them to work with pfSense dev's, if you can, you can contact them as well. As I mentioned there was another customer affected by the lack of auto reconnection.

        Will do. I can also do some more testing next week and see if I get the same results. It's been "stable" the last few days, but no maintenance or issues on the AAISP end to cause it to drop.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Yup you can upload here: https://nc.netgate.com/nextcloud/s/isZqc6dRLsXfqYg

          How exactly are you killing PPP?

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          • C Offline
            chrcoluk @stephenw10
            last edited by chrcoluk

            @stephenw10 There should be 2 logs there, I am not sure it worked as it says uploading, but please let me know.

            On your question, AAISP on their control panel has a button that you can click which will kill the PPP session from their side, so basically a server side kill, not client side kill. I was logged in with my mobile phone connection to ensure I didnt lose access to the control panel as it happened.

            pfSense CE 2.8.1

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Yup I see the files there, thanks.

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              • A Offline
                ajtuk @stephenw10
                last edited by

                @stephenw10 My connection dropped tonight. ISP logged it as a "Planned PPP restart". I uploaded a log to the link here. Maybe it's helpful?

                It was only my CityFibre connection which did not reconnect. FTTC reconnected OK. Both use PPPoE and both are with A&A.

                Rebooting the appliance brought it back up.

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                • C Offline
                  chrcoluk @stephenw10
                  last edited by

                  @stephenw10 Thank you for providing these commands, and confirmation more logging is coming as well. The ISP is still investigating, I did setup an auto recovery mechanism which involved rebooting pfSense after 3 failed responses from the gateway in a 3 minute period, but now with the down up commands this will be a quicker and cleaner process, and since cycling the ppp is far less of an interruption than rebooting, I can do it without waiting 3 minutes as well.

                  https://forum.netgate.com/post/1223518

                  pfSense CE 2.8.1

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                  • C Offline
                    chrcoluk @stephenw10
                    last edited by chrcoluk

                    @stephenw10 I have another update on 2.8.1 and using the up down commands manually.

                    It turns out running 'ifconfig pppoe2 down' has the same issue, the 'ifconfig' after running the down command reports this for ppppoe2. Censoring IP's

                    pppoe2: flags=1008851<UP,POINTOPOINT,RUNNING,SIMPLEX,MULTICAST,LOWER_UP> metric 0 mtu 1500
                            description: WAN
                            options=0
                            inet x.x.x.x --> x.x.x.x netmask 0xffffffff
                            inet6 fe80::xxx:xxxx:xxxx:xxxx%pppoe2 prefixlen 64 scopeid 0x10
                            groups: pppoec
                            nd6 options=121<PERFORMNUD,AUTO_LINKLOCAL,NO_DAD>
                    

                    So the inet is the VIP, the main IP is removed but VIP remains, link local IPv6 remains. Note it still has 'UP' status as well, but with a dead connection.

                    On the GUI WAN is showing as green up arrow but with blank ip information, no ip info there at all.

                    However as before, going in the GUI, disabling WAN. Save, Enabling WAN save, then Apply successfully does a full WAN cycle and brings back online. (or rebooting)

                    I hope this new info helps that the down command fails to take the PPPOE session offline.

                    Sadly although my ISP did start an investigation, no updates were provided after.

                    I will run the down command again another time with debug enabled, and upload that log to the link provided, I dont know when this will be, as I have people using this connection who are almost around the clock streaming. I hope the new more verbose logging enhancements made it into 2.8.1.

                    I have a sneaky feeling VIP may be the problem acting as a blocker on if_pppoe termination, when I do the later test I will remove VIP, then run down command.

                    pfSense CE 2.8.1

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                    • C Offline
                      chrcoluk @chrcoluk
                      last edited by chrcoluk

                      Looks like VIP is the culprit, after I removed it, pppoe2 down worked, and up then brought it back up. So I guess wasnt just a VIP bug causing loops, but also one affecting pppoe termination.

                      'if_pppoe: pppoe2: lcp close(initial)' is the only log entry with VIP removed.

                      pfSense CE 2.8.1

                      stephenw10S 1 Reply Last reply Reply Quote 0
                      • C Offline
                        chrcoluk @ajtuk
                        last edited by

                        @ajtuk Forgot to ask, do you have any additional IP's added as virtual IP's on your install?

                        pfSense CE 2.8.1

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator @chrcoluk
                          last edited by

                          @chrcoluk said in if_pppoe problems with php-fpm causing loops. (resolved):

                          Looks like VIP is the culprit, after I removed it, pppoe2 down worked, and up then brought it back up.

                          Hmm, that's good info. Let me see....

                          1 Reply Last reply Reply Quote 1
                          • A Offline
                            ajtuk @chrcoluk
                            last edited by

                            @chrcoluk Yes, I have 3 VIP's setup. Also not had any drops for a good few weeks, but could just be that both AAISP and City Fibre have been stable.

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                            • C Offline
                              chrcoluk @ajtuk
                              last edited by

                              @ajtuk Yep I have not had any outages either, I updated to 2.8.1 then decided to test those commands as it was something I wanted to do to further diagnose.

                              I think we may have found the reason then. Hopefully Netgate can repeat this.

                              pfSense CE 2.8.1

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                              • stephenw10S Offline
                                stephenw10 Netgate Administrator
                                last edited by

                                Yep. So to be clear you have IPAlias VIPs on the PPPoE interface?

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                                • C Offline
                                  chrcoluk @stephenw10
                                  last edited by chrcoluk

                                  @stephenw10 Yep IP alias for me.

                                  pfSense CE 2.8.1

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                                  • C Offline
                                    chrcoluk @stephenw10
                                    last edited by

                                    @stephenw10 Hi again, is there any news on this? like has it being tested as confirmed or anything like that yet? Thanks.

                                    pfSense CE 2.8.1

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                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Sorry not yet. Let me see what I can do....

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                                      • C Offline
                                        chrcoluk @w0w
                                        last edited by

                                        @w0w said in if_pppoe problems with php-fpm causing loops. (resolved):

                                        @chrcoluk said in if_pppoe problems with php-fpm causing loops. (resolved):

                                        issue related to fragments

                                        What issue?

                                        A little bit more info now as to why if_pppoe fixed it.

                                        I think mpd tcpmssfix wasnt working properly, if_pppoe uses scrub instead for same feature. I did a little bit of testing with iperf and that reports a weird mss value when using mpd combined with tcpmssfix.

                                        I havent however confirmed on the cloudflare icmpcheck.popcount test yet as site seems to be down now.

                                        pfSense CE 2.8.1

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                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Hmm, interesting. So with mpd5 you ended up with both mssfix methods and that created an unknown situation?

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