Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    75 Posts 8 Posters 3.9k Views 8 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      malindsay
      last edited by

      Update or Fresh install of Version 25.07 causes HP ProLiant DL20 Gen9 to reboot after the PFSense Menu, with no logs, just a reboot. The server has no issues and is running the latest available BIOS. All previous versions work perfectly.

      Thoughts?

      patient0P 1 Reply Last reply Reply Quote 0
      • patient0P Offline
        patient0 @malindsay
        last edited by patient0

        @malindsay without any logs or screenshots, it will take someone with a cristal ball :)

        Can you either recoard the boot or connect to a console that the last 10 or 20 lines are visible, before the reboot?

        Edit: similar to https://forum.netgate.com/topic/197818/problems-installing-2-8/4 ?

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          malindsay @patient0
          last edited by

          @patient0 I tried to get a photo before the reboot, but it happens too quickly. Then the Black screen and the HP BIOS screen

          1 Reply Last reply Reply Quote 0
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by stephenw10

            Can you get a video so we have at least some idea of where this is happening?

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              malindsay @stephenw10
              last edited by

              @stephenw10 I will try again soon, had to reload the server with the previous version to get the internet working again

              1 Reply Last reply Reply Quote 1
              • N Offline
                NG
                last edited by

                I had same thing last week with Proliant DL360 G10 and Proliant DL360 G9. Update caused a boot loop. At PFSense menu I pressed space bar and after that 6 and choose older bios. After that fw boot was succesfull and I could restore older version. I didn't see the cause either, because boot was right after menu.

                N 1 Reply Last reply Reply Quote 0
                • N Offline
                  NG @NG
                  last edited by

                  I mean kernel, not bios.

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    malindsay @NG
                    last edited by

                    @NG Thank you very much. I will try again later this week. When the kernel is running the older version, I assume the unit is running version 24.11 and not 25.07. It seems to be an HP server issue with the new version of PFSense

                    N 1 Reply Last reply Reply Quote 0
                    • N Offline
                      NG @malindsay
                      last edited by

                      @malindsay After boot to older kernel the system went up normaly, but the OpenVPN did not work, so I restored 24.11 version from boot environments menu.

                      M 1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        A video of where the reboot is happening would still be useful here.

                        Also you might try re-upgrading to 25.07.1 since it has a bootloader fix.

                        M N 2 Replies Last reply Reply Quote 0
                        • M Offline
                          malindsay @NG
                          last edited by

                          @NG Nice, I also rolled back to 24.11, waiting for a kernel fix

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            malindsay @stephenw10
                            last edited by

                            @stephenw10, thanks, will try the new release. Sorry, I had to reinstall the system to get the system working, and forgot to create a video of the issue

                            1 Reply Last reply Reply Quote 0
                            • WB3FFVW Offline
                              WB3FFV
                              last edited by

                              I have multiple HP servers, some are PFsense, and some are PFsense+ and I am running into the same issue. For example on PFsense if I am on 2.7.2, when I try and update to 2,8 it breaks the server so it's no longer bootable.

                              043d3c10-ce6f-4d5b-8c35-0d931d226d73-image.png

                              So I loaded an older PFsense I had on an HPE DL360 G9, to see what happened with a fresh system. The update to 2.8 broke as expected, and above you can see what happens. Then the server just resets and starts the boot process again. Every HP I own has this issue it seems, I have tired it on G10's as well, with no luck.

                              Any ideas?

                              Posted here as it seems like this is a related thread..

                              patient0P M 2 Replies Last reply Reply Quote 0
                              • patient0P Offline
                                patient0 @WB3FFV
                                last edited by

                                @WB3FFV if think in the past when booting froze at that point it was an issue with console settings.

                                Can you compare the boot variables (interrupt at the boot menu by pressing 3, then show) from 2.7.2 and 2.8.0?

                                Are you booting using UEFI or legacy BIOS?

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Are you able to test 25.07.1 on an affected system?

                                  WB3FFVW 1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    malindsay @WB3FFV
                                    last edited by

                                    @WB3FFV i was informed 25.07.01 will fix the issue, have you tried this version

                                    1 Reply Last reply Reply Quote 0
                                    • WB3FFVW Offline
                                      WB3FFV @stephenw10
                                      last edited by

                                      @stephenw10

                                      How do I get a copy of 25.07.01 to load?

                                      I am happy to image and install it if I can get it in an iso of some kind.

                                      M 1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        malindsay @WB3FFV
                                        last edited by

                                        @WB3FFV should be available in firmware updates

                                        WB3FFVW 1 Reply Last reply Reply Quote 0
                                        • WB3FFVW Offline
                                          WB3FFV @malindsay
                                          last edited by

                                          @malindsay I just did a load and update today, and I don't believe I saw the .01, guess I will have to load and try again..

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S Offline
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Yup you should see it available as an update or in the net installer.

                                            WB3FFVW 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.