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    Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • N Offline
      NG
      last edited by

      I had same thing last week with Proliant DL360 G10 and Proliant DL360 G9. Update caused a boot loop. At PFSense menu I pressed space bar and after that 6 and choose older bios. After that fw boot was succesfull and I could restore older version. I didn't see the cause either, because boot was right after menu.

      N 1 Reply Last reply Reply Quote 0
      • N Offline
        NG @NG
        last edited by

        I mean kernel, not bios.

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          malindsay @NG
          last edited by

          @NG Thank you very much. I will try again later this week. When the kernel is running the older version, I assume the unit is running version 24.11 and not 25.07. It seems to be an HP server issue with the new version of PFSense

          N 1 Reply Last reply Reply Quote 0
          • N Offline
            NG @malindsay
            last edited by

            @malindsay After boot to older kernel the system went up normaly, but the OpenVPN did not work, so I restored 24.11 version from boot environments menu.

            M 1 Reply Last reply Reply Quote 0
            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              A video of where the reboot is happening would still be useful here.

              Also you might try re-upgrading to 25.07.1 since it has a bootloader fix.

              M N 2 Replies Last reply Reply Quote 0
              • M Offline
                malindsay @NG
                last edited by

                @NG Nice, I also rolled back to 24.11, waiting for a kernel fix

                1 Reply Last reply Reply Quote 0
                • M Offline
                  malindsay @stephenw10
                  last edited by

                  @stephenw10, thanks, will try the new release. Sorry, I had to reinstall the system to get the system working, and forgot to create a video of the issue

                  1 Reply Last reply Reply Quote 0
                  • WB3FFVW Offline
                    WB3FFV
                    last edited by

                    I have multiple HP servers, some are PFsense, and some are PFsense+ and I am running into the same issue. For example on PFsense if I am on 2.7.2, when I try and update to 2,8 it breaks the server so it's no longer bootable.

                    043d3c10-ce6f-4d5b-8c35-0d931d226d73-image.png

                    So I loaded an older PFsense I had on an HPE DL360 G9, to see what happened with a fresh system. The update to 2.8 broke as expected, and above you can see what happens. Then the server just resets and starts the boot process again. Every HP I own has this issue it seems, I have tired it on G10's as well, with no luck.

                    Any ideas?

                    Posted here as it seems like this is a related thread..

                    patient0P M 2 Replies Last reply Reply Quote 0
                    • patient0P Online
                      patient0 @WB3FFV
                      last edited by

                      @WB3FFV if think in the past when booting froze at that point it was an issue with console settings.

                      Can you compare the boot variables (interrupt at the boot menu by pressing 3, then show) from 2.7.2 and 2.8.0?

                      Are you booting using UEFI or legacy BIOS?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Are you able to test 25.07.1 on an affected system?

                        WB3FFVW 1 Reply Last reply Reply Quote 0
                        • M Offline
                          malindsay @WB3FFV
                          last edited by

                          @WB3FFV i was informed 25.07.01 will fix the issue, have you tried this version

                          1 Reply Last reply Reply Quote 0
                          • WB3FFVW Offline
                            WB3FFV @stephenw10
                            last edited by

                            @stephenw10

                            How do I get a copy of 25.07.01 to load?

                            I am happy to image and install it if I can get it in an iso of some kind.

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              malindsay @WB3FFV
                              last edited by

                              @WB3FFV should be available in firmware updates

                              WB3FFVW 1 Reply Last reply Reply Quote 0
                              • WB3FFVW Offline
                                WB3FFV @malindsay
                                last edited by

                                @malindsay I just did a load and update today, and I don't believe I saw the .01, guess I will have to load and try again..

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Yup you should see it available as an update or in the net installer.

                                  WB3FFVW 1 Reply Last reply Reply Quote 0
                                  • WB3FFVW Offline
                                    WB3FFV @stephenw10
                                    last edited by

                                    @stephenw10 Is there an update for the non-plus version, as I loaded a remote server with it to test the issue, see if it was repeatable, and don't want to license the plus version to just have to slick the drive when it doesn't boot. So I have been using the free version which also breaks, as my test bed. This will be a licensed server in the end..

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Not yet. If 25.07.1 boots as expected then we can assume the fix there works.

                                      WB3FFVW 1 Reply Last reply Reply Quote 0
                                      • WB3FFVW Offline
                                        WB3FFV @stephenw10
                                        last edited by

                                        @stephenw10 I pulled the G10 and it's here on my bench, is there anyway to recover it enough to boot and try the update?

                                        Also if I license up this G9 I am testing on, and have the slick the install a few times while we debug this, is it any problem with the re-installs?

                                        Just trying to make sure I am not tossing $$ in the trash, as I know I can't bill my client for a half dozen installs..

                                        stephenw10S 1 Reply Last reply Reply Quote 0
                                        • N Offline
                                          NG @stephenw10
                                          last edited by

                                          @stephenw10 Our production firewall is running pfSense+. I downloaded a fresh copy of Netgate-Installer from Netgate Store ( it was 1.0RC1 from 2024). Now there is a fresh install (2.8beta) installed to our spare server (Proliant DL360 G9) and it goes boot loop also. This time I took a video.

                                          pfsense_bootloop.zip

                                          WB3FFVW 1 Reply Last reply Reply Quote 0
                                          • WB3FFVW Offline
                                            WB3FFV @NG
                                            last edited by

                                            @NG Yes, that is exactly what I am seeing happening on both a G9 and a G10 server..

                                            1 Reply Last reply Reply Quote 0
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