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    Azure Portal not working with IPv6

    Scheduled Pinned Locked Moved IPv6
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    • M Offline
      mewsense
      last edited by

      I use Zen internet in the UK and have a /64 range.

      Within the last few months or so, the azure portal at https://portal.azure.com/ displays the screen below.

      4329a49a-14d1-4ee1-871a-8cf4eff22eb3-image.png

      The only way I can access this site is by either using a VPN, or by switching off IPv6 on the router and then rebooting.

      Any suggestions on what's wrong? Do I need to contact Microsoft or is there something misconfigured in pfSense do you think?

      Thanks

      F 1 Reply Last reply Reply Quote 0
      • F Offline
        FollyDude 0 @mewsense
        last edited by

        @mewsense

        Hi, I don't have an answer for you, but I am also a zen customer, and I can access Azure via ipv6 without issue. Are you sure about the /64? I am allocated a /48.

        F

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          mewsense @FollyDude 0
          last edited by

          @FollyDude-0

          I just double checked, you're right it's a /48. Thanks for checking Azure Portal for me.

          Must be something in my pfSense configuration then? Where would I look to fix that.

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            FollyDude 0 @mewsense
            last edited by

            @mewsense

            Can you check ping from your client machine to portal.azure.com? Make sure you are pinging the IPv6 address, I don't know what client machine you are using, but something like ping -6 portal.azure.com or ping6 portal.azure.com.

            Can you access other sites via IPv6, or is this just a problem with azure? Also check connectivity with one of the many IPv6 test sites.

            Hope this helps.

            F

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              mewsense @FollyDude 0
              last edited by

              @FollyDude-0 Thanks it's weird. I'm going to try and connect a different router tomorrow and try to rule out pfSense.

              https://test-ipv6.com/

              shows:
              ed89cc2d-571d-4c23-8a87-00a505b9b90e-image.png

              All other IPv6 sites work fine.

              ping -6 portal.azure.com
              
              Pinging s-part-0046.p-0010.p-msedge.net [2603:1061:11::46] with 32 bytes of data:
              Reply from 2603:1061:11::46: time=8ms
              Reply from 2603:1061:11::46: time=7ms
              Reply from 2603:1061:11::46: time=8ms
              Reply from 2603:1061:11::46: time=8ms
              
              Ping statistics for 2603:1061:11::46:
                  Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
              Approximate round trip times in milli-seconds:
                  Minimum = 7ms, Maximum = 8ms, Average = 7ms
              
              M 1 Reply Last reply Reply Quote 0
              • M Offline
                mewsense @mewsense
                last edited by

                I dug out my old Netgate SG-1000 router, and factory reset it, reconfigured it to use IPv6, and I see the exact same behaviour!

                Maybe I will contact Azure Support to see if they can figure it out. At least I know it's not my pfSense configuration.

                F 1 Reply Last reply Reply Quote 0
                • F Offline
                  FollyDude 0 @mewsense
                  last edited by

                  @mewsense

                  Hi, you could still have a config problem with your router. Do you have the Router that zen supplied you? Could you try that?

                  F

                  M 2 Replies Last reply Reply Quote 0
                  • M Offline
                    mewsense @FollyDude 0
                    last edited by mewsense

                    @FollyDude-0

                    This is true, however I don't have the router that was supplied from Zen anymore. Maybe I should buy a cheap one off eBay as a test? Can you suggest something? Maybe the TP-Link Archer C50 or C6 as a test?

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      mewsense @FollyDude 0
                      last edited by

                      @FollyDude-0 I have connected a tp-link Archer C6 router and configured it for IPv6 and everything is working fine.

                      So there is something in the pfsense configuration using factory defaults for the SG-1000 and my current configuration on my Protectli router that has pfsense CE that is causing the Azure Portal and some other MSFT services to not work.

                      At least I know it's pfsense that is causing the problem. I will see if I can figure it out but if you have any ideas let me know! :)

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        mewsense
                        last edited by

                        I SOLVED IT! I SOLVED IT! I SOLVED IT!

                        In Interfaces → WAN → MSS: 1420

                        F 1 Reply Last reply Reply Quote 0
                        • F Offline
                          FollyDude 0 @mewsense
                          last edited by

                          @mewsense

                          That is good news, I would never have guessed that would fix it.

                          F

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