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    SG-1100 - Failed pfsense upgrade

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      It does look like it might be an eMMC issue yes.

      You can now install to USB though as a workaround.

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      • E Offline
        extremesurf
        last edited by extremesurf

        Thanks for the information. The installer USB only seems to work through the USB 2.0 port, so would I just get a separate USB key to use in the USB 3.0 port to install to?

        Along the same lines, will a USB 3.0 key work, or should I stick with 2.0?

        And is 8GB still the minimum storage size required to install?

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          The installer should work on either port but some USB memsticks will only work in one or the other. The uboot USB stack doesn't seem to handle fallback very well.

          Yes, using a USB3 stick as the target device should be better in terms of boot time. In reality it doesn't make much difference in my experience. Other than at boot.

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          • E Offline
            extremesurf @stephenw10
            last edited by

            @stephenw10 Thanks for your help. I got another USB key and put in the USB 3.0 slot to install the operating system, but it seems to fail with 'Invalid Partition 2':

            Hit any key to stop autoboot:  0
Marvell>> usb reset
resetting USB...
USB0:   Register 2000104 NbrPorts 2
Starting the controller
USB XHCI 1.00
USB1:   USB EHCI 1.00
scanning bus 0 for devices... 2 USB Device(s) found
scanning bus 1 for devices... 2 USB Device(s) found
       scanning usb for storage devices... 2 Storage Device(s) found
Marvell>> run usbrecovery
switch to partitions #0, OK
mmc1(part 0) is current device

MMC erase: dev # 1, block # 0, count 4194304 ... 4194304 blocks erased: OK
resetting USB...
USB0:   Register 2000104 NbrPorts 2
Starting the controller
USB XHCI 1.00
USB1:   USB EHCI 1.00
scanning bus 0 for devices... 2 USB Device(s) found
scanning bus 1 for devices... EHCI timed out on TD - token=0x80008d80

      USB device not accepting new address (error=22)
1 USB Device(s) found
       scanning usb for storage devices... 1 Storage Device(s) found
** Invalid partition 2 **

            It's a new flash drive that I haven't ever put data on, and after it failed I did try deleting the partitions and recreating, but I'm not sure if any specific prep is required on the flash drive?

            Do you have any suggestions how to proceed beyond this?

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Yes it's probably trying to boot from empty drive. Try swapping the drives for the install.

              Alternatively you can set a boot env to boot from the other device or manually set it at the uboot prompt.

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              • E Offline
                extremesurf @stephenw10
                last edited by

                @stephenw10 This is the output when I switch the flash drives around. I should mention that previously I couldn't get the pfSense recovery flash drive to boot off USB 3.0 so I had to move it to USB 2.0.

                Hit any key to stop autoboot:  0
Marvell>> usb reset
resetting USB...
USB0:   Register 2000104 NbrPorts 2
Starting the controller
USB XHCI 1.00
USB1:   USB EHCI 1.00
scanning bus 0 for devices... usb_new_device: Cannot read configuration, skipping device 13fe:5100
1 USB Device(s) found
scanning bus 1 for devices... 2 USB Device(s) found
       scanning usb for storage devices... 1 Storage Device(s) found
Marvell>> run usbrecovery
switch to partitions #0, OK
mmc1(part 0) is current device

MMC erase: dev # 1, block # 0, count 4194304 ... 4194304 blocks erased: OK
resetting USB...
USB0:   Register 2000104 NbrPorts 2
Starting the controller
USB XHCI 1.00
USB1:   USB EHCI 1.00
scanning bus 0 for devices... usb_new_device: Cannot read configuration, skipping device 13fe:5100
1 USB Device(s) found
scanning bus 1 for devices... 2 USB Device(s) found
       scanning usb for storage devices... 1 Storage Device(s) found
** Invalid partition 2 **

                Can you elaborate on what the alternative options are? I wasn't sure how to set the boot env to boot the alternate or manually set it at the uboot prompt.

                Thanks in advance, I really appreciate the help!

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, I would try a different USB stick.

                  Also be sure to completely power cycle the 1100 between attempts to reset the USB bus devices.

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                  • E Offline
                    extremesurf @stephenw10
                    last edited by extremesurf

                    @stephenw10 I used an NVMe drive in a USB enclosure and switched around the USB ports and managed to get it installed. It failed the first attempt after downloading the packages when it went to check integrity with:

                    Child process pid=3197 terminated abnormally: killed

                    After retrying the install it worked successfully the second time, but when I remove the installer drive and attempt to boot off the flash drive, it gets past the pfSense logo and then it stops at:

                    sdhci_xenon1-slot0: Present:  0x01f20000 | Host ctl: 0x00000025
sdhci_xenon1-slot0: Power:    0x0000000f | Blk gap:  0x00000000
sdhci_xenon1-slot0: Wake-up:  0x00000000 | Clock:    0x00000407
sdhci_xenon1-slot0: Timeout:  0x0000000c | Int stat: 0x00000000
sdhci_xenon1-slot0: Int enab: 0x01ff003b | Sig enab: 0x01ff003b
sdhci_xenon1-slot0: AC12 err: 0x00000000 | Host ctl2:0x00000000
sdhci_xenon1-slot0: Caps:     0x25ec0099 | Caps2:    0x0000af77
sdhci_xenon1-slot0: Max curr: 0x00000000 | ADMA err: 0x00000000
sdhci_xenon1-slot0: ADMA addr:0x00000000 | Slot int: 0x00000000
sdhci_xenon1-slot0: ===========================================
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
Mounting from zfs:pfSense/ROOT/default failed with error 6; retrying for 3 more seconds
random: unblocking device.
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
mmcsd0: Error indicated: 1 Timeout
Mounting from zfs:pfSense/ROOT/default failed with error 6.

Loader variables:
  vfs.root.mountfrom=zfs:pfSense/ROOT/default

Manual root filesystem specification:
  <fstype>:<device> [options]
      Mount <device> using filesystem <fstype>
      and with the specified (optional) option list.

    eg. ufs:/dev/da0s1a
        zfs:zroot/ROOT/default
        cd9660:/dev/cd0 ro
          (which is equivalent to: mount -t cd9660 -o ro /dev/cd0 /)

  ?               List valid disk boot devices
  .               Yield 1 second (for background tasks)
  <empty line>    Abort manual input

mountroot>
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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      It's still booting from emmc.

                      If you run at the uboot prompt (Marvel>): printenv. You'll see the uboot environment variables including bootcmd which is still showing 'run emmcboot`.

                      To test it at the prompt just enter: run usbboot

                      If that works as expected then you can change the bootcmd to run that everytime.

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Something else you might be hitting is if the nvme and emmc (which is now probably read-only) have ZFS pools with the same name it might be trying to mount the emmc even after booting usb.

                        In that case you would need to reinstall the NVMe using a different zpool name than the default 'pfsense'.

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