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    Syslog service in pfSense v2.8.1 often stop itself

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      Yes we are looking at options.

      1 Reply Last reply Reply Quote 4
      • S Offline
        slu @jrey
        last edited by slu

        @jrey years ago there was a p1 release:
        https://docs.netgate.com/pfsense/en/latest/releases/2-3-5-p1.html

        pfSense Gold subscription

        1 Reply Last reply Reply Quote 0
        • A Offline
          aclrgt
          last edited by

          Hello,
          I'm experiencing the same problem with a client after updating to 25.07.1
          I can also confirm that the problem occurs because we have a remote syslog server under maintenance.
          Pf's syslogd should continue to work in this scenario.
          I hope a fix is ​​found soon.
          Thank you,

          1 Reply Last reply Reply Quote 1
          • KOMK Offline
            KOM @dennypage
            last edited by KOM

            @dennypage Huh. I did not know that.

            1 Reply Last reply Reply Quote 0
            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by stephenw10

              As a workaround you can prevent the syslogd process seeing the connection rejection message from the server by adding firewall walls.

              You need to pass the syslog traffic outbound with state set to 'none'. And block the incoming icmp rejection if it's not already blocked.

              It then just keeps sending to the server.

              A 1 Reply Last reply Reply Quote 0
              • V Offline
                vmillan69
                last edited by

                I have the same problem but with version 25.07.1 of pfsense+ and I am in PCI non-compliance. I think it is not that the remote server is not available for me, it is a bug in the version and it is critical.

                J 1 Reply Last reply Reply Quote 0
                • J Offline
                  jrey @vmillan69
                  last edited by

                  @vmillan69 said in Syslog service in pfSense v2.8.1 often stop itself:

                  I think it is not that the remote server is not available for me,

                  if it is not this specifically -- then more information is likely required to offer any suggestions --

                  same issue with code reference
                  https://forum.netgate.com/topic/198418/25.07-unbound-pfblocker-python-syslog/43?_=1758219580156

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Yes if you're not seeing 'connection refused logged then it's not the same issue. In which case the more info you can give us the better.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      aclrgt @stephenw10
                      last edited by

                      @stephenw10 said in Syslog service in pfSense v2.8.1 often stop itself:

                      As a workaround you can prevent the syslogd process seeing the connection rejection message from the server by adding firewall walls.

                      You need to pass the syslog traffic outbound with state set to 'none'. And block the incoming icmp rejection if it's not already blocked.

                      It then just keeps sending to the server.

                      Thanks for the tips 👍

                      M 1 Reply Last reply Reply Quote 1
                      • M Offline
                        mcury Rebel Alliance @aclrgt
                        last edited by mcury

                        Workaround tested on 25.07.1 and working, thanks @stephenw10

                        Follow for reference:

                        pfSense LAN: 192.168.50.254/24
                        Syslog: 192.168.50.253
                        Syslog port: UDP 1514
                        
                        
                        ========
                        Status / System Logs / Settings
                        Remote Logging Options
                        
                        Source Address: LAN
                        IP Protocol: IPv4
                        Remote log servers: 192.168.50.253:1514
                        ========
                        
                        Two floating rules:
                        
                        Action: Pass
                        Interface: LAN
                        Direction: out
                        IPv4
                        Protocol: UDP
                        Source: 192.168.50.254
                        Source port: 514
                        Destination: 192.168.50.253
                        Destination port: 1514
                        State type: None
                        Description: WORKAROUND 16362
                        
                        Action: Block
                        Quick: ticked
                        Interface: LAN
                        Direction: in
                        IPv4
                        Protocol: ICMP
                        ICMP Subtypes: Destination unreachable
                        Source: 192.168.50.253
                        Destination: 192.168.50.254
                        Description: WORKAROUND 16362 
                        

                        dead on arrival, nowhere to be found.

                        T 1 Reply Last reply Reply Quote 1
                        • T Offline
                          thetravellor @mcury
                          last edited by

                          @mcury I will try your workaround.

                          I have just applied 25.11 dev and can confirm that it does not solve the syslog issue.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, 25.11-dev has the patched syslogd. Are you still seeing the connection refused message? What's the last thing(s) logged?

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              slu @slu
                              last edited by

                              said in Syslog service in pfSense v2.8.1 often stop itself:

                              "Service Watchdog" at the moment, maybe a workaround?

                              I can answer this myself (we rebooted yesterday our syslog server), service watchdog working:

                              20:43:00 Service Watchdog detected service syslogd stopped. Restarting syslogd (System Logger 
                              Daemon)
                              

                              pfSense Gold subscription

                              T 1 Reply Last reply Reply Quote 0
                              • T Offline
                                tsmalmbe @slu
                                last edited by

                                @slu How did you implement this - I have never added anything custom to the watchdog.

                                Security Consultant at Mint Security Ltd - www.mintsecurity.fi

                                S 1 Reply Last reply Reply Quote 0
                                • S Offline
                                  slu @tsmalmbe
                                  last edited by slu

                                  @tsmalmbe not sure what's exactly your question because the custom, but here are the steps:

                                  1. install Service_Watchdog package
                                  2. Services / Service Watchdog
                                  3. Add New Service
                                  4. select syslogd

                                  Done :)

                                  pfSense Gold subscription

                                  T 1 Reply Last reply Reply Quote 1
                                  • T Offline
                                    tsmalmbe @slu
                                    last edited by

                                    @slu Yes exactly I needed this very obvious steps clearly spelled out to me :) Thank you.

                                    Security Consultant at Mint Security Ltd - www.mintsecurity.fi

                                    1 Reply Last reply Reply Quote 1
                                    • provelsP Offline
                                      provels
                                      last edited by

                                      FWIW, I see the service stop randomly, too, but I just use a second HDD mounted on the system drive for my remote logging, so no remote syslog server that might require FW rules. I'd suggest turning on notifications on Watchdog as well so you can check logs.

                                      Peder

                                      MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                                      BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Do you see any errors logged before it stops? I assume you're using syslog-ng locally for the extra disk?

                                        provelsP 2 Replies Last reply Reply Quote 0
                                        • provelsP Offline
                                          provels @stephenw10
                                          last edited by

                                          @stephenw10 Get back to you later.

                                          Peder

                                          MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                                          BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                                          1 Reply Last reply Reply Quote 1
                                          • provelsP Offline
                                            provels @stephenw10
                                            last edited by provels

                                            @stephenw10 Yes, syslog-ng. I'm actually seeing the same type of messages the remote log server users are. Rinse/repeat.
                                            I enabled the watchdog a few days ago but no new notifications of restart since. Notifications are working, as I just enabled the service and waited for the syslogd restart to confirm. From all the repeated entries I see, it seems syslogd get restarted often, far more often than the watchdog would indicate. Some normal, expected actions from syslog-ng? Archiving? Don't know, just blathering. Excuse me if I state the obvious... 😊

                                            Sep 30 17:09:30	syslogd		sendto: Connection refused
                                            Sep 30 17:09:30	syslogd		kernel boot file is /boot/kernel/kernel
                                            Sep 30 17:09:29	syslogd		exiting on signal 15
                                            Sep 30 17:09:01	syslogd		sendto: Connection refused
                                            Sep 30 17:09:01	syslogd		kernel boot file is /boot/kernel/kernel
                                            

                                            Peder

                                            MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                                            BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                                            1 Reply Last reply Reply Quote 0
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