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    Pfsense drops internet every few days

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C Offline
      cheapie408
      last edited by cheapie408

      System's been running for months just fine but in the past few weeks, at least once a day internet stops working.

      The error message I get is below. All I need to do is reboot the PFSense box and it goes back immediately so I don't think this is an ISP issue.

      Sep 20 07:48:47 dpinger 65172 send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr x.x.x.x bind_addr x.x.x.x identifier "WAN_DHCP "
      Sep 20 07:48:49 dpinger 65172 WAN_DHCPX.x.x.x : Alarm latency 0us stddev 0us loss 100%
      Sep 20 07:48:49 dpinger 65172 exiting on signal 15
      Sep 20 07:48:50 dpinger 33302 send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr x.x.x.x bind_addr x.x.x.x identifier "WAN_DHCP "
      Sep 20 07:48:52 dpinger 33302 WAN_DHCP x.x.x.x : Alarm latency 0us stddev 0us loss 100%

      S GertjanG 2 Replies Last reply Reply Quote 0
      • S Offline
        SteveITS Rebel Alliance @cheapie408
        last edited by

        @cheapie408 well the 100% loss shows something. The “exiting on signal 15” shows that restarted. Any loss of link at that time?

        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
        Upvote 👍 helpful posts!

        C 1 Reply Last reply Reply Quote 0
        • C Offline
          cheapie408 @SteveITS
          last edited by

          @SteveITS

          I'll have to wait until the next time it fail to see if it logs something. That's the start of the log of the day. I haven't used any other device before this time.

          1 Reply Last reply Reply Quote 0
          • GertjanG Offline
            Gertjan @cheapie408
            last edited by

            @cheapie408 said in Pfsense drops internet every few days:

            ... and it goes back immediately so I don't think this is an ISP issue

            True, it could be as simple as "x.x.x.x " decides not to reply on ping (ICMP) anymore.
            Or, as ICMP is a low priority protocol, the packets would get ditched.
            The result is all the same : if ping packets don't come back, dpinger, as a default action, will 'reset' the WAN interface.

            You can test this situation :
            Disable the monitoring action ( System > Routing > Gateways > Edit ).
            If the only issue is that ping packets don't come back anymore but other traffic is flowing normally, then there is no real need to reset the interface, no need to rebuild the connection.

            Another possible solution : pick another IP to ping .. ?!

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

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