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    Installed pfsense but no internet

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • B Offline
      bagman @stephenw10
      last edited by

      @stephenw10 my internet comes through the wall of my house into a SDX 611 GPON ONT

      I don't think it's a modem?

      chpalmerC 1 Reply Last reply Reply Quote 0
      • B Offline
        bagman @stephenw10
        last edited by

        @stephenw10 changing the MAC address didn't work :(

        1 Reply Last reply Reply Quote 0
        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Ok, it's unlikely to be MAC locked if it's GPON. Can you tell us who your ISP is? BT?

          I wouldn't expect anything special to be required here but some ISPs do odd things. It might require a specific client identifier or VLAN.

          B 1 Reply Last reply Reply Quote 0
          • chpalmerC Offline
            chpalmer @bagman
            last edited by

            @bagman said in Installed pfsense but no internet:

            SDX 611 GPON

            Its an Adtran!

            https://www.adtran.com/en/products-and-services/sdx-600-series

            Does your ISP use PPPoe or?

            Around here a local ISP allows one connection. That is based on the MAC address.. The lease time is over 24 hours. Plug it out Friday night.. it will work Sunday morning.. kind of thing.

            Triggering snowflakes one by one..
            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

            B 1 Reply Last reply Reply Quote 0
            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Oh, right of course 🤦 If it's BT (or some 3rd party ISP using them) it will be PPPoE not DHCP.

              1 Reply Last reply Reply Quote 0
              • B Offline
                bagman @stephenw10
                last edited by

                @stephenw10 my Isp is Vodafone

                stephenw10S 1 Reply Last reply Reply Quote 0
                • B Offline
                  bagman @chpalmer
                  last edited by

                  @chpalmer OK I will power off the Adtran SDX box for over 24 hours and reset the PFSense MAC address and try again.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S Offline
                    stephenw10 Netgate Administrator @bagman
                    last edited by

                    But is it in the UK coming in over Openreach connection? If so you will need to configured PPPoE.

                    B 1 Reply Last reply Reply Quote 1
                    • B Offline
                      bagman @stephenw10
                      last edited by

                      @stephenw10 yes I am based in the UK, I believe it is coming in on a openreach connection.

                      What do I need to change to set it up for PPPOE?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        You need to change the connection type from DHCP to PPPoE and enter the credentials required by your ISP.

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