Anyone Here Using telMAX (Ontario, Canada)
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I was wondering if anyone here is using telMAX (Ontario, Canada), and if they have run into any issues using telMAX with pfSense. I'm using the ONT in bridge mode and just left the Eero in the box.
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How do they get to you? Do they have their own fibre or are they using another company, such as Rogers or Bell?
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@JKnott tldr; Own network.
AFAIK they are only available in certain select areas (Aurora, Newmarket, Stouffville, and parts of Markham/Richmond Hill) where they have their own Fibre network. So far I have been very happy.
When I was getting set up, I found their customer service team a refreshing change from Bhell and Robbers. Teksavvy also had decent customer support as well. It was so refreshing to find support people that know enough to have a meaningful technical conversation.
A big plus is that I get an ONT in bridge mode and I don't have to deal with the pathetic consumer crap that Bhell and Robbers slop out. Robbers has the audacity to force a hidden WiFi that supports services to other customers that can't be turned off-went as far as the office of the President to get it turned off, and when they said NO, I ditched them and never looked back. This hidden WiFi not only adds to WiFi congestion, but it is likely a long term health hazard because the modem is under the desk and within 2 feet of where I sit for hours on end.
From what I can telMAX is great, latency about 4ms jitter 1-1.5ms, speed saturates my 1G network gear (although the connection is supposed to be 2G bidirectional (measured with speedtest.net) -hence I'm thinking about some hardware upgrades.
The reason for my post is that I am wondering if there is a slight difference in the "first hop" after pfSense. I do have some delays/slow response that I'm pretty sure is caused by improper configuration or possibly hardware issues. I had similar (but slightly different) issues with Rogers/Teksavvy. So far haven't had the time to troubleshoot. I saw a Youtube on Wireshark a while back that gave me hope that I might be able to determine if the issue is inside or outside the firewall, but I need to take some time to go over it. May also be that I have IPv6 disabled as well. That's why I was hoping to find someone who may have looked into the finer points.
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