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    VoIP in wrong queue

    Traffic Shaping
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    • P
      Papcina
      last edited by

      hi there
      im running pfsense 1.2.3 and managed to setup the qos by the traffic shaping wizard…
      checked the prioritize VoIP box and voip is on the top of the queues...
      the problem is when i make a voip call... the traffic goes to the wrong queue (default one, not the voip..)...
      im using software phones, provider is LowrateVoip, standard port is 3830...
      tried to add a rule for port forwarding for that port in the firewall but still no results, its always in the wrong queue...
      can someone help me plz with this issue? how do i put the voip traffic in the right queue? what i have to change?

      thanks

      bye

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      • D
        danswartz
        last edited by

        Generally, it won't shape it into the voip queue unless it knows it is voip traffic.  Does your softphone have any way of tagging packets as being VOIP?

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        • P
          Papcina
          last edited by

          nope…
          it has only the option to choose the port to use and that's all..
          i tried to switch in softphone to use port 5060 or 5061 but it's same, it doesnt go in right queue..
          any idea how to resolve this? is there any other 3rd party softphone that is able to tag packets as VoIP?
          thanks

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          • D
            danswartz
            last edited by

            5060 or whatever wouldn't help, that is for SIP, but the audio is RTP which uses dynamic ports.  you could try setting an outbound rule for UDP that specifies the voip queue, and put that rule in front of the default rule (to see that default rule, go to firewall -> rules -> LAN and add the new rule before the default one.

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