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    RRD Quality Graph stuck

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B Offline
      Bai Shen
      last edited by

      My cable modem randomly freezes.  It acts like it's connected properly, but nothing goes in or out.  pfSense shows 100% packet loss on the quality graph, which is to be expected.

      But when I reboot the cable modem, the quality graph continues to show 100% packet loss.  I can ping the gateway fine from pfSense and my desktop.  Everything is working correctly.  Just not the quality graph.

      The only way I've found to get the graph working again is to reboot pfSense.

      Has anyone else seen this?

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      • D Offline
        dreamslacker
        last edited by

        Presumably, you're on pfsense 2.0b4?

        I've encountered a similar problem except that the RRD quality graph stops updating.  This issue is resolved in the Aug 27 snapshots and after.
        However, there is the issue of viewing the RRD graphs between 12 midnight and about 6am where the first graph cannot be generated properly in these snapshots.

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        • B Offline
          Bai Shen
          last edited by

          1.2.3, actually.

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          • D Offline
            dreamslacker
            last edited by

            Have you tried manually dropping the DHCP lease and renewing it to see if it resolves the issue?

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            • B Offline
              Bai Shen
              last edited by

              No.  I'll try that next time it happens.

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              • C Offline
                Cino
                last edited by

                Not to highjack this thread but I have the same problem. I'm running 1.2.3. In the middle of night once in awhile my cable modem does offline while the cable company works on their stuff. Within pfsense, I renew the WAN IP within the interface menu. Internet is back online(didn't reboot the cable modem) My RRD graphs show 100% packet lost until I reboot the pfsense box…

                Any ideas?

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                • C Offline
                  Cino
                  last edited by

                  A little update:

                  I've setup a script to renew my WAN IP address if my cable modem reboots or goes offline. My RRD Quality graph still doesn't update(The other graphs do tho). If i go into the RRD GUI and click on Save on the Settings Page.. My Quality graphs start to update again. What commands are being sent when I click Save? Thinking I could add a command to my script so after it renews my IP address it restarts the RRD stuff.

                  I could just have my box reboot every time it can't connect to the internet but I would rather not do that in case the internet is out for a couple of hours.

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                  • X Offline
                    XIII
                    last edited by

                    you need to manually tell it the gateway that it should ping, I had this happen and it resolved it.

                    http://doc.pfsense.org/index.php/Using_an_alternate_monitor_IP_for_quality_graphs

                    -Chris Stutzman
                    Sys0:2.0.1: AMD Sempron 140 @2.7 1024M RAM 100GHD
                    Sys1:2.0.1: Intel P4 @2.66 1024M RAM 40GHD
                    freedns.afraid.org - Free DNS dynamic DNS subdomain and domain hosting.
                    Check out the pfSense Wiki

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                    • C Offline
                      Cino
                      last edited by

                      @XIII:

                      you need to manually tell it the gateway that it should ping, I had this happen and it resolved it.

                      http://doc.pfsense.org/index.php/Using_an_alternate_monitor_IP_for_quality_graphs

                      My box wont retain the setting. I tried both methods but upon saving the rrd setting or reboot, its removed from my config.

                      I would rather use the gateway of my cable modem anyways. this helps to troubleshoot if i'm having a rf signal issue. Surfing the internet will seem fine unless i'm streaming video but there will be a lot of packet lost and high ping time within the quality graph.

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                      • X Offline
                        XIII
                        last edited by

                        follow those directions and enter your cable modems gateway (or any IP) as the monitor IP, I entered my cable modems gateway (Private LAN IP at first, that didnt help, then I did the Public IP and it worked)

                        -Chris Stutzman
                        Sys0:2.0.1: AMD Sempron 140 @2.7 1024M RAM 100GHD
                        Sys1:2.0.1: Intel P4 @2.66 1024M RAM 40GHD
                        freedns.afraid.org - Free DNS dynamic DNS subdomain and domain hosting.
                        Check out the pfSense Wiki

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