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    Problems when sending E-Mails

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D
      Deathclaw
      last edited by

      Hi,

      This is my first time with pfsense, it was quite easy to install and make some basic configurations.
      I was able to run dhcp/dns/proxy services whithout any trouble , but i encountered the following error: I am not able to send (just to send, i can recieve mails without any restriction) e-mails with attachments, when I try to send an e-mail which it's size is more than 600kb (aprox) i get a timeout from my mail client (currently thunderbird , but i tried with MS Outlook and it's the same). I also tried a telnet 25 to my mailserver and it get through correctly
      Is this related with the firewall rules? Currently i only have the default rule (Lan >Any)

      Thank you for your help

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        That is probably not firewall rules, but could be a WAN MTU issue, or perhaps a problem on the ISP side of things.

        Does it only happen with that one mail server? Do you have a gmail account you can try to send out via t-bird or MS outlook there as well, check the gmail site for config details.

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        • D
          Deathclaw
          last edited by

          @jimp:

          That is probably not firewall rules, but could be a WAN MTU issue, or perhaps a problem on the ISP side of things.

          Does it only happen with that one mail server? Do you have a gmail account you can try to send out via t-bird or MS outlook there as well, check the gmail site for config details.

          I forgot to mention that this happens with other mail accounts (gmail, etc) , i don't think this is an isp related problem, before i implemented pfsense i had no trouble sending emails (even now, if i disable pfsense i can send emails whithout any trouble).
          MTU is set to 1500 , this value should be lower?

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            You could try lowering that to 1480 or so and see if it makes a difference.

            The real way to tell would be to do a ~10000 packet traffic capture on WAN when you try to send out a large e-mail, then look at that in wireshark.

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            • D
              danswartz
              last edited by

              What is the timeout on your mail client?

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              • M
                mhab12
                last edited by

                We suffered from similar issues for quite a while before identifying the issue as a bad port on a NIC (ours turned out to be on the XO T-1 CPE, a Tasman box).ย  Check your interfaces for errors and if you have any try a different NIC or different switch ports if possible.

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  You might also try shutting off hardware checksums under System > Advanced.

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                  • D
                    danswartz
                    last edited by

                    Also might be interesting to see if there are errors on the NIC stats.

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