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    New ISP modem and new WAN IP address but pfSense doesn't update

    Scheduled Pinned Locked Moved DHCP and DNS
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    • A
      aggiedan97
      last edited by

      Prior to replacing my ISP cable modem, my pfSense WAN was setup with DHCP and successfully retrieved the WAN IP address.
      After replacing the ISP cable modem (which issues a new IP address for that cable modem, as per TWC), I logged in to pfSense and the WAN interface settings.

      I selected the 'release' and 'renew' option but it did release the old WAN IP address. I retrieved the IP address by plugging directly in to the cable modem with my laptop to verify but pfSense would not release the old address and accept the new.

      I restarted the modem and pfsense, changed to static address with the new IP address and reset back to DHCP with no luck.

      How is this effecting network performance?  I can still get from the LAN to the internet but can not VPN to the DNS address or IP.

      I would appreciate any information to resolve this issue and have the pfSense WAN interface accept the new ISP IP address.

      Thanks in advance,
      Dan

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      • A
        aggiedan97
        last edited by

        Additional notes - pfSense is a virtual instance running on VMWare ESXi 4.1.0.
        pfSense 1.2.3 (FreeBSD)

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        • A
          aggiedan97
          last edited by

          Turns out with my old cable modem from Road Runner (ISP), each modem mac address would continue to fetch the same IP address.

          With a new modem it fetches an IP address based on the mac address of the device attached to the cable modem.
          Using the Settings > WAN interface an alternate MAC address in this setting will pull down a new IP address from the ISP.

          Once again pfSense is doing its job without issue.

          Hope this helps anyone as easily confused as I.

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