Navigation

    Netgate Discussion Forum
    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search

    Fatal traps and uploading information

    2.0-RC Snapshot Feedback and Problems - RETIRED
    2
    2
    905
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • W
      wiz561 last edited by

      Hi!

      I came in this morning to see a "fatal trap 12" on the console.  It talked about "pf_state_tree_id_rb_remove_color".  I saw an old thread about this, but have a feeling that it might be a different problem.

      Upon logging into the web interface, I noticed a button that allows you to submit the crash information.  In the text box for submission, it didn't really display much other than a uname -a.  Does additional information get submitted?  I checked /var/crash, but nothing was in it.

      Which kind of brings me to my next question.  How do you submit information in a useful manner?  I checked the stickies and it seems like nothing really explains how to submit a bug report.  Does the web interface submission count?  Is there additional information that is needed?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • jimp
        jimp Rebel Alliance Developer Netgate last edited by

        If your machine was stuck at the console at a db> prompt, it didn't do a crash dump that can be submitted.

        There is a false positive in the crash dump detection in the GUI on this morning's snapshot, so it probably didn't really have any info to submit.

        When a proper crash dump has been done, it will show all of the info in the text box before submitting, and it will be enough to submit that info as-is.

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Products

        • Platform Overview
        • TNSR
        • pfSense
        • Appliances

        Services

        • Training
        • Professional Services

        Support

        • Subscription Plans
        • Contact Support
        • Product Lifecycle
        • Documentation

        News

        • Media Coverage
        • Press
        • Events

        Resources

        • Blog
        • FAQ
        • Find a Partner
        • Resource Library
        • Security Information

        Company

        • About Us
        • Careers
        • Partners
        • Contact Us
        • Legal
        Our Mission

        We provide leading-edge network security at a fair price - regardless of organizational size or network sophistication. We believe that an open-source security model offers disruptive pricing along with the agility required to quickly address emerging threats.

        Subscribe to our Newsletter

        Product information, software announcements, and special offers. See our newsletter archive to sign up for future newsletters and to read past announcements.

        © 2021 Rubicon Communications, LLC | Privacy Policy