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    System hangs driving me nuts. Any help is appreciated.

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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    • S Offline
      sporocyst
      last edited by

      I have been fighting with a seemingly random hang/lock up for about a week and was finally able to get a grab of the console window after a crash.  Is this a bug or a hardware issue?  I am not really sure how to read this.  Any help is appreciated.  Thanks in advance.

      Fatal trap 12: page fault while in kernel mode
      cpuid = 0; apic id = 00
      fault virtual address = 0x90
      fault code = supervisor read data, page not present
      instruction pointer = 0x20:0xffffffff801fdf80
      stack pointer = 0x28:0xffffff803ad65b10
      frame pointer = 0x28;0xffffff803ad65b28
      code segment = base 0x0, limit 0xffff, type 0x1b
                   = DPL 0, pres 1, long 1, def32 0, gran 1
      processor eflags = interrupt enabled, resume, IOPL = 0
      current process = 8 (pfpurge)
      
      
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      • jimpJ Offline
        jimp Rebel Alliance Developer Netgate
        last edited by

        Update to the latest snapshot out there. If you're already on the latest one, wait for the next one and use it.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

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        • S Offline
          sporocyst
          last edited by

          10-4.  Updating now.  Is this a known issue?

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          • jimpJ Offline
            jimp Rebel Alliance Developer Netgate
            last edited by

            It was, but there have been commits since then to fix it.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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            • S Offline
              sporocyst
              last edited by

              Just had a hang on 2.0-BETA5 (amd64) built on Fri Feb 11 06:51:36 EST 2011.  Nearly identical error message.  Updating to newer snapshot now.

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              • S Offline
                sporocyst
                last edited by

                Screen grabs of the page faults.

                crash_021311_451PM.jpg
                crash_021311_451PM.jpg_thumb
                crash_021411_0757AM.jpg
                crash_021411_0757AM.jpg_thumb

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                • jimpJ Offline
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  You also need the output from "bt" at the db> prompt, or it doesn't tell us enough.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  • S Offline
                    sporocyst
                    last edited by

                    Still hanging on 2.0-RC1 (amd64) built on Sun Feb 13 23:53:14 EST 2011.  Installed the dev kernel and noticed the /var/crash contained about 10 crash reports since yesterday.  Apparently the web ui deletes the crash reports before the click here to continue and delete crash reports link is clicked.  I went to grab the crash data, but the folder was empty.  I'll try again next time.

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                    • jimpJ Offline
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      If you have crash data, you are not getting a hang, but a panic.

                      There were commits to fix this panic yesterday but a new image hasn't yet been built. I'm starting one here in a few minutes after I recompile some ports.

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                      • E Offline
                        eri--
                        last edited by

                        Please describe even your install.
                        What you are running as services how many interfaces and so on. It helps on fixing these.

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                        • S Offline
                          sporocyst
                          last edited by

                          Just had another crash.  Rebooted the system and no crash report.  It is hard to get information from the dev kernel because it scrolls much more info after a crash and I can only get one screenshots worth in a capture.

                          My hardware:
                          SuperMicro X7SPE-HF Motherboard with Atom D510 (Dual core atom w/ HT)
                          2x Intel 82574L Gigabit LAN (em driver)
                          2x Intel 82576 Gigabit LAN (igb driver)

                          I am running three interfaces, em0, em1, ibg1.  DHCP server on em1, Captive Portal on em1.  DNS Forwarder is enabled.  And I have a handful of rules defined.  No packages installed.

                          Attached is my config.

                          config-pfsense.localdomain-20110215073842.txt

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                          • jimpJ Offline
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            It scrolls so fast because it's taking the crash report to put in /var/crash

                            The GUI should tell you there is a crash report, which you can view and upload to us via the GUI. After it's uploaded, it's deleted from your system.

                            If you want to look at the manually and not in the GUI, you can move them out of /var/crash by hand before using the crash reporting feature in the GUI.

                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                            Need help fast? Netgate Global Support!

                            Do not Chat/PM for help!

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                            • S Offline
                              sporocyst
                              last edited by

                              Finally able to grab some info from the crash that reboots.  Haven't been able to get much from the crash that sticks at the db prompt.

                              info.txt
                              config.txt
                              ddb.txt
                              msgbuf.txt
                              panic.txt
                              version.txt

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                              • jimpJ Offline
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                Update to the new snapshot that's up now, give it another try.

                                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                Need help fast? Netgate Global Support!

                                Do not Chat/PM for help!

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