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    NOT SOLVED !! : Open-VM-Tools - NOT WORKING on vSphere

    2.0-RC Snapshot Feedback and Problems - RETIRED
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      See above, re: there have been more commits since I fixed it.

      We moved the repositories over to github over the weekend and it's possible some commits didn't happen where they should have. I know someone was working on that package, I'll have to check into it.

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Give it about 10 minutes and try to reload the package again.

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        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          Actually the package sync was broken since the move to github, try it now and see if it's any better. I just fixed the package sync.

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          • S
            secabeen
            last edited by

            This package looks like it installs and runs successfully, but doesn't start properly on bootup.  I can run the scripts in /usr/local/etc/rc.d/, but if I reboot the PFSense VM, when it comes back up, the vmware daemon and kernel modules aren't loaded.

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              ok, I'm seeing that too. The KLDs are loaded but the guest daemon isn't. Shouldn't be hard to fix.

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              • C
                Clouseau
                last edited by

                @secabeen:

                This package looks like it installs and runs successfully, but doesn't start properly on bootup.  I can run the scripts in /usr/local/etc/rc.d/, but if I reboot the PFSense VM, when it comes back up, the vmware daemon and kernel modules aren't loaded.

                true, it installs just fine without any errors but vmtools just are not starting. I Still go this error: root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: run_rc_command: cannot run /usr/local/bin/vmtoolsd

                This is only package I use in my system.

                –--------------------------------------------------------------
                Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                Multible Vmware vSphere - pfSense 2.4.x 64bit

                pfSense - FreeNAS - OwnCloud

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  And that command runs fine for me, and the daemon continues to run once I start it by hand.

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                  • S
                    secabeen
                    last edited by

                    @Clouseau:

                    @secabeen:

                    This package looks like it installs and runs successfully, but doesn't start properly on bootup.  I can run the scripts in /usr/local/etc/rc.d/, but if I reboot the PFSense VM, when it comes back up, the vmware daemon and kernel modules aren't loaded.

                    true, it installs just fine without any errors but vmtools just are not starting. I Still go this error: root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: run_rc_command: cannot run /usr/local/bin/vmtoolsd

                    This is only package I use in my system.

                    Do you have problems on both 64-bit and 32-bit VMs?

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                    • P
                      photonman
                      last edited by

                      @secabeen:

                      Do you have problems on both 64-bit and 32-bit VMs?

                      My 64-bit RC2 loads up fine (I think)

                      no error messages

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        @Clouseau:

                        true, it installs just fine without any errors but vmtools just are not starting. I Still go this error: root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: run_rc_command: cannot run /usr/local/bin/vmtoolsd

                        This is only package I use in my system.

                        You appear to have an issue that nobody else seems to have. Try these commands, and show the output:

                        file /usr/local/bin/vmtoolsd
                        ldd /usr/local/bin/vmtoolsd
                        

                        For comparison, I get this output on my system:

                        : file /usr/local/bin/vmtoolsd
                        /usr/local/bin/vmtoolsd: ELF 32-bit LSB executable, Intel 80386, version 1 (FreeBSD), dynamically linked (uses shared libs), for FreeBSD 8.1, stripped
                        : ldd /usr/local/bin/vmtoolsd
                        /usr/local/bin/vmtoolsd:
                                libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
                                libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
                                libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
                                libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0x28123000)
                                libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0x28127000)
                                libgthread-2.0.so.0 => /usr/local/lib/libgthread-2.0.so.0 (0x2816a000)
                                libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0x2816f000)
                                libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28241000)
                                libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2824a000)
                                libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28340000)
                                libicui18n.so.46 => /usr/local/lib/libicui18n.so.46 (0x2837c000)
                                libicuuc.so.46 => /usr/local/lib/libicuuc.so.46 (0x2855e000)
                                libicudata.so.46 => /usr/local/lib/libicudata.so.46 (0x28694000)
                                libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x29513000)
                                libm.so.5 => /lib/libm.so.5 (0x29607000)
                                libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x29621000)
                                libc.so.7 => /lib/libc.so.7 (0x2962c000)
                        

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                        • C
                          Clouseau
                          last edited by

                          Jimp:

                          $ file /usr/local/bin/vmtoolsd
                          /usr/local/bin/vmtoolsd: cannot open `/usr/local/bin/vmtoolsd' (No such file or directory)
                          

                          and

                          $ ldd /usr/local/bin/vmtoolsd
                          

                          Something is totally wrong here, but what can you really do wrong? Bad mouse click on install package ;D

                          I got version:
                          2.0-RC2 (i386)
                          built on Sun May 15 20:43:07 EDT 2011

                          Problems are now only on 32bit pfSense.

                          vmwareRC2_32bit_packages_installed.png
                          vmwareRC2_32bit_packages_installed.png_thumb

                          –--------------------------------------------------------------
                          Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                          Multible Vmware vSphere - pfSense 2.4.x 64bit

                          pfSense - FreeNAS - OwnCloud

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                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            Either the package isn't getting fully installed somehow, or it thinks it is installed but really isn't.

                            Uninstall the vmware tools package, and then run:

                            pkg_info
                            

                            And then report the results back here. Odds are there is something in the list that, once you pkg_delete -f it, things will start to work properly.

                            Sure, all you did was click the mouse, but odds are that something in the underlying OS is the real issue, especially since it seems unique to just you.

                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                            Do not Chat/PM for help!

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                            • C
                              Clouseau
                              last edited by

                              I run your command: pkg_info:

                              $ pkg_info
                              grub-0.97_3         GRand Unified Bootloader
                              packages            BSD Installer mega-package
                              python26-2.6.5      An interpreted object-oriented programming language
                              

                              I run commands:

                              
                              pkg_delete -f grub-0.97_3
                              pkg_delete -f packages
                              pkg_delete -f python26-2.6.5
                              

                              Now everything seems to be clear.

                              After this I installed Open-VM-Tools again.

                              And logs says that vmware tools are not running!

                              
                              Jun 13 14:06:24 	kernel: VMware memory control driver initialized
                              Jun 13 14:06:24 	root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: failed to start vmware_guestd
                              

                              Now I run pkg_info again:

                              fusefs-kmod-0.3.9.p1.20080208_7 Kernel module for fuse
                              fusefs-libs-2.7.4   FUSE allows filesystem implementation in userspace
                              libdnet-1.11_3      A simple interface to low level networking routines
                              libiconv-1.13.1_1   A character set conversion library
                              open-vm-tools-nox11-313025_2 Open VMware tools for FreeBSD VMware guests
                              pcre-8.12           Perl Compatible Regular Expressions library
                              pkg-config-0.25_1   A utility to retrieve information about installed libraries
                              

                              So, this issue is not solved! Should I pkg_delete all these packages now?

                              –--------------------------------------------------------------
                              Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                              Multible Vmware vSphere - pfSense 2.4.x 64bit

                              pfSense - FreeNAS - OwnCloud

                              1 Reply Last reply Reply Quote 0
                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                Don't pkg_delete those, try to find out more about why it can't start vmware-guestd.

                                What does this output?

                                ldd /usr/local/bin/vmtoolsd
                                

                                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                Do not Chat/PM for help!

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                                • C
                                  Clouseau
                                  last edited by

                                  $ ldd /usr/local/bin/vmtoolsd
                                  /usr/local/bin/vmtoolsd:
                                  	libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
                                  	libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
                                  	libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
                                  	libgmodule-2.0.so.0 => not found (0x0)
                                  	libgobject-2.0.so.0 => not found (0x0)
                                  	libgthread-2.0.so.0 => not found (0x0)
                                  	libglib-2.0.so.0 => not found (0x0)
                                  	libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28123000)
                                  	libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2812c000)
                                  	libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28222000)
                                  	libicui18n.so.46 => not found (0x0)
                                  	libicuuc.so.46 => not found (0x0)
                                  	libicudata.so.46 => not found (0x0)
                                  	libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x2825e000)
                                  	libm.so.5 => /lib/libm.so.5 (0x28352000)
                                  	libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x2836c000)
                                  	libc.so.7 => /lib/libc.so.7 (0x28377000)
                                  	libglib-2.0.so.0 => not found (0x0)
                                  	libicui18n.so.46 => not found (0x0)
                                  	libicuuc.so.46 => not found (0x0)
                                  	libicudata.so.46 => not found (0x0)
                                  

                                  –--------------------------------------------------------------
                                  Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                  Multible Vmware vSphere - pfSense 2.4.x 64bit

                                  pfSense - FreeNAS - OwnCloud

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                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate
                                    last edited by

                                    So for some reason on your system it's not pulling in all of the dependencies that it needs. All of the ones that say "not found" should exist.

                                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                    Do not Chat/PM for help!

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                                    • C
                                      Clouseau
                                      last edited by

                                      yep - no wonder I have some problems  :D

                                      Now must figure out how to fix it.

                                      –--------------------------------------------------------------
                                      Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                      Multible Vmware vSphere - pfSense 2.4.x 64bit

                                      pfSense - FreeNAS - OwnCloud

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                                      • jimpJ
                                        jimp Rebel Alliance Developer Netgate
                                        last edited by

                                        It works fine from a fresh install. I just wiped a VM, installed from the latest ISO, and only installed the vmware tools package.

                                        [2.0-RC2][root@pfSense.localdomain]/root(1): ps uxawww | grep vm
                                        root      19  0.0  0.0     0     8  ??  DL   12:17PM   0:00.00 [vmdaemon]
                                        root   34122  0.0  1.1 26188  5320  ??  S    12:31PM   0:00.33 /usr/local/bin/vmtoolsd -c /usr/local/share/vmware-tools/tools.conf -p /usr/local/lib/open-vm-tools/plugins/vmsvc
                                        root   33235  0.0  0.2  1848  1164   0  R+   12:35PM   0:00.00 grep vm
                                        
                                        [2.0-RC2][root@pfSense.localdomain]/root(2): pkg_info
                                        bsdinstaller-2.0.2011.0612 BSD Installer mega-package
                                        fusefs-kmod-0.3.9.p1.20080208_7 Kernel module for fuse
                                        fusefs-libs-2.7.4   FUSE allows filesystem implementation in userspace
                                        gettext-0.18.1.1    GNU gettext package
                                        glib-2.26.1_1       Some useful routines of C programming (current stable versi
                                        grub-0.97_4         GRand Unified Bootloader
                                        icu-4.6.1           International Components for Unicode (from IBM)
                                        libdnet-1.11_3      A simple interface to low level networking routines
                                        libiconv-1.13.1_1   A character set conversion library
                                        open-vm-tools-nox11-313025_2 Open VMware tools for FreeBSD VMware guests
                                        pcre-8.12           Perl Compatible Regular Expressions library
                                        perl-5.10.1_3       Practical Extraction and Report Language
                                        perl-5.12.3         Practical Extraction and Report Language
                                        pkg-config-0.25_1   A utility to retrieve information about installed libraries
                                        python27-2.7.1_1    An interpreted object-oriented programming language
                                        
                                        [2.0-RC2][root@pfSense.localdomain]/root(3): ldd `which vmtoolsd`
                                        /usr/local/bin/vmtoolsd:
                                                libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
                                                libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
                                                libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
                                                libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0x28123000)
                                                libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0x28127000)
                                                libgthread-2.0.so.0 => /usr/local/lib/libgthread-2.0.so.0 (0x2816a000)
                                                libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0x2816f000)
                                                libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28241000)
                                                libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2824a000)
                                                libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28340000)
                                                libicui18n.so.46 => /usr/local/lib/libicui18n.so.46 (0x2837c000)
                                                libicuuc.so.46 => /usr/local/lib/libicuuc.so.46 (0x2855e000)
                                                libicudata.so.46 => /usr/local/lib/libicudata.so.46 (0x28694000)
                                                libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x29513000)
                                                libm.so.5 => /lib/libm.so.5 (0x29607000)
                                                libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x29621000)
                                                libc.so.7 => /lib/libc.so.7 (0x2962c000)
                                        

                                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                        • C
                                          Clouseau
                                          last edited by

                                          ok - but I need to get this fixed (not possible make a fresh install)  ???

                                          –--------------------------------------------------------------
                                          Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                          Multible Vmware vSphere - pfSense 2.4.x 64bit

                                          pfSense - FreeNAS - OwnCloud

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                                          • jimpJ
                                            jimp Rebel Alliance Developer Netgate
                                            last edited by

                                            If that isn't working, there is no telling what else isn't working.

                                            It's a VM. Make a new VM. Restore the config. Power off the old one, power on the new one, install the package.

                                            It's a lot easier to make a fresh install into a VM than real hardware. There is very little compelling reason to fight something that is obviously corrupt or not proper about a VM.

                                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                            Need help fast? Netgate Global Support!

                                            Do not Chat/PM for help!

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