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    NOT SOLVED !! : Open-VM-Tools - NOT WORKING on vSphere

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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    • S
      secabeen
      last edited by

      This package looks like it installs and runs successfully, but doesn't start properly on bootup.  I can run the scripts in /usr/local/etc/rc.d/, but if I reboot the PFSense VM, when it comes back up, the vmware daemon and kernel modules aren't loaded.

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        ok, I'm seeing that too. The KLDs are loaded but the guest daemon isn't. Shouldn't be hard to fix.

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        • C
          Clouseau
          last edited by

          @secabeen:

          This package looks like it installs and runs successfully, but doesn't start properly on bootup.  I can run the scripts in /usr/local/etc/rc.d/, but if I reboot the PFSense VM, when it comes back up, the vmware daemon and kernel modules aren't loaded.

          true, it installs just fine without any errors but vmtools just are not starting. I Still go this error: root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: run_rc_command: cannot run /usr/local/bin/vmtoolsd

          This is only package I use in my system.

          –--------------------------------------------------------------
          Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
          Multible Vmware vSphere - pfSense 2.4.x 64bit

          pfSense - FreeNAS - OwnCloud

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            And that command runs fine for me, and the daemon continues to run once I start it by hand.

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            • S
              secabeen
              last edited by

              @Clouseau:

              @secabeen:

              This package looks like it installs and runs successfully, but doesn't start properly on bootup.  I can run the scripts in /usr/local/etc/rc.d/, but if I reboot the PFSense VM, when it comes back up, the vmware daemon and kernel modules aren't loaded.

              true, it installs just fine without any errors but vmtools just are not starting. I Still go this error: root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: run_rc_command: cannot run /usr/local/bin/vmtoolsd

              This is only package I use in my system.

              Do you have problems on both 64-bit and 32-bit VMs?

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              • P
                photonman
                last edited by

                @secabeen:

                Do you have problems on both 64-bit and 32-bit VMs?

                My 64-bit RC2 loads up fine (I think)

                no error messages

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  @Clouseau:

                  true, it installs just fine without any errors but vmtools just are not starting. I Still go this error: root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: run_rc_command: cannot run /usr/local/bin/vmtoolsd

                  This is only package I use in my system.

                  You appear to have an issue that nobody else seems to have. Try these commands, and show the output:

                  file /usr/local/bin/vmtoolsd
                  ldd /usr/local/bin/vmtoolsd
                  

                  For comparison, I get this output on my system:

                  : file /usr/local/bin/vmtoolsd
                  /usr/local/bin/vmtoolsd: ELF 32-bit LSB executable, Intel 80386, version 1 (FreeBSD), dynamically linked (uses shared libs), for FreeBSD 8.1, stripped
                  : ldd /usr/local/bin/vmtoolsd
                  /usr/local/bin/vmtoolsd:
                          libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
                          libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
                          libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
                          libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0x28123000)
                          libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0x28127000)
                          libgthread-2.0.so.0 => /usr/local/lib/libgthread-2.0.so.0 (0x2816a000)
                          libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0x2816f000)
                          libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28241000)
                          libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2824a000)
                          libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28340000)
                          libicui18n.so.46 => /usr/local/lib/libicui18n.so.46 (0x2837c000)
                          libicuuc.so.46 => /usr/local/lib/libicuuc.so.46 (0x2855e000)
                          libicudata.so.46 => /usr/local/lib/libicudata.so.46 (0x28694000)
                          libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x29513000)
                          libm.so.5 => /lib/libm.so.5 (0x29607000)
                          libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x29621000)
                          libc.so.7 => /lib/libc.so.7 (0x2962c000)
                  

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  • C
                    Clouseau
                    last edited by

                    Jimp:

                    $ file /usr/local/bin/vmtoolsd
                    /usr/local/bin/vmtoolsd: cannot open `/usr/local/bin/vmtoolsd' (No such file or directory)
                    

                    and

                    $ ldd /usr/local/bin/vmtoolsd
                    

                    Something is totally wrong here, but what can you really do wrong? Bad mouse click on install package ;D

                    I got version:
                    2.0-RC2 (i386)
                    built on Sun May 15 20:43:07 EDT 2011

                    Problems are now only on 32bit pfSense.

                    vmwareRC2_32bit_packages_installed.png
                    vmwareRC2_32bit_packages_installed.png_thumb

                    –--------------------------------------------------------------
                    Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                    Multible Vmware vSphere - pfSense 2.4.x 64bit

                    pfSense - FreeNAS - OwnCloud

                    1 Reply Last reply Reply Quote 0
                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      Either the package isn't getting fully installed somehow, or it thinks it is installed but really isn't.

                      Uninstall the vmware tools package, and then run:

                      pkg_info
                      

                      And then report the results back here. Odds are there is something in the list that, once you pkg_delete -f it, things will start to work properly.

                      Sure, all you did was click the mouse, but odds are that something in the underlying OS is the real issue, especially since it seems unique to just you.

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

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                      • C
                        Clouseau
                        last edited by

                        I run your command: pkg_info:

                        $ pkg_info
                        grub-0.97_3         GRand Unified Bootloader
                        packages            BSD Installer mega-package
                        python26-2.6.5      An interpreted object-oriented programming language
                        

                        I run commands:

                        
                        pkg_delete -f grub-0.97_3
                        pkg_delete -f packages
                        pkg_delete -f python26-2.6.5
                        

                        Now everything seems to be clear.

                        After this I installed Open-VM-Tools again.

                        And logs says that vmware tools are not running!

                        
                        Jun 13 14:06:24 	kernel: VMware memory control driver initialized
                        Jun 13 14:06:24 	root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: failed to start vmware_guestd
                        

                        Now I run pkg_info again:

                        fusefs-kmod-0.3.9.p1.20080208_7 Kernel module for fuse
                        fusefs-libs-2.7.4   FUSE allows filesystem implementation in userspace
                        libdnet-1.11_3      A simple interface to low level networking routines
                        libiconv-1.13.1_1   A character set conversion library
                        open-vm-tools-nox11-313025_2 Open VMware tools for FreeBSD VMware guests
                        pcre-8.12           Perl Compatible Regular Expressions library
                        pkg-config-0.25_1   A utility to retrieve information about installed libraries
                        

                        So, this issue is not solved! Should I pkg_delete all these packages now?

                        –--------------------------------------------------------------
                        Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                        Multible Vmware vSphere - pfSense 2.4.x 64bit

                        pfSense - FreeNAS - OwnCloud

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                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          Don't pkg_delete those, try to find out more about why it can't start vmware-guestd.

                          What does this output?

                          ldd /usr/local/bin/vmtoolsd
                          

                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                          Need help fast? Netgate Global Support!

                          Do not Chat/PM for help!

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                          • C
                            Clouseau
                            last edited by

                            $ ldd /usr/local/bin/vmtoolsd
                            /usr/local/bin/vmtoolsd:
                            	libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
                            	libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
                            	libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
                            	libgmodule-2.0.so.0 => not found (0x0)
                            	libgobject-2.0.so.0 => not found (0x0)
                            	libgthread-2.0.so.0 => not found (0x0)
                            	libglib-2.0.so.0 => not found (0x0)
                            	libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28123000)
                            	libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2812c000)
                            	libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28222000)
                            	libicui18n.so.46 => not found (0x0)
                            	libicuuc.so.46 => not found (0x0)
                            	libicudata.so.46 => not found (0x0)
                            	libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x2825e000)
                            	libm.so.5 => /lib/libm.so.5 (0x28352000)
                            	libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x2836c000)
                            	libc.so.7 => /lib/libc.so.7 (0x28377000)
                            	libglib-2.0.so.0 => not found (0x0)
                            	libicui18n.so.46 => not found (0x0)
                            	libicuuc.so.46 => not found (0x0)
                            	libicudata.so.46 => not found (0x0)
                            

                            –--------------------------------------------------------------
                            Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                            Multible Vmware vSphere - pfSense 2.4.x 64bit

                            pfSense - FreeNAS - OwnCloud

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                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              So for some reason on your system it's not pulling in all of the dependencies that it needs. All of the ones that say "not found" should exist.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                              Do not Chat/PM for help!

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                              • C
                                Clouseau
                                last edited by

                                yep - no wonder I have some problems  :D

                                Now must figure out how to fix it.

                                –--------------------------------------------------------------
                                Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                Multible Vmware vSphere - pfSense 2.4.x 64bit

                                pfSense - FreeNAS - OwnCloud

                                1 Reply Last reply Reply Quote 0
                                • jimpJ
                                  jimp Rebel Alliance Developer Netgate
                                  last edited by

                                  It works fine from a fresh install. I just wiped a VM, installed from the latest ISO, and only installed the vmware tools package.

                                  [2.0-RC2][root@pfSense.localdomain]/root(1): ps uxawww | grep vm
                                  root      19  0.0  0.0     0     8  ??  DL   12:17PM   0:00.00 [vmdaemon]
                                  root   34122  0.0  1.1 26188  5320  ??  S    12:31PM   0:00.33 /usr/local/bin/vmtoolsd -c /usr/local/share/vmware-tools/tools.conf -p /usr/local/lib/open-vm-tools/plugins/vmsvc
                                  root   33235  0.0  0.2  1848  1164   0  R+   12:35PM   0:00.00 grep vm
                                  
                                  [2.0-RC2][root@pfSense.localdomain]/root(2): pkg_info
                                  bsdinstaller-2.0.2011.0612 BSD Installer mega-package
                                  fusefs-kmod-0.3.9.p1.20080208_7 Kernel module for fuse
                                  fusefs-libs-2.7.4   FUSE allows filesystem implementation in userspace
                                  gettext-0.18.1.1    GNU gettext package
                                  glib-2.26.1_1       Some useful routines of C programming (current stable versi
                                  grub-0.97_4         GRand Unified Bootloader
                                  icu-4.6.1           International Components for Unicode (from IBM)
                                  libdnet-1.11_3      A simple interface to low level networking routines
                                  libiconv-1.13.1_1   A character set conversion library
                                  open-vm-tools-nox11-313025_2 Open VMware tools for FreeBSD VMware guests
                                  pcre-8.12           Perl Compatible Regular Expressions library
                                  perl-5.10.1_3       Practical Extraction and Report Language
                                  perl-5.12.3         Practical Extraction and Report Language
                                  pkg-config-0.25_1   A utility to retrieve information about installed libraries
                                  python27-2.7.1_1    An interpreted object-oriented programming language
                                  
                                  [2.0-RC2][root@pfSense.localdomain]/root(3): ldd `which vmtoolsd`
                                  /usr/local/bin/vmtoolsd:
                                          libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
                                          libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
                                          libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
                                          libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0x28123000)
                                          libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0x28127000)
                                          libgthread-2.0.so.0 => /usr/local/lib/libgthread-2.0.so.0 (0x2816a000)
                                          libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0x2816f000)
                                          libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28241000)
                                          libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2824a000)
                                          libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28340000)
                                          libicui18n.so.46 => /usr/local/lib/libicui18n.so.46 (0x2837c000)
                                          libicuuc.so.46 => /usr/local/lib/libicuuc.so.46 (0x2855e000)
                                          libicudata.so.46 => /usr/local/lib/libicudata.so.46 (0x28694000)
                                          libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x29513000)
                                          libm.so.5 => /lib/libm.so.5 (0x29607000)
                                          libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x29621000)
                                          libc.so.7 => /lib/libc.so.7 (0x2962c000)
                                  

                                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                  • C
                                    Clouseau
                                    last edited by

                                    ok - but I need to get this fixed (not possible make a fresh install)  ???

                                    –--------------------------------------------------------------
                                    Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                    Multible Vmware vSphere - pfSense 2.4.x 64bit

                                    pfSense - FreeNAS - OwnCloud

                                    1 Reply Last reply Reply Quote 0
                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      If that isn't working, there is no telling what else isn't working.

                                      It's a VM. Make a new VM. Restore the config. Power off the old one, power on the new one, install the package.

                                      It's a lot easier to make a fresh install into a VM than real hardware. There is very little compelling reason to fight something that is obviously corrupt or not proper about a VM.

                                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                      Need help fast? Netgate Global Support!

                                      Do not Chat/PM for help!

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                                      • P
                                        photonman
                                        last edited by

                                        @jimp:

                                        There is very little compelling reason to fight something that is obviously corrupt or not proper about a VM.

                                        …amen

                                        cut the losses and move on...

                                        that is what is so wonderful about VM's as they are so easy to provision with new pf builds...

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                                        • C
                                          Clouseau
                                          last edited by

                                          @jimp:

                                          If that isn't working, there is no telling what else isn't working.

                                          It's a VM. Make a new VM. Restore the config. Power off the old one, power on the new one, install the package.

                                          It's a lot easier to make a fresh install into a VM than real hardware. There is very little compelling reason to fight something that is obviously corrupt or not proper about a VM.

                                          Yes, easy fix !

                                          • but I'm still interested to find what went and is wrong and how to avoid it next time! This same problem or bug might popup again and then you should have the knowledge fix it easily or even avoid it totally. That's why we use RC/BETA's to find these kind of bugs and unwanted features. The beta testing it's not always to find the easy fix but solid solution :-)

                                          –--------------------------------------------------------------
                                          Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                                          Multible Vmware vSphere - pfSense 2.4.x 64bit

                                          pfSense - FreeNAS - OwnCloud

                                          1 Reply Last reply Reply Quote 0
                                          • jimpJ
                                            jimp Rebel Alliance Developer Netgate
                                            last edited by

                                            That is only useful if you spend less time tracking it down than reinstalling. If you want to figure it out, have at it, but when there are workable alternatives that get you a working system in less time then I don't see how spending more developer resources on tracking down what happened in one specific odd case would be worth the time.

                                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                            Need help fast? Netgate Global Support!

                                            Do not Chat/PM for help!

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