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    How to change RRD Quality IP?

    General pfSense Questions
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    • G
      Gitsum last edited by

      My RRD WAN:Quality graph is 100% loss due to un-pingable wan gateway. How do we change this to a pingable IP?

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      • H
        hoba last edited by

        You can use a custom target by adding something to your config.xml. Have a look at http://faq.pfsense.com/index.php?action=artikel&cat=10&id=38&artlang=en&highlight=hidden (use rrd gateway)

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        • G
          Gitsum last edited by

          I tried following that path but the link to download the latest default config.xml from the cvs web is broken.
          Thanks.
          Do you know where in the tree to put the use_rrd_gateway?
          I tried to put it under the WAN but it did nothing.

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          • H
            hoba last edited by

            It should go under system I think.

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            • S
              sullrich last edited by

              <system><use_rrd_gateway>XXX.XXX.XXX.XXX</use_rrd_gateway></system>

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              • F
                fouinix last edited by

                I had the same problem, I have to change the IP of the gateway of rrdgraoh.
                But my gateway is pingable.
                Does rrd use a false gateway ?

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                • H
                  hoba last edited by

                  It uses the wan gateway by default.

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                  • F
                    fouinix last edited by

                    But my default gateway is pingable, I hate to copy/paste my wan gateway in config.xml else the rrd graph quality is red all the time.

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                    • S
                      sullrich last edited by

                      Update to the most recent RELENG_1 snaphot.  I fixed a bug regarding something similar this weekend that most likely affects this.

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                      • F
                        fouinix last edited by

                        I already have the latest snapshot  1.0.1-SNAPSHOT-01-24-2007

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                        • G
                          Gitsum last edited by

                          Yeah, me to. Using latest snapshot.
                          I added the use_rrd_gateway with a pingable address, but it still doesn't work.

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                          • S
                            sullrich last edited by

                            @Gitsum:

                            Yeah, me to. Using latest snapshot.
                            I added the use_rrd_gateway with a pingable address, but it still doesn't work.

                            Show us the xml.

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                            • G
                              Gitsum last edited by

                              • <pfsense><version>2.3</version>
                                  <lastchange><theme>nervecenter</theme>
                              • <system><use_rrd_gateway>208.67.222.222</use_rrd_gateway>
                                  <optimization>normal</optimization>
                                  <hostname>pfsense</hostname>
                                  <domain>local</domain>
                                  <username>admin</username>
                                  <password>$1$rXQXI.xG$K0UhU.e3ci0AgQoyBs.Oi.</password>
                                  <timezone>America/Los_Angeles</timezone>
                                  <time-update-interval><timeservers>pool.ntp.org</timeservers>
                              • <webgui><protocol>http</protocol>
                                  <port><certificate><private-key></private-key></certificate></port></webgui>
                                  <disablenatreflection>yes</disablenatreflection>
                                  <enablesshd>yes</enablesshd>

                              <maximumstates><dnsallowoverride></dnsallowoverride></maximumstates></time-update-interval></system>

                              • <interfaces>-<lan></lan></interfaces></lastchange></pfsense>
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                              • S
                                sullrich last edited by

                                Click save on the Interfaces -> WAN screen and see if it fixes it.

                                RRD needs to be instructed to recreate its info

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                                • G
                                  Gitsum last edited by

                                  Nope. Even after restart, it's still showing 100% loss.

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                                  • S
                                    sullrich last edited by

                                    Run this from a shell.

                                    cat /var/db/rrd/updaterrd.sh | grep out_wan  | grep ping

                                    Does your WAN IP gateway appear correctly?

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                                    • G
                                      Gitsum last edited by

                                      yes, it does.

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                                      • G
                                        Gitsum last edited by

                                        So, since my WAN gateway seems to be pingable, what would be causing the RRD quality graph to not function properly?

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                                        • H
                                          hoba last edited by

                                          There seems to be a bug in the latest version that maybe is causing this issues: http://forum.pfsense.org/index.php/topic,3514.0.html

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                                          • jahonix
                                            jahonix last edited by

                                            I suppose the issue is solved, isn't it?

                                            I still get 100% loss even though I'm using an rrd_gateway in the config.xml which is pingable.

                                            cat /var/db/rrd/updaterrd.sh | grep out_wan | grep pin
                                            shows the ISP gateway instead of what I entered. I saved on Interfaces|WAN and rebooted but without luck. Any ideas?

                                            For the records: I am on 1.0.1-SNAPSHOT-03-27-2007 built on Tue Apr 3 07:30:15 EDT 2007

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                                            • S
                                              sullrich last edited by

                                              Did you remove /tmp/config.cache after updating config.xml?  If not then your manual changes where lost.

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                                              • jahonix
                                                jahonix last edited by

                                                @sullrich:

                                                Did you remove /tmp/config.cache after updating config.xml?  If not then your manual changes where lost.

                                                Well, no.
                                                I edited config.xml (without package infos) on a WS and restored the configuratiion through the webGUI. Shouldn't that do the trick? After the automatic reboot the new IP is still there but not used…

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                                                • S
                                                  sullrich last edited by

                                                  Yes that should do the trick.  I imagine you added the IP to the wrong location.

                                                  The setting goes in the wan xml area.

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                                                  • jahonix
                                                    jahonix last edited by

                                                    @sullrich:

                                                    I imagine you added the IP to the wrong location. The setting goes in the wan xml area.

                                                    Isn't it stored under <system>any longer?

                                                    
                                                     <pfsense><version>2.9</version>
                                                    	 <lastchange><theme>nervecenter</theme>
                                                    	 <system><use_rrd_gateway>217.6.10.12</use_rrd_gateway>
                                                    		<optimization>normal</optimization>
                                                    		<hostname>gateway</hostname></system></lastchange></pfsense> 
                                                    

                                                    I followed your instructions. Sorry if they this is outdated…

                                                    @sullrich:

                                                    <system><use_rrd_gateway>XXX.XXX.XXX.XXX</use_rrd_gateway></system>

                                                    Does it matter where exactly it goes here? I would insert it right after the <if>tags… ???

                                                    		 <wan><if>rl0</if>
                                                    			 <mtu><blockpriv><media><mediaopt><bandwidth>100</bandwidth>
                                                    			<bandwidthtype>Mb</bandwidthtype>
                                                    			 <blockbogons><spoofmac><ipaddr>pppoe</ipaddr>
                                                    			 <pppoe><pppoe-reset-type>custom</pppoe-reset-type></pppoe></spoofmac></blockbogons></mediaopt></media></blockpriv></mtu></wan> 
                                                    
                                                    ```</if></system>
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                                                    • S
                                                      sullrich last edited by

                                                      Needs to be between:

                                                      <wan></wan>

                                                      Placing it right behind <wan>is the safest bet.

                                                      If you remove /tmp/config.cache and edit /cf/conf/config.xml and change it then click on Save on the wan screen you should be set.</wan>

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                                                      • D
                                                        databeestje last edited by

                                                        That would be correct, since february the use rrd gateway setting applies to each interface. That, because we now monitor quality on all outbound links.

                                                        So if you have a multiwan config with wan and opt1 you could place use rrd gateway tags on both these interface sections.

                                                        If you upgrade from a previous version the system tag will automatically be moved to the wan interface section.

                                                        Hope this helps.

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                                                        • jahonix
                                                          jahonix last edited by

                                                          I inserted it where <use_rrd_gateway>was previously in the WAN section but pfSense doesn't seem to be impressed.
                                                          It still (tries to) ping my ISP's WAN gateway and I get 100% packet loss.

                                                          		 <wan><if>fxp0</if>
                                                          			<mtu>1490</mtu>
                                                          			 <media><mediaopt><bandwidth>100</bandwidth>
                                                          			<bandwidthtype>Mb</bandwidthtype>
                                                          			 <spoofmac><blockbogons><blockpriv><use_rrd_gateway>217.6.10.12</use_rrd_gateway>
                                                          			 <pppoe><pppoe-reset-type>custom</pppoe-reset-type></pppoe> 
                                                          			 <disableftpproxy><ipaddr>pppoe</ipaddr></disableftpproxy></blockpriv></blockbogons></spoofmac></mediaopt></media></wan> 
                                                          

                                                          This is from my pfSense at home with Intel NICs, not the one in the office (where the behavior is the same)…

                                                          # ping 217.6.10.12
                                                          PING 217.6.10.12 (217.6.10.12): 56 data bytes
                                                          64 bytes from 217.6.10.12: icmp_seq=0 ttl=249 time=38.284 ms
                                                          64 bytes from 217.6.10.12: icmp_seq=1 ttl=249 time=38.025 ms
                                                          

                                                          If this is still valid, it pings my ISP's gateway:

                                                          cat /var/db/rrd/updaterrd.sh | grep out_wan | grep pin
                                                                  out_wan=` ping -c 5 -q 217.0.116.226 `
                                                          

                                                          Any ideas?</use_rrd_gateway>

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                                                          • D
                                                            databeestje last edited by

                                                            Fixed in CVS.

                                                            Snapshot in 2 hours.

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                                                            • jahonix
                                                              jahonix last edited by

                                                              Thanks for the fast correction, pfSense is pinging the right IP now!

                                                              I don't wanna be picky, but shouldn't it look a bit different than this:


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                                                              • S
                                                                sullrich last edited by

                                                                It might take RRD some time to gather data?

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                                                                • D
                                                                  databeestje last edited by

                                                                  That is correct, nan implies there is not enough data available.

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                                                                  • jahonix
                                                                    jahonix last edited by

                                                                    How much data/time does it need?

                                                                    I mean, the graphic is for a full span of 4h and 1min and it already ran for more than 17 hours without meaningful output…
                                                                    If you collect data for a time frame of 4h then all required data to draw the graph is available after 4h and 1 seconds. If we don't have a graph after 4 to 5 times this frame I assume something broken...






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                                                                    • S
                                                                      sullrich last edited by

                                                                      Yeah, that seems a bit excessive.  Try clicking save in the Interfaces -> WAN screen.

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                                                                      • jahonix
                                                                        jahonix last edited by

                                                                        @sullrich:

                                                                        Try clicking save in the Interfaces -> WAN screen.

                                                                        Did that already on both currently available boxes. The result is shown above…  ;-)
                                                                        The Senses were rebootet as well.

                                                                        What more can I do/test/report to help you fixing it?

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                                                                        • H
                                                                          hoba last edited by

                                                                          Try to  reset the RRD graphs: http://forum.pfsense.org/index.php/topic,1748.msg10114.html#msg10114

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                                                                          • jahonix
                                                                            jahonix last edited by

                                                                            OK, I deleted what's in /var/db/rrd and rebooted the machine.
                                                                            Graphs for 'System', 'Traffic' and 'Packets' are starting from scratch (as expected) but quality isn't built at all any more.

                                                                            And the drop down box only shows 'Allgraphs' and 'Outbound' missing 'Wan' etc…

                                                                            I can live without the graphs if it's only affecting me but would try to investigate further if others have the same problem!


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                                                                            • H
                                                                              hoba last edited by

                                                                              Delete all the rrd database files. It should recreate everything from scratch on reboot.

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                                                                              • jahonix
                                                                                jahonix last edited by

                                                                                @hoba:

                                                                                Delete all the rrd database files. It should recreate everything from scratch on reboot.

                                                                                What more should I delete than what's in /var/db/rrd  ???

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                                                                                • H
                                                                                  hoba last edited by

                                                                                  I thought you only deleted the wan rrd graphs like described in the thread I posted. no matter then.

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                                                                                  • S
                                                                                    sbyoon last edited by

                                                                                    I think I found the solution for RRD Quality gateway ip change with just slightly changing "/etc/inc/pfsense-utils.inc" file.

                                                                                    Here is my solution.

                                                                                    1. Open "/etc/inc/pfsense-utils.inc" at "Diagnostics -> Edit File" and then find below line.

                                                                                    $monitorip = $config['system']['interfaces'][$ifname]['use_rrd_gateway'];

                                                                                    2. Then, change this line to below and then save it.

                                                                                    $monitorip = $config['interfaces'][$ifname]['use_rrd_gateway'];

                                                                                    3. And open "/cf/conf/config.xml" and add "<use_rrd_gateway>XXX.XXX.XXX.XXX</use_rrd_gateway>" into <interfaces><wan>instead of <system>as like below. And then save.

                                                                                    <interfaces><lan><if>fxp0</if>
                                                                                    <ipaddr>192.168.4.1</ipaddr>
                                                                                    <subnet>24</subnet>
                                                                                    <media><mediaopt><bandwidth>100</bandwidth>
                                                                                    <bandwidthtype>Mb</bandwidthtype></mediaopt></media></lan>
                                                                                    <wan><if>fxp1</if>
                                                                                    <mtu><media><mediaopt><bandwidth>100</bandwidth>
                                                                                    <bandwidthtype>Mb</bandwidthtype>
                                                                                    <spoofmac><disableftpproxy><ipaddr>192.168.2.196</ipaddr>
                                                                                    <subnet>24</subnet>
                                                                                    <gateway>192.168.2.1</gateway>
                                                                                        <use_rrd_gateway>xxx.xxx.xxx.xxx</use_rrd_gateway></disableftpproxy></spoofmac></mediaopt></media></mtu></wan>

                                                                                    4. Now reboot pfsense and check RRD graph if it works.</interfaces></system></wan></interfaces>

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