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    Clicking "Clear logs" Crashes WebGUI everytime - Unrecoverable!

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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    • R
      root2020
      last edited by

      2.0-RC2 (i386)
      built on Fri Jun 10 21:02:50 EDT 2011

      I was remoted to this system last night and lost connection to the webgui and I could not reconnect. I went to the site where the pfsense box was and thought that I would type #11 to restart webconfigurator. As soon as I did this little dots scrolled across my screen for minutes and the webgui did not recover so I had to reboot the firewall and things are ok.

      Here is what I did right before it crashed:
      1. Went to Status: System logs: Settings
      2. Changed log files to "300" or it could have been "2000"
      3. Click system logs and waiting and nothing happened.
      4. I tried to use multiple machines to connect and nothing. Although they all presented to me a certification message saying press the red x if you still wish to continue, but nothing happened after that, just a spinning circle.

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      • R
        root2020
        last edited by

        Problem Replicated here is exactly what causes the crash:
        1. Went to Status: System logs: System Logs
        Click the clear "logs button"
        This will cause an immediate unrecoverable web gui crash

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        • R
          root2020
          last edited by

          Is this bug being worked on?

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          • S
            Supermule Banned
            last edited by

            No bug here….. Works fine on the jun 13 snapshot...

            1 Reply Last reply Reply Quote 0
            • R
              root2020
              last edited by

              Ok, Thanks, Great!!

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              • M
                mayneminu
                last edited by

                I just encountered this issues today. The build was updated this morning 6/18/11 using auto update around 8:45AM EST. (I don't have access to it currently to give details of the exact build).

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  I can update and click the button to clear the logs a dozen times or more and I've never had a problem. I can't reproduce it on any VM. I've tried it on i386, amd64, full installs, nanobsd, you name it.

                  Enable ssh and check the log after it's been cleared, perhaps there is some error there or something else that might give a clue as to what happened on your specific system.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  • G
                    GLR
                    last edited by

                    What are the involved hardware plateforms ?
                    I also encountered some web GUI freezes issue on my ALIX 2C3 (256 MB SDRAM) and I saw some syslog messages like "php : out of swap"…

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      @GLR:

                      What are the involved hardware plateforms ?
                      I also encountered some web GUI freezes issue on my ALIX 2C3 (256 MB SDRAM) and I saw some syslog messages like "php : out of swap"…

                      If you saw that message, your system was out of RAM.

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                      • G
                        GLR
                        last edited by

                        Sure… That could explain why the web GUI didn't reply in that case.
                        But that's sad if pfSense doesn't work on ALIX anymore.
                        May be there is something to tune in this setup to free some RAM...

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                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          It works fine on ALIX, something about your specific configuration may have been using too much RAM.

                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                          Do not Chat/PM for help!

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                          • G
                            GLR
                            last edited by

                            Yes, It seems to work quite fine now (except a lot of bugs in the packages)…

                            Btw, if I remember well, the web GUI also freezed on a device having 512 MB of RAM...

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                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              That doesn't mean it was the same problem. This thread is not about the GUI freezing, it's about a specific crash when a specific button is pressed. If you have a different or more general issue, it belongs in another thread.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

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                              • G
                                GLR
                                last edited by

                                OK, sorry…
                                Back to http://forum.pfsense.org/index.php/topic,38093.0.html then…

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