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    Could not contact pfsense update server

    Problems Installing or Upgrading pfSense Software
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    • S
      steven6282
      last edited by

      Hello,
      I updated to full 2.0-RELEASE i386 yesterday.  Since the if I go to the auto updater page I get this:

      Downloading new version information...done
      Unable to check for updates.
      Could not contact pfSense update server http://snapshots.pfsense.org/FreeBSD_RELENG_8_1/i386/pfSense_RELENG_2_0/.updaters/
      
      

      My updater settings shows pfSense Stable Release Upgrades (i386) set to http://updates.pfsense.org/_updaters

      What is wrong to be causing this?  I don't need the auto updater really, but it is convenient.

      1 Reply Last reply Reply Quote 0
      • marcellocM
        marcelloc
        last edited by

        Reaply update list to stable server. Snapshots url is offline and seems that your server still looking it.

        Treinamentos de Elite: http://sys-squad.com

        Help a community developer! ;D

        1 Reply Last reply Reply Quote 0
        • S
          steven6282
          last edited by

          Thanks, apparently that worked.  Just went to update settings selected the (i386) update server and clicked save.

          1 Reply Last reply Reply Quote 0
          • F
            Fmstrat
            last edited by

            @marcelloc:

            Reaply update list to stable server. Snapshots url is offline and seems that your server still looking it.

            Could someone clarify what this means? I just did a fresh install of PFSense 2.0 and am having the same exact error as the first post. However, when I go to Updater Settings, there is no "pick list" as mentioned above (and it takes forever to load). I just have a place to type in a URL, but I'm not sure what server to use.

            If the snapshot server is offline, is there a reason the 2.0 image from a week ago was still pointing to it?

            Thanks!
            Ben

            1 Reply Last reply Reply Quote 0
            • marcellocM
              marcelloc
              last edited by

              files.pfsense.org is offline for some reason, try again later.

              Treinamentos de Elite: http://sys-squad.com

              Help a community developer! ;D

              1 Reply Last reply Reply Quote 0
              • A
                andrew0401
                last edited by

                Is this working yet?  Unable to install squid - unable to connect?

                Andrew

                1 Reply Last reply Reply Quote 0
                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  @andrew0401:

                  Is this working yet?  Unable to install squid - unable to connect?

                  I think you answered your own question. :-)

                  It's still offline.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                  Need help fast? Netgate Global Support!

                  Do not Chat/PM for help!

                  1 Reply Last reply Reply Quote 0
                  • A
                    andrew0401
                    last edited by

                    An ETA would be good

                    1 Reply Last reply Reply Quote 0
                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      Yes, it would. There isn't one, however. Not yet.

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

                      1 Reply Last reply Reply Quote 0
                      • F
                        Fmstrat
                        last edited by

                        @marcelloc:

                        files.pfsense.org is offline for some reason, try again later.

                        I'm still not sure this answers my question.. Should I just change PFSense's default update URL from "snapshot" to "files"?

                        Thanks,
                        Ben

                        1 Reply Last reply Reply Quote 0
                        • J
                          jwelter99
                          last edited by

                          @Fmstrat:

                          @marcelloc:

                          files.pfsense.org is offline for some reason, try again later.

                          I'm still not sure this answers my question.. Should I just change PFSense's default update URL from "snapshot" to "files"?

                          Thanks,
                          Ben

                          I don't think it will help, they all seem to be down for me (updates, snapshots, and files)

                          1 Reply Last reply Reply Quote 0
                          • D
                            darklogic
                            last edited by

                            I am having the same issue as described above.

                            just be patient everyone. I am sure things will be back in order soon.

                            Thanks,

                            1 Reply Last reply Reply Quote 0
                            • JSmoradaJ
                              JSmorada
                              last edited by

                              Chill out guys and let them do their thing. The world's not gonna end anytime soon ;)

                              @darklogic:

                              I am having the same issue as described above.

                              just be patient everyone. I am sure things will be back in order soon.

                              Thanks,

                              1 Reply Last reply Reply Quote 0
                              • M
                                mince69meat
                                last edited by

                                @nipstech:

                                Chill out guys and let them do their thing. The world's not gonna end anytime soon ;)

                                was having a good day till I read your post, why is it not going to end and time soon Doh!!! is there a ETA on that at least rofl

                                seriously for a moment least give them a few hours before moaning about the down time, these guys do a lot of work keeping things going and there up time is excellent in my opinion.

                                keep up the good work pfsense we all love you

                                Mince

                                1 Reply Last reply Reply Quote 0
                                • F
                                  Fmstrat
                                  last edited by

                                  I wasn't actually posting to this thread from back in October about it being down, btw :) I'm in no hurry. I was just curious why for the past months my update screen showed "failed." And from responses I'm guessing I need to change from "snapshots" to "files" and it will fix it when things come back up. If someone could give me confirmation on that, that would be great.

                                  Thanks!
                                  B.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    mince69meat
                                    last edited by

                                    @Fmstrat:

                                    I wasn't actually posting to this thread from back in October about it being down, btw :) I'm in no hurry. I was just curious why for the past months my update screen showed "failed." And from responses I'm guessing I need to change from "snapshots" to "files" and it will fix it when things come back up. If someone could give me confirmation on that, that would be great.
                                    Thanks!
                                    B.

                                    I know you wasn't but your thread was hijack by someone that did not know the servers was down because they had done a new install I think and was seeing a similar problem, then someone, mentioning no names andrew0401 changed the topic (don't think they meant to just did not read your opening thread).
                                    hope this answers your question change the update line to:
                                    http://updates.pfsense.org/_updaters/amd64          (for x64)
                                    http://updates.pfsense.org/_updaters                    (for x86)

                                    and that should fix your issues also the update server is up and running now so from the dashboard you should see "your on the latest version" or "there is an update" depending on what version you have installed, the package server is still down though

                                    Regards

                                    Mince

                                    1 Reply Last reply Reply Quote 0
                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      That's because the DNS on updates.pfsense.org just switched to the site we brought online for updates. :-)

                                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                      Need help fast? Netgate Global Support!

                                      Do not Chat/PM for help!

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        Fmstrat
                                        last edited by

                                        @mince69meat:

                                        @Fmstrat:

                                        I wasn't actually posting to this thread from back in October about it being down, btw :) I'm in no hurry. I was just curious why for the past months my update screen showed "failed." And from responses I'm guessing I need to change from "snapshots" to "files" and it will fix it when things come back up. If someone could give me confirmation on that, that would be great.
                                        Thanks!
                                        B.

                                        I know you wasn't but your thread was hijack by someone that did not know the servers was down because they had done a new install I think and was seeing a similar problem, then someone, mentioning no names andrew0401 changed the topic (don't think they meant to just did not read your opening thread).
                                        hope this answers your question change the update line to:
                                        http://updates.pfsense.org/_updaters/amd64          (for x64)
                                        http://updates.pfsense.org/_updaters                     (for x86)

                                        and that should fix your issues also the update server is up and running now so from the dashboard you should see "your on the latest version" or "there is an update" depending on what version you have installed, the package server is still down though

                                        Regards

                                        Mince

                                        Perfect, thanks!

                                        As for the "new install", that was me, too. I was surprised to find comments from October saying that "snapshots" was not the right URL, because I downloaded and installed in late November and "snapshots" was still the URL it was using. I would have thought the image would have been updated with the correct URL (This was all pre-2.0.1 release). In any event, it's all working now.

                                        Thanks again,
                                        B.

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          andrew0401
                                          last edited by

                                          Apologies to all - did not intend a hijack

                                          Andrew

                                          1 Reply Last reply Reply Quote 0
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