Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Problems installing 2.0

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    7 Posts 3 Posters 2.8k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G
      gohtar345
      last edited by

      Hi I am having problems installing version 2.0 on my hardware.  I am currently running 1.2.3 but get errors on the install.

      Fatal trap 12: page fault while in kernel mode
      cpuid = 0: apic id = 00
      fault virtual address = 0xc1327910
      fault code = supervisor read, page not preseent
      instruction pointer = 0x20:0xc0885f9b
      stack pointer = 0x28:0xc59b9b44
      frame pointer = 0x28:0xc59b9b7c
      code segment = base 0x0, limit 0xfffff, type 0x1b
      = DPL 0, pres 1, def32 1, gran 1
      processor eflags = 11 (idle: cpu0)

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Type bt at the db> propt to get a backtrace. This will give more info to work on. See:
        http://doc.pfsense.org/index.php/Obtaining_Panic_Information_for_Developers

        You might also try to minimise what might be causing an issue with your hardware. Remove everything you can from the system to start with; any PCI cards, disable any unused hardware in the bios, sound firewire parallel port etc.

        Then, if it installs successfully, add things back one part at a time.

        Steve

        1 Reply Last reply Reply Quote 0
        • G
          gohtar345
          last edited by

          Well i have ran the BT command, not sure what I am looking for in here.

          Here is a link to a picture i took of the screen. http://i.imgur.com/NHDpl.jpg

          I will also try disabling all hardware not in use and removing pci cards.  I had actually disabled all parallel and serial ports in one of my tests.  Forgot that the system even had audio i will also try to disable the onbaord NIC.

          I checked to see if there is a new BIOS for the mobo, but could not see one on the jetway website.

          Thanks

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            Try disabling ACPI, either in the BIOS, or using the option at the beastie menu during the boot process.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            1 Reply Last reply Reply Quote 0
            • G
              gohtar345
              last edited by

              So last night I disabled everything in BIOS that was not necessary, I removed all hardware including my HDD and still no go…

              I tried to disable ACPI in BIOS and at the boot menu.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I see it uses a SATA optical drive. You might try an IDE drive if you have one or try booting from a USB stick with the memstick image on it. Here.

                Steve

                Edit: Or simply ensuring that the SATA interface is in IDE mode in the bios.

                1 Reply Last reply Reply Quote 0
                • G
                  gohtar345
                  last edited by

                  Thanks for the suggestion, i had not had time to try this until last night.  The BIOS does not let me set the SATA mode.  I did try an IDE DVD rom and still no dice.

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post
                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.