STATUS > GATEWAYS shows "Gathering Data"

  • Hello,

    I have a new pfsense 2.0 install running. I have 4 NICs in the pfsense box. 3 of the NICs are connected to Actiontec Q1000 modems respectively. When I first installed pfsense I set the modems in NAT mode and set the WAN, OPT1 and OPT2 interfaces to be "DHCP" and they all got ip addresses from the Q1000 modem just fine.

    However I didn't really like running it like that so I set the 3 Q1000s to Transparent Bridging. Then I set the WAN, OPT1 and OPT2 interfaces to PPPoE and provided the proper credentials.

    The credentials are correct; as I have verified it over and over.

    A strange problem is occuring that only TWO interfaces are going Online from the "Status > Gateways" screen. The 3rd or last remaining Gateway shows "dynamic" instead of the ip address and status shows "Gathering data".

    I have played around with the combinations of turning the WAN or OPT1 or OPT2 interfaces on and off and it seems like only 2 of 3 will ever go online. I just can't seem to get all 3 to go online at the same time.

    The fact that each one can go online in a combination tells me that my PPPoE credentials are OK. If they were wrong those interfaces would not come online at all.

    Is there some invisible limit in pfsense where only 2 PPPoE interfaces can go online? It just doesn't make sense!

    BTW from the "Status > Interfaces" screen the "Gatherint data" interface always shows status as "up" and pppoe as "up" with 00:00:00:00:00:00 MAC address and zer packets in/out.

    Please help - I'm going crazy here!!

  • Rebel Alliance Developer Netgate

    Check the system log and the PPP log. If those are on the same provider, if two of them happen to get the same gateway, the second one that tries to use the same gateway will fail.

    That has been patched and will be fixed in 2.0.1

  • I am also facing the same problems after update to version 2.0.1.
    Still no solution. I have two of them 3 WAN PPPoE gathering data, only one of the WAN online.

  • Hi,

    Since the 3 gateways all have the same upstream next-hop IP, you need to set different Monitor IP's for two of them,

    The monitoring IPs can be any internet-visible IPs, but you would probably want to choose some reliable IPs in your ISP's network.  My ISP has some hosts called 'ping', 'pong' and 'bottomless' for this purpose but maybe you could use a couple of your ISP's core routers?

    It might also help to set up the thresholds under System/Gateways - the fields are described in

    BTW, out of interest, is your config No-NAT (i.e. "advanced outbound NAT" ticked) ??

    Hope this helps!  Let us know how you get on.

  • Working..

    Thanks.  ;)