Logout problem

alpha007 · Feb 9, 2012, 1:43 PM

Hey guys,

in my captive portal, i have enable the popup-window for the logout. But after the login with a voucher-code, nothing happens. There is no new window with a logout-button. Did i something wrong? Or is there an other way, which i can take to logout?

What happens with my time after logout. Can i use this voucher-code 2 days after the logout and can use that one again?

Thanks for your help!

wallabybob · Feb 9, 2012, 8:36 PM

Vouchers are not for "Connect Time" but for "Elapsed time from first use". Thus a three hour voucher expires three hours from when it was first used.

alpha007 · Feb 10, 2012, 6:56 AM

Ok thanks!

But my problem is, if somebody use a voucher with 120 minutes. And he shut his Notebook after 50 minutes down, i dont see in the log, that the voucher isnt in use anymore. Is there a way i can handle that?
Would the timeout for inactivity write into the log?

wallabybob · Feb 10, 2012, 12:03 PM

It is not clear to me how the captive portal can determine the voucher is no longer in use (as distinct from 'the user is taking a snack break').

Nachtfalke · Feb 10, 2012, 1:30 PM

@wallabybob:

It is not clear to me how the captive portal can determine the voucher is no longer in use (as distinct from 'the user is taking a snack break').

The only ways that CP recognizes that a voucher isn't online anymore is:
1.) The voucher runs into a timeout (Idle Timeout or Hard Timeout).
2.) You disconnect the voucher manually by hand using the GUI (Diagnostics -> Captive Portal)
3.) The user clicks the "logout" window.

If you like that users will be disconnected when taking a break for lunch or something else set the idle timeout to 10 minutes.
If you want to make sure that everybody gets disconnected one (or several) times a day choose hard timeout 180 minutes.