Unable to communicate with www.pfsense.com
Fresh install of 2.0-RELEASE, and when I go to Availible Packages, I get the following error message:
"Unable to communicate with www.pfsense.com. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity."
On the pfsense GUI go to Diag -> DNS lookup and see if you can resolve www.pfsense.com.
I have the same issue. When I go to packages, available packages I get "unable to communicate with www.pfsense.com" error. On a shell console, with links www.pfsense.com, the index page is displayed but with a high loading time (it took almost a minute to finish loading on a 100MB connection).
DNS lookup from web GUI on www.pfsense.com:
DNS lookup from web GUI on www.pfsense.org:
Can you get to it today? Do you have any packages installed? (squid, dansguardian, squidguard … etc)
Thank you for your answer. No I still can't get to it … I have no packages installed. This is a default installation.
In general settings where you have the DNS configured, do you have a gateway set? All mine are not set and I don't have any issues like that.
The DNS servers have NONE as gateway. I don't think that the DNS is the issue. pfsense.com is a round robin or something similar for pfsense.org and pfsense.org resolves correctly. It must be something else … maybe the pfsense guys are blocking IP addresses/classes?
They are probably only blocking private IPs and bogons. Can you get to www.pfsense.com or updates.pfsense.org or snapshots.pfsense.org from a browser?
Yes I can open all three from a different PC on the same network.
Have you modified your outbound NAT rules?
No. The only rules I have are the port forwarding ones. No 1:1 and no Outbound NAT. DNS forwarder has some hosts added but they are local …
Can you traceroute from the pfsense gui and see how far it gets?
Trace result for www.pfsense.com :
Traceroute output: 1 10.0.0.1 (10.0.0.1) 1.563 ms 1.590 ms 3.206 ms 2 10-112-120-17.private.brasov.rdsnet.ro (10.112.120.17) 2.043 ms 1.186 ms 1.610 ms 3 qr91.brasov.rdsnet.ro (220.127.116.11) 4.092 ms 1.782 ms 2.119 ms 4 br01.budapesta.rdsnet.ro (18.104.22.168) 16.241 ms br01.budapesta.rdsnet.ro (22.214.171.124) 15.067 ms br01.budapesta.rdsnet.ro (126.96.36.199) 15.303 ms 5 dialup-188.8.131.52.frankfurt1.mik.net (184.108.40.206) 15.488 ms 15.816 ms 15.388 ms 6 ae-0-11.bar1.Budapest1.Level3.net (220.127.116.11) 23.568 ms 15.601 ms 15.572 ms 7 18.104.22.168 (22.214.171.124) 31.023 ms 31.187 ms 32.136 ms 8 ae-47-47.ebr2.Paris1.Level3.net (126.96.36.199) 40.147 ms ae-46-46.ebr2.Paris1.Level3.net (188.8.131.52) 39.637 ms ae-45-45.ebr2.Paris1.Level3.net (184.108.40.206) 39.630 ms 9 ae-43-43.ebr2.Washington1.Level3.net (220.127.116.11) 117.827 ms ae-42-42.ebr2.Washington1.Level3.net (18.104.22.168) 120.639 ms 120.582 ms 10 ae-72-72.csw2.Washington1.Level3.net (22.214.171.124) 119.293 ms 122.298 ms ae-92-92.csw4.Washington1.Level3.net (126.96.36.199) 118.830 ms 11 ae-71-71.ebr1.Washington1.Level3.net (188.8.131.52) 121.929 ms ae-61-61.ebr1.Washington1.Level3.net (184.108.40.206) 121.729 ms ae-71-71.ebr1.Washington1.Level3.net (220.127.116.11) 119.239 ms 12 ae-2-2.ebr3.Atlanta2.Level3.net (18.104.22.168) 132.795 ms 131.355 ms 131.469 ms 13 ae-73-73.ebr2.Atlanta2.Level3.net (22.214.171.124) 132.501 ms 135.469 ms 132.803 ms 14 ae-8-8.car1.Nashville1.Level3.net (126.96.36.199) 327.997 ms 207.828 ms 254.008 ms 15 ae-11-11.car2.Nashville1.Level3.net (188.8.131.52) 141.676 ms 141.377 ms 141.981 ms 16 ae-2-2.car2.Louisville1.Level3.net (184.108.40.206) 144.259 ms 143.807 ms 143.917 ms 17 ae-11-11.car1.Louisville1.Level3.net (220.127.116.11) 142.531 ms 142.507 ms 145.124 ms 18 BLUEGRASSNE.car1.Louisville1.Level3.net (18.104.22.168) 147.579 ms 146.762 ms 146.479 ms 19 * * * 20 * * *
okay .. open up ssh console and start a tcpdump on your wan. The try to get the packages and see if the traffic is leaving the WAN interface and what the source and destination is.
I had the same issue… In my case my WAN port was enabled for DHCPv6, but the router not correctly configured to have DHCPv6 connectivity. I disabled DHCPv6 on the WAN interface, and everything worked...
Yes yes yes! I've been having problems with my Board. Gigabyte GA-C1007UN-D. First the WAN wasn't working, I had to manually ifdown and then ifup it. Then EVERYTHING behind the router could access the internet, but not the router itself. Turns out, THIS. Completely disable IPV6 and you're good to go.
I had dona a installation and configuration of pfsense 2.1(i368). it's working fine but further initial configurations are like DNS, IP assigning, interface assigning.. almost completed.
when i go to the available package it showing error like :
Unable to communicate with www.pfsense.com. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity.
I have check traceroute diagonstics of www.pfsense.com, it's nothing get result.
I don't know weather LAN to WAN internet is connecting or not ?
my pfsense settings :
pfsense stacture like : "ISP <=> MODEM <=> WAN <=> pfsense <=> LAN <=> switch"
ISP : Static IP :183...32
WAN : 192..1 to 192...254 (Using DHCP)
LAN : 192...1 to 192..*.254 (Using Static /Not using DHCP )
When i have checking the ping option :
LAN to LAN of IP's are ping
LAN to WAN of IP's are ping
WAN to WAN of IP's are ping
WAN to LAN of IP's are not ping
I have Attached a screenshot. kinly check it.
I'm beginner of the pfsense, i googled the how to setup & configuration of pfsense, but i could not implement the my network settings.
I have mention above the my pfsense stacture network settings.
please reply me …...
Today I tried to download a package on my pfsense with version 2.1 and it failed with the same error message as mentioned above. Looking into the trace of the communication, it looks like pfsense have moved something on their server.
The HTTP POST is answered with a "404 Not found".
I tried to locate the packages myself, without success. Where did they go?
Can you please check what is wrong?
Attached the capture file. [0_1551277271726_packetcapture (1).cap](Uploading 100%)
Grimson Banned last edited by
Today I tried to download a package on my pfsense with version 2.1 and it failed with the same error message as mentioned above.
Version 2.1 is looooong dead, I doubt you will get any packages for it anymore.
Be responsible and update to 2.4.4p2, as this is the only supported version at the moment. This will also get rid of many security issues.
chrismacmahon last edited by
Going to lock this thread.
There is nothing to download on anything but the latest version; this includes Packages.