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SuperMicro D525 - Installing Error cannot boot

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • S
    spartan7
    last edited by Dec 12, 2012, 6:17 PM Dec 12, 2012, 5:42 PM

    Trying to install pfsense on 1U SuperMicro d525 and I'm getting

    "Stopped at  0xc56c: ***error reading from address c56c"

    I thought it was a bad cd so I tried another with same results.

    I also see

    Fatal trap 9: general protection fault while in kernel mode
    cpuid=0; apic id = 00

    any help would be appreciated

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    • S
      spartan7
      last edited by Dec 13, 2012, 10:39 PM

      Anyone have issues installing pfsense to a SuperMicro D525?

      I read on the pf forum that many have pfsense installed on this same hardware.

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      • S
        stephenw10 Netgate Administrator
        last edited by Dec 13, 2012, 11:32 PM

        Bad ram?
        http://forums.freenas.org/showthread.php?1152-Freenas-8-0-Release-Fatal-trap-9-Issue

        Could be completely unrelated.  ::)

        Steve

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        • C
          cmb
          last edited by Dec 14, 2012, 7:51 PM

          I have one, lots and lots of others do too.

          @stephenw10:

          Bad ram?

          That'd be my guess.

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          • S
            spartan7
            last edited by Dec 20, 2012, 10:55 PM

            sorry for the late response. I had to step away from this project for a while. I changed the ram and still no go. I have added the imagebin image of my screen. hopefully someone can help me come up with a workaround.

            http://imagebin.org/240144

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            • W
              wallabybob
              last edited by Dec 21, 2012, 1:31 AM

              What version of pfSense? (Old operating systems don't always work on "new" hardware.)

              What is displayed when you type "bt" then tap the Enter key? (bt should display a stack trace.)

              Have you run a memory diagnostic program such as Memtest86+ on that hardware and memory? It is possible (but unlikely) you tried two bad memory sticks. It is possible (but unlikely) there is a manufacturing defect on your motherboard leading to problems on certain memory accesses.
              If Memtest86+ completes a least a couple of passes reporting zero errors you can be highly confident the combination is good.

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              • S
                spartan7
                last edited by Dec 21, 2012, 7:15 PM Dec 21, 2012, 4:32 PM

                Im running Pfsense 2.0.1. Should I be running maybe the i386 version?

                Ran the mem test a few times and all clean.

                Stumped

                Been reading and others have disbaled HT and ACPI and some havent. Whats is the normal failsafe settings, to disable or to enable?

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                • I
                  Its all good
                  last edited by Dec 22, 2012, 1:49 AM

                  Did 2 installations today with X7SPE-HF-D525.  Went as planned.  Any chance you are using a USB CD/DVD drive?  Be sure to select USB installation at the menu.

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                  • C
                    cmb
                    last edited by Dec 22, 2012, 6:55 AM

                    I've only used i386 on those. It's possible that's some kind of hardware-specific driver issue that only exhibits itself on 64 bit. I'd try i386. I don't think those support > 4 GB RAM anyway IIRC so it doesn't matter which you use.

                    @Its:

                    Any chance you are using a USB CD/DVD drive?  Be sure to select USB installation at the menu.

                    That would result in a mountroot failure rather than a kernel panic so I don't think that's the cause.

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                    • S
                      spartan7
                      last edited by Dec 26, 2012, 8:49 PM

                      Just Installed pfsense 2.0.2 without a hitch. I think next time I will go with an i7 setup.

                      Thank you guys for the help.

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