Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Unable to reach Package Manager server

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    11 Posts 6 Posters 2.8k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      dthompson
      last edited by

      Are the updates and packages server(s) down right now? I've been unable to reach them for the last 2 days I know my internet connection is up.

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        No they're all up and functioning correctly.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        1 Reply Last reply Reply Quote 0
        • D
          dthompson
          last edited by

          @jimp:

          No they're all up and functioning correctly.

          Any ideas on what might be causing my inability to reach them? I can resolve pfsense.com from my desktop but now that I notice it I cannot ping it from the PFSense.

          1 Reply Last reply Reply Quote 0
          • A
            AMD_infinium05
            last edited by

            have you checked with your ISP? can you check other websites?..

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              PfSense.com does not respond to pings.

              Steve

              1 Reply Last reply Reply Quote 0
              • cmcdonaldC
                cmcdonald Netgate Developer
                last edited by

                @stephenw10:

                PfSense.com does not respond to pings.

                Steve

                Responds just fine here.

                Need help fast? https://www.netgate.com/support

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, you're right!
                  Last time I checked it didn't (and hasn't anytime previously). There would often be posts claiming it was down due to that fact.
                  Presumably something  has changed.   ::)

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • D
                    dthompson
                    last edited by

                    @AMD_infinium05:

                    have you checked with your ISP? can you check other websites?..

                    Yes I'm posting this message to you through the very router I'm talking about.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You can try accessing the package list directly in your browser:
                      http://www.pfsense.org/packages/pkg_config.8.xml

                      And try fetching that file from the pfSense console:

                      [2.0.3-RELEASE][root@pfsense.fire.box]/root(1): fetch -o /dev/null http://www.pfsense.org/packages/pkg_config.8.xml
                      /dev/null                                     100% of  111 kB  165 kBps
                      
                      

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • D
                        dthompson
                        last edited by

                        I figured it out it was my DNS settings. Thanks for the help all!

                        1 Reply Last reply Reply Quote 0
                        • K
                          KilgoreTrout
                          last edited by

                          I ran into this same problem, my issue turned out to be a comcast captive portal.  It was a bit more subtle than I would have expected, they were only giving the captive portal to my PFSense box, everything else on my network had full connectivity.

                          Google didn't find that as a possible solution so I thought I'd dump it here.

                          Kilgore

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.