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    VoIP issue with remote phone

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    • C
      callinectes
      last edited by

      I have pfsense 1.2 RC2 set up in a failover scenario with wan connected to a cable modem (DHCP) and opt1 connected to a DSL router (DHCP - reserved static with external IP Passthru).  I have most traffic going through the 1st policy which is cable modem first and dsl failover.  The asterisk box is on the second policy which is dsl first and cable modem failover.  This way all voip goes over the DSL to keep it separate and high quality.  I am using voicepulse IAX and it works GREAT - no audio problems from within the network!  The problem i am having is a remote phone that is in a physically separate location does not send audio.  It registers to the asterisk box and when on a call it can hear audio but its audio is not being passed.  I have done everything I can think of - it is a polycom phone and so i have ports 10k - 20k udp forwarded to the asterisk box for rtp, as well as 5060 for sip.  Below are the states captured during a call - from this can anyone give me advice?  By the way, when I use an eyebeam softphone it registers and works perfectly, no audio issues.  I am not using AON but this looks like an inbound issue since its the audio from the remote phone that is getting lost - but I may be wrong.  Thanks in advance for any help…

      192.168.0.137:4569 -> 65.12.x.x:52040 -> 64.61.x.x:4569     MULTIPLE:MULTIPLE
      64.61.x.x:4569 <- 192.168.0.137:4569                               MULTIPLE:MULTIPLE
      70.252.x.x:2222 <- 192.168.0.137:16676                               NO_TRAFFIC:SINGLE
      70.252.x.x:49168 -> 192.168.0.137:16677                               SINGLE:NO_TRAFFIC
      70.252.x.x:5060 -> 192.168.0.137:5060                               MULTIPLE:MULTIPLE
      192.168.0.137:16677 <- 65.12.x.x:16677 <- 70.252.x.x:49168     NO_TRAFFIC:SINGLE
      192.168.0.137:16676 -> 65.12.x.x:57632 -> 70.252.x.x:2222      SINGLE:NO_TRAFFIC - does this looks suspect?
      192.168.0.137:5060 <- 65.12.x.x:5060 <- 70.252.x.x:5060     MULTIPLE:MULTIPLE

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      • C
        callinectes
        last edited by

        Update - since what I have been reading pointed to the issue being resolved with AON I decided to try it.  I kept the default wan rule and added a copy of it pointed at opt1 (wan2).  After resetting the states and waiting a short period of time I tested the remote phone and it is working perfectly now.

        Thank you for a great product!!!

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