PPPoE WAN connection problem



  • Hi everyone I'm new here :). I've installed the latest release of pfSense some days ago and everything worked fine. My setup is that:

    D LINK DSL 2750 modem+router –-> PC ---> pfSense (virtualbox) ---> INTERNET

    Wan interface: DHCP
    Lan interface: 192.168.1.51
    D link home router: 192.168.1.1

    Now I wanted to setup pfSense to get the ISP IP from the internet via PPPoE (I live in Italy and my provider Infostrada uses PPPoE authentication). The problem is that if I go in the WAN configuration interface of the pfSense router and I setup username and password I cannot surf the internet and pfSense keeps on telling me that the WAN interface is DOWN. Of course I setup my home router to be only a modem (bridge mode) but still I can't surf the internet because pfSense cannot put up the PPPoE connection.

    Here's my system log:

    Jul 25 21:02:41 ppp: [wan_link0] LCP: Down event
    Jul 25 21:02:41 ppp: [wan_link0] Link: reconnection attempt 180 in 3 seconds
    Jul 25 21:02:44 ppp: [wan_link0] Link: reconnection attempt 180
    Jul 25 21:02:44 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface
    Jul 25 21:02:44 ppp: [wan_link0] PPPoE node for link is not initialized
    Jul 25 21:02:44 ppp: [wan_link0] Link: DOWN event
    Jul 25 21:02:44 ppp: [wan_link0] LCP: Down event
    Jul 25 21:02:44 ppp: [wan_link0] Link: reconnection attempt 181 in 2 seconds
    Jul 25 21:02:46 ppp: [wan_link0] Link: reconnection attempt 181
    Jul 25 21:02:46 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface
    Jul 25 21:02:46 ppp: [wan_link0] PPPoE node for link is not initialized
    Jul 25 21:02:46 ppp: [wan_link0] Link: DOWN event
    Jul 25 21:02:46 ppp: [wan_link0] LCP: Down event
    Jul 25 21:02:46 ppp: [wan_link0] Link: reconnection attempt 182 in 3 seconds
    Jul 25 21:02:49 ppp: [wan_link0] Link: reconnection attempt 182
    Jul 25 21:02:49 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface
    Jul 25 21:02:49 ppp: [wan_link0] PPPoE node for link is not initialized
    Jul 25 21:02:49 ppp: [wan_link0] Link: DOWN event
    Jul 25 21:02:49 ppp: [wan_link0] LCP: Down event
    Jul 25 21:02:49 ppp: [wan_link0] Link: reconnection attempt 183 in 4 seconds
    Jul 25 21:02:53 ppp: [wan_link0] Link: reconnection attempt 183
    Jul 25 21:02:53 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface
    Jul 25 21:02:53 ppp: [wan_link0] PPPoE node for link is not initialized
    Jul 25 21:02:53 ppp: [wan_link0] Link: DOWN event
    Jul 25 21:02:53 ppp: [wan_link0] LCP: Down event
    Jul 25 21:02:53 ppp: [wan_link0] Link: reconnection attempt 184 in 3 seconds
    Jul 25 21:02:56 ppp: [wan_link0] Link: reconnection attempt 184
    Jul 25 21:02:56 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface
    Jul 25 21:02:56 ppp: [wan_link0] PPPoE node for link is not initialized
    Jul 25 21:02:56 ppp: [wan_link0] Link: DOWN event
    Jul 25 21:02:56 ppp: [wan_link0] LCP: Down event

    And so on…

    Please you can only help me guys, thank you in advance :)


  • Banned

    Dunno, but Wan interface: DHCP seems pretty obviously incorrect for PPPoE



  • Wan interface: DHCP was before I tried to setup PPPoE.

    Now it's Wan interface: PPPoE w/ username and password
    Lan: 192.168.1.51
    D link: bridge mode ONLY w/out any router function.



  • @roby3493:

    Jul 25 21:02:44 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:46 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:49 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:53 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:56 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    I think PPPoE is trying to tell you something: probably it doesn't know what network interface to use. Did you specify a link interface when you created the PPPoE interface?



  • @wallabybob:

    @roby3493:

    Jul 25 21:02:44 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:46 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:49 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:53 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    Jul 25 21:02:56 ppp: [wan_link0] PPPoE: Skipping link "wan_link0" with undefined interface

    I think PPPoE is trying to tell you something: probably it doesn't know what network interface to use. Did you specify a link interface when you created the PPPoE interface?

    Yes, I setup the Wan interface to use pppoe instead of DHCP as it was before…



  • @roby3493:

    Yes, I setup the Wan interface to use pppoe instead of DHCP as it was before…

    Is it working properly now?



  • No it isn't, that's why I'm asking 4 your help :(



  • OK, please post a screenshot of Interfaces -> (assign), PPPs tab.


  • Netgate Administrator

    In your first post the D-Link modem/router appears to be in the wrong place. The pfSense LAN interface is in the same network segment as the D-Link LAN.  ???

    I would expect some thing more like:

    Internet –- D-Link modem --- pfSense --- Client PCs

    Steve



  • Yes, the setup is what you wrote, sorry about that.

    The screenshot is attached.

    BTW, now the LAN IP adress is in another subnet (192.168.2.xxx).

    Thanks again guys!



  • Netgate Administrator

    I assume em0 is the correct NIC for the WAN connection?

    Usually when you change your WAN type to PPPoE from DHCP you would loose your interface at 192.168.1.51. Is that happening?

    What does Status: Interfaces: look like?

    Steve



  • Yes, em0 is my WAN card let's say. Em1 is LAN.

    When I get from DHCP to PPPoE on the bootup pfSense says: WAN –---------------- NONE (PPPoE)
                                                                                      LAN ------------------- 192.168.2.100

    That's the screen of the interfaces :

    WAN now it's on DHCP so I can surf the net.





  • Netgate Administrator

    Hmm, weird. There are a few similar reports of this happening after upgrading from earlier pfSense versions, the config not translating correctly, but you have gone straight to 2.0.3.  :-\

    Maybe time to look at the config file directly to check the PPPoE binding to em0 is really there.

    Steve



  • Have you restarted pfSense AFTER changing the WAN to PPPoE?
    In pfSense configuration files for various services (including PPPoE) are generated at startup (and possibly other times as well) from the configuration file maintained by the GUI interface. PERHAPS the PPP configuration file wasn't regenerated before PPP started.

    I suggest you take these steps in the following order:
    1. Set modem into bridge mode.
    2. Set pfSense WAN interface to pppoe0 (in Interfaces -> (assign) page)
    3. Check the details are correct on the Interfaces -> WAN page
    4. Shutdown modem
    5. Shutdown pfSense
    6. Start modem
    7. Start pfSense

    If you then see the same report in the PPP log (check the time stamps on the entries to ensure you are not looking on stale reports) then please post the contents of the PPP configuration file (/var/etc/mpd_wan.conf) after masking out the authentication details.